Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
This was such a great experience!! The food was nice & fresh the oysters were so yummy! There was a a sauce station with a whole lot of option for toppings. The staff were sooo kind & the there was even a guy who did a noodle dance! In general this place is soo much fun.
The service was alright, maybe it was just an off night. We had a birthday at our table that we told the waiter about but there was no singing or candle on the dessert. The service here compared to the ones in Toronto is a bit lacking. We also had no meat tongs until the dancing noodle guy came & took some to stir the noodles in our broth.
Nonetheless good food & clean sauce bar !
Jan 25, 2026
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They dance when they make your FRESH noodles, THEY SING HAPPY BIRTHDAY & give you cake... they dressup in beautiful dragon costumes & open until 4 a.m. I MEAN.... what more can you ask for? & the food is DELICIOUS the pork bone broth...YUMMMM highly reccomend. & if you come SIT IN OLIVER'S section!!! Best service 10/10
3rd time back here. High quality food coupled with high quality service from Steven. Not too noisy & nice ambience with little booths to sit in. We were too full to order but the hand pulled noodles are made in front of you like a mini show & the team is really skilled! Free ice cream for dessert! Excellent choice for celebrations.
Favourite hotpot place in town. Good quality meat, good variety of choices (meat, veggies, sauces, etc) it even comes with a show (1 noodle dance, face mask change dance). Our server Steven was attentive, respectful & friendly, making sure our empty trays were taken care of, fat of the broth skimmed & we had enough broth throughout our meal. Can't recommend enough!
2 word review- Boiled beef. Admittedly Interesting first hot pot experience as a birthday event, food merely ok in general. crazy busy for 3:30pm in the afternoon - cramped seating & difficult getting access to condiment'buffet' area. we ended up not receiving the noodles/demo ordered, the shrimp we thought we ordered via the tablet evidently didnt go though, & when checking with the waiter he didn't see it was missing from the table order & so we ended up waiting a long period pointlessly due to the unresolved oversight. Also never got the' happy birthday' presentation they offered, so more pointless waiting. In the end not impressed overall with what it essentially is: boiled food. The broths were merely acceptable/functional apart from decently tasty Tom Yum. This resto format seems to be designed to maximize cost per person while minimizing ingredients. I'd rather have a good Pho Bo if I wanted blanched beef, & if we'd spent the same amount on standard Chinese food we could have got 5-7 gourmet dishes & had leftovers for a few subsequent meals.
Nov 27, 2025
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went there last night with my friends & this was the most fun ive ever had eating, ever! i already cant wait to go again. the broths were delicious, the meat was flavorful & the fish was so tender it melted in my mouth. they have so many great options for protein & veggies & noodles, we had a hard time choosing. we ate so much food & thought we were gonna pay a fortune but when split amongst 4 people, it was less than 50$! & our server Steven was so fun & welcoming & kind, he made sure our experience was no short of amazing! I LOVE THIS PLACE SO MUCH!!!!!!!
Order their Haidilao.. house made fresh noodles.. they are best served. A great place for Chinese hotpot... Loved the seafood dips. They are open late that's good as well
The food is always excellent. The entertainment is good just a bit too much. The noodle show, well don't like getting it tossed about & smacking my friend on the head, then start all over. Service is always great.
Oliver was really good. We loved the food. Our noodle dance was very impressive - but he was new & needed some practice to not get sauce on us! Oops. Had a great birthday. Loved the silly song & present. The codes were hard to pronounce in mandarin but we tried & loved the presents.
We ate previously at the location in Toronto. The food is just as delicious here.
The location opens at 11:00am. However, as we walked by, we were able to make a reservation for the same day at 10:45am. We didn't think they were open yet, but the gentleman in the lobby came out to invite us to eat when he saw us outside looking inside.
This is your usual Haidilao. Many celebrations so maybe songs & singing from the staff.
The table next to us ordered the hand pulled noodle so we were able to watch the guys dance with the noodle & stretched out the dough with a dance routine.
After we finished eating, we were given a loot bag to take back home to Toronto.
The staff are extremely happy & friendly. My 8 year old daughter was given a phone stand to use when she propped up a phone against a glass of water. When my daughter dropped a chopstick, the guy attending our table immediately picked up the dropped chopstick & handed her a new pair.
If we ever come back to Montreal, we will definitely eat here again.
5/5 Stars - Worth Every Kilometer of My Questionable Life Choices.
I drove 2 hours-yes, TWO full hours-just to eat at Haidilao, & honestly, if I had to walk barefoot through a snowstorm uphill both ways, I'd still do it.
This place isn't just a hotpot restaurant-it's a full-blown experience. I came for broth & meat, but stayed for the complimentary coded snacks, the apron they insisted I wear like I was about to perform surgery.
They treated me like royalty. I dropped a napkin & three staff members appeared out of nowhere like ninjas to replace it. I sneezed & someone offered me a warm towel & possibly a life coach.
The broth? Magical. The meats? Tender & majestic. The noodles? Danced in front of me like they were auditioning for So You Think You Can Stretch?
Would I ever go to another hotpot place? No. I'm loyal now, even if it's 2 hours away.
Go to Haidilao. But don't blame me when you find yourself planning your next road trip with a bib & a craving.
Apr 26, 2025
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The food was very good, interesting flavours. Cool concept where you can choose 4 different flavours of soup base for the hotpot & then choose the meats, noodles, vegetables etc you want to cook in the hotpot. The waiters were all very helpful, courteous & very accommodating.Overall, great experience once you understand how the menu works. I loved that they thought of every little details to make the experience great for their customers like the little hair tie they give to clients so that their hair doesn't get in the way while they're cooking & eating. Very well thought. I would try it again.
The service is so good. It was my first time there & the staff were very welcoming. The food is very good. Some food comes with entertainment like the noodles. Make sure to reserve during peak hours.
This was probably the best meal I had in Montreal. This hot pot restaurant is one of the most fancy (as well as most pricey) hot pot restaurant I had ever been to. Everything was top notch even the fancy bathroom & the little things they think about. At the table, there are racks that you can place your food on so that your table is not over crowded. They have special performance on the handpull noodle. There is an ipad at each table for you to order food. The staff was very attentive. There is a sauce bar that has variety of different sauces & some dessert options. You can order 2 different types of broth or 4 & the price is the same. As mentioned, this is already expensive to start out. The price for the broth alone is the most expensive I have ever seen in hot pot restaurants. It tastes good though
Apart from being a bit pricey, there's nothing to complain about. The broth isn't too salty, taste with （little or) no artificial additives. The ingredients are fresh, & the kids always get fun toys. However, the portion of hand-pulled noodles has noticeably decreased.
Super delicious & the service here is awesome, 誒Mr. Wang is serving our table & he is excellent! The hot soup & tomato soup taste great, I like the beef & lamb, tofu are good as well, the noodle is incredible, great place great food & great people!
