Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
Steven was amazingly patient, friendly, & helpful, amazing service & treated us so kindly. He made the experience 100x better. I will be coming back because of him.
Mar 27, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
I highly recommend it; the food is good. The service is impeccable. I was served by Stéphane, who wasn't busy.I highly recommend it; the food is good. The service is impeccable. I was served by Steven,He was very attentive & patient with me.⭐?⭐?⭐?⭐?⭐? .
I had a really great experience at this hotpot restaurant! The food was fresh, flavorful, & there were so many options to choose from, which made the whole meal really fun & satisfying. What stood out the most though was the service. One of the workers, Steven, was very nice & honestly really cool. He was friendly, attentive, & made sure we had everything we needed without us even having to ask. His positive attitude made the whole dining experience even better. Definitely coming back again & highly recommend this place!
Haven't been back in a while but Haidilao never disappoints! The food quality is always really good & fresh, I highly recommend the Sukiyaki broth :) Our waiter Steven was incredibly nice & attentive too!!
Feb 26, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Tout était excellent & super bon service avec notre serveur Steven. Il nous a très bien conseillé sur nos choix & il était attentionné toute la soirée.
Steven was a great server! Attentive & made sure our experience was as enjoyable as it could've been. The quality of the meat is great & the soup bases are delicious.
Le meilleur endroit pour un véritable expérience de fondue Hot Pot traditionnel. Excellente qualité des ingrédients, ambiance unique & toujours un service hors pair. Merci à Steven pour ton service attentionné ce soir !
