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Fondue Haidilao was featured in the article(s) below.
Amenities, services & more
Fondue Haidilao was featured in the article(s) below.
Reviews for Fondue Haidilao
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steven(81) recommend(77) hotpot(72) oliver(70) attentive(58) sauce(56) broth(51) noodle(49) quality(48) birthday(47) fresh(42) clean(39)Clean. Best menu. Best ingredients. Get to know the secret codes to say to the waitress & become a Haidilao fan 😉 Best to make reservations!
When this Haidilao first opened, it was amazing. I used to come here twice a week because both the food & service were excellent. However, over time, the quality has continued to decline. This location is honestly not on the same level as Haidilao in Toronto.
i visited about six months ago, & I already felt the service was quite poor. Because of that experience, I didn't come back for half a year. Last week, I decided to give it another chance, but unfortunately, the service was still disappointing, the food was average, & the prices had become even more expensive.
No more benefits for silver membership, no more box tissue, you need to pour water for yourself…total different service than before!
If your restaurant's reputation is built around exceptional service, then staff training should be taken more seriously. Sadly, after giving it multiple chances, I won't be coming back.
Haidilao reste une valeur sûre peu importe la ville. Service impeccable, personnel super attentionné & la nourriture est toujours excellente.
Fantastic experience - our server Steven was so responsive & made sure to give our friend a magical birthday experience!! Can't wait to come back -truly a VIP experience!
My favourite hotspot place in town. Food is excellent, service is also great. We were served by Steven when we were there, & he gave us first-class service. A+
Molly & Jason were incredible. Molly went above & beyond with serving us, & she even gave us some goodies for the road that were super cute. They were both extremely accommodating & helpful! For that, we had a great experience at Haidilao, & would definitely come again.
Molly & Jason were both amazing! Loved their service, kindness, & overall vibes!
Steven gave the best service ever, food was great & good vibes all around!
Just wonderful experience!!! The food is amazing, the service is perfect!!!
Wow , wow & RE WOW !!! Ce restaurant est littéralement un coup de coeur pour moi ! J'ai ADORÉ mon experience , la nourriture fraiche , l'ambiance est formidable , moi qui adore la culture chinoise & leurs gastronomie , j'ai VRAIMENT été agréablement surpris !! Je vais assurément y retourner très bientôt !! Merci a notre Serveur Kevin qui a su bien prendre soin de nous expliquer le fonctionnement du restaurant , superbe experience !! Merci beaucoup pour ce voyage culinaire !! Délicieux !! Table 31 😎
Parfait de A à Z ! Mais quel belle expérience! La nourriture & les bouillons était excellant. Mercii pour le bon service de Kévin, c'est sûr qu'on revient à nouveau 😌🫶🏼
The food was very good & the service was great! Coco is an amazing waitress, very professional & fun to be around!
We had a great experince here, the buffet option was economical & had many items to choose from. The service provided by attendant Steven was excellent, he was pretty extremely nice & helpful when needed.
I booked a table two days before my birthday & specifically asked for birthday decorations & a little celebration. The restaurant confirmed they would arrange it.
But when I arrived on the day, there was no decoration at all. Later, as it got busier, I ordered noodles & ended up waiting almost 20 minutes. I also had to ask before someone finally came to sing the birthday song.
When I asked for someone to take photos, they rushed through a few quick shots & left. & the promised small gifts? Never received.
Overall, a very underwhelming experience compared to what Haidilao is known for. Hope they improve their follow-through on special requests.