Fondue Haidilao

Kath

5.0

There was a bit wait time, but we enjoyed it overall. The tom yum soup was really great & the noodle show was fun. Our waitress Carine was amazing. Don't hesitate to try with the secret code. :)

Rachel

5.0

Food was very tasty. Loved it. Portions were a little smaller than I was expecting. Really liked the coconut chicken broth, & the sauce bar. It was fun having the hand-pulled noodle dance at the table. The food presentation was tidy & sensible - the shelves are a smart idea to help organize dishes. I love the secret code culture, & little prizes. Clean place, friendly service.

Amy

5.0

First time in haidilao Montreal. I've been to haidilao in other locations- CA & NY, but this was the first time I see that haidilao has AYCE in the downtown Montreal location. Highly recommend making reservations because it can be busy. It was $50 CAD for AYCE & there's an $79 CAD option as well. There was also just an option to opt out of the AYCE & order by selection.

I think the selection for $50 was plenty as there is the bar for all the vegetables, fish balls, beef balls, noodles, & only only meat selection for AYCE 50 CAD was fatty beef & lamb. They allow one shrimp paste per person & one a5 wagyu per person.
Service was great & the sauce stations stayed cleaned. Bathrooms were also clean.

AA

1.0

Disappointing. We went when it wasn't too busy, had to try & get a server's attention as no one checked in on us. We did combo 2, we got 3 out of our 4 meats & waited around 20 minutes when we had to ask for our sides, our noodles & vegetables - they clearly forgot about us. When we asked them, they said the rest of it was still coming but the servers face said otherwise lol.
Disappointed with the service & the food. Better food options in the area. Also don't eat the marinated beef, that is some questionable meat

Weissa

5.0

FANTASTIC EXPERIENCE !!! I love the whole vibe & experience there was a noodle show & a dance show

If you skip on this restaurant your lose

But seriously, don't skip this restaurant !!!

Wei

1.0

I visited this hot pot restaurant yesterday & unfortunately had a very disappointing experience.

The service was poorly organized. The staff did not seem well trained & could not clearly explain the menu or pricing. Service was slow throughout the meal. One of our dishes was completely forgotten by the kitchen & only arrived after we reminded them. By that point, we were almost finished eating. No apology or explanation was offered.

The prices were extremely high. Compared with similar hot pot restaurants, the cost was about twice as much, yet the food quality & service did not justify the price. Portions were small & the overall value was poor.

The food itself was average at best. The fish maw chicken soup had a large amount of foam floating on top, making it look more like a pre-made soup base than a freshly prepared broth.

The dining area was also very cramped, with tables packed closely together. What concerned me most was the noodle-pulling performance. During the show, the noodles were repeatedly swung around & did touch the floor, yet they were still placed directly into the hot pot. This raised serious concerns about food hygiene.

Overall, the service, food quality, atmosphere, & value for money all fell well below expectations. For the price charged, I expected a much better experience.

I will not be returning & would not recommend this restaurant.
★☆☆☆☆

Mo

3.0

I booked a table two days before my birthday & specifically asked for birthday decorations & a little celebration. The restaurant confirmed they would arrange it.

But when I arrived on the day, there was no decoration at all. Later, as it got busier, I ordered noodles & ended up waiting almost 20 minutes. I also had to ask before someone finally came to sing the birthday song.

When I asked for someone to take photos, they rushed through a few quick shots & left. & the promised small gifts? Never received.

Overall, a very underwhelming experience compared to what Haidilao is known for. Hope they improve their follow-through on special requests.

Donna

5.0

Absolutely a must-visit. The staff were so kind & helpful, the food was delicious, & the service was really fast. We opted for the all-you-eat special, with some extras like the noodle dance. The kids were amazed. They also gave little Haidilao lego sets to the children; very cool.

THE

5.0

This was such a great experience!! The food was nice & fresh the oysters were so yummy! There was a a sauce station with a whole lot of option for toppings. The staff were sooo kind & the there was even a guy who did a noodle dance! In general this place is soo much fun.

Sharon

3.0

The service was alright, maybe it was just an off night. We had a birthday at our table that we told the waiter about but there was no singing or candle on the dessert. The service here compared to the ones in Toronto is a bit lacking. We also had no meat tongs until the dancing noodle guy came & took some to stir the noodles in our broth.

Nonetheless good food & clean sauce bar !