Gibby's

DanniiD-3047

1 Review

1.0

Haven't been. Won't ever go. Period

Called this evening to pay for my sisters birthday dinner with my credit card. The young girl who answered was polite, but the "Manager" was curt & rude. "Too much fraud". End of story. This is not the first time I have done this when she has been away & I have not been able to celebrate her birthday with her ON the actual day. This "Manager" should probably learn the value of good customer service ESPECIALLY in the post-COVID market economy. There was a 25% tip waiting for the server for their trouble. Shame this poor management can't go the extra mile for anyone. Perhaps it was because I mentioned I was from Toronto. More likely he just couldn't be bothered. Harbour Sixty in Toronto is MUCH better service, & probably better food. It appears that their management style is very much in keeping with the 18th Century building that houses it. Has it been open & if I had time, I would steer them to Moishe's instead. Probably won't accept Canadian currency next.

CatherineCo-831

1 Review

1.5

Went with a group of 10 on Saturday evening. Don't waste your money here. This place is not what it was 15 years ago. First time in my life I've not eaten more than two bites of a piece of meat given to me. Steak en croute was not edible, overcooked & far from tender, with a very strange texture. Left the entire lump of meat there except for the two pieces, & not once asked if everything was ok (due to the fact that there's a second service, everything is rushed). Rice undercooked as well. Salad was passable, but barely. Everything is so timed that three other groups had their birthdays sang right at same time/one after another, candles burned out before could blow them out. & they offer to take a group picture but don't take the time to tell you that two people aren't in the frame.
There are sooooo many places in Montreal where you can get a better meal with better service.