The Keg Steakhouse + Bar opened the doors of its first restaurant in 1971 in Vancouver. Since then, The Keg has expanded across Canada and the US to include over 100 locations. Although its name and décor have changed over time, the dining experience has always stayed consistent. The Keg’s focus has been, and continues to be, on providing exceptional service and quality food in a comfortable atmosphere for its guests.
Quality, comfort and value are three key ingredients that make The Keg experience unlike any other. When it comes to steak, The Keg serves only the finest cuts, aged for tenderness and seasoned with a unique blend. Classic cocktails, delicious appetizers, succulent seafood, and an outstanding wine list round out its classic menu. The Keg’s friendly and knowledgeable staff creates an atmosphere that encourages guests to enjoy, relax and be themselves. Whether you’re getting together with friends or celebrating with family, you’ll always be welcomed with a smile.
Overall, The Keg is a solid choice for steak lovers, with many visits featuring flavorful, well cooked steaks, reliable sides, and attentive service in a warm, lively setting that suits celebrations as well as casual dinners; guests frequently praise the consistent quality, strong bar scene, and friendly staff, with several standout moments where staff went above and beyond. Some visits are affected by crowded rooms, noise, or slower service, and a few meals miss the mark on doneness or seasoning, leading to mixed experiences. Price can be a consideration, but many feel the value is fair for the steakhouse experience, and reservations are recommended at peak times.
We were celebrating a 90th birthday. The appetizers were very good but thats all that was good. The steaks & salmon were awful. The ceaser salad was bizarre. It had crumbs all over it. I nearly choked on it. I paid for 6 of the 15 people & I might as well have flushed the money down the toilet. Never again. Honestly McDonald's was better than this.
We dine here several times a year - almost monthly . The steak is always perfectly cooked & seasoned, as are their sides . We love their fresh bread, prime rib, risotto, Brie appetizer, salads, chicken, sliders, calamari… their menu is fantastic. Great selection of wines & cocktails, bartenders are fantastic . The service is impeccable - all the waitstaff is extremely knowledgeable, friendly , passionate about food & they really add to the dining experience as much as you wish to interact with them. Professional & keen on providing excellent service. Every time we ask them for a suggestion they are right. If ever we don't like a dish, they replace it no problem.
They take allergies seriously & the manager comes to speak with guests about their allergies.
We recently had Nadia as our server & she was fantastic! The fact that many of the servers have been working here for over 5, some even 10 years, proves it's a well managed restaurant.
I love the ambiance here too - from the fireplace as you walk in, to the bar & the dining room. Classy, chic with warm & cozy lighting & music. Great for many occasions - date night, family celebrations, a business lunch or 5 à 7.
Service here is pretty good, no complaints.
Atmosphere is fine as well. Nice dining experience.
The steak I find too salty. When I order a steak I want to taste the newest, not really the spice. I felt like I had to drink an excessive amount of water to compensate for the salt.
I'd go back to try something else, but most likely not the steak again.
If I could give 10 stars to service, I would have.
We were a party of four wanting to enjoy a good steak with a good glass of wine.
We just walked out of Baton-Rouge because we sat for 30 minutes totally invisible to staff, not even being served a glass of water.
I called in & I was guaranteed at table at The Keg.
From the moment we walked in, the ladies at the reception were courteous & charming. We were accompanied to our table. When I asked where to hang our coats, the same lady came to our table, took our coats & checked them in the vestiaire, bringing back the checking coupons.
I believe our waiter was Dylan. He quickly introduced himself, offered us water, answered our questions about the wine choice & the meat cuts, made recommendations, in summary, excellent service.
There was the lady helping them like maybe a supervisor or something, when she noticed I loved their ginger sweet sauce that comes with the calamaries, she brought more to the table & got me extra to take home with me.
Needless to say our meal was excellent, meat cooked to perfection according to each one's desire.
The ambience was smart casual, family gatherings, friends reunions, some couple enjoying time in a tête-à-tête mood & the hockey game was on without being overwhelming.
We arrived at 5pm, left around 8:30pm & we didn't see time go by. We spent a very nice late afternoon/early Sunday evening.
Thank you The Keg!
Thank you all the staff members we interacted with tonight: you are gems.
I recently dined at The Keg Steakhouse + Bar Pointe-Claire & unfortunately left disappointed with the overall experience.
Our group arrived with two additional guests, & while I understand space constraints can happen, the situation was not handled well. The manager, Luis, assured us he would bring over an additional table once one became available, but he never returned or checked in with us again throughout our three-hour visit. This lack of follow-through felt unprofessional & not reflective of strong hospitality standards.
Service throughout the evening had several oversights. Our server seemed rushed when taking orders, & the guest of honor was the only one left without a drink initially, which set the tone early on. There was also little to no engagement in terms of suggesting appetizers or desserts, which contributed to a transactional'get them in, get them out' feeling rather than a welcoming dining experience.
That said, the food itself was excellent & met expectations, which makes the service shortcomings even more noticeable.
Having spent 30 years in hospitality, I know how important it is to create a memorable experience for guests-especially when challenges arise. With rising dining costs, service & attention to detail are what truly set a restaurant apart. Unfortunately, that element was lacking during this visit.
I hope improvements are made, as the food quality is certainly there-but the overall guest experience needs to catch up.
We go to the Keg quite often but this visit was disappointing to say the least. We went to celebrate my birthday . Unfortunately steaks were medium well, instead of medium rare! In short looking for a new steakhouse. Suggestions are welcomed
Apr 3, 2026
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Had an amazing evening at The Keg Pointe-Claire-easily the most impressive Keg location I've visited. We kicked things off with the calamari, which was perfectly done, & moved on to the steaks… absolutely spot on. Every bite delivered.
A special shoutout to our waitress Maddie & the manager Marina, who both went above & beyond to make sure everything was flawless. Service like that makes all the difference.
This is the zillion times I eat at the Keg & provided many reviews before, this time is to simply say what an amazing service we got from Maria, our waitress. 5/5 for service. PS: the 3 is because my wife steak was cooked rare while we asked for medium rare!
The service was great & the food tasted good, but unfortunately several of us suffered from food poisoning shortly after eating. We all had steak, which leads us to believe the meat may not have been fresh or properly handled. This was very disappointing & overshadowed what otherwise seemed like a good dining experience.
For a'steak house' , the rib steak was salty, charred & dry. Dining in the bar area was exceptionally loud , the service was good though.It was the same as the first time I had dinner there several years ago. I do have to say that the ice cream cake was really good.
Local West Island steak house, not cheap but very trendy, great staff & cocktails. You are looking at 100$ each with a few drinks & dessert of course. They o have drink specials at 5 to 7pm at the bar though.
I recently visited The Keg Steakhouse & left with mixed feelings. To begin with, the restaurant was extremely crowded. While a busy dining room can sometimes create a lively atmosphere, in this case it felt a bit overwhelming & made the experience less relaxing. It also added a sense of being rushed, both for the guests & possibly for the staff.
On a positive note, the service was very fast. Our server was attentive, & the dishes arrived quicker than expected, which is always appreciated, especially on a busy evening. The drinks were also a highlight of the night-well-prepared, balanced, & genuinely enjoyable. It was clear that the bar staff know what they're doing, & the cocktails were one of the best parts of the visit.
However, the food itself didn't quite meet expectations. The meals were not as tasty or flavorful as they should be for a steakhouse of this reputation & price range. The seasoning & overall quality felt underwhelming. Considering the cost, we were expecting a richer taste & a more memorable dining experience.
Overall, although the service was efficient & the drinks were excellent, the crowded environment & the disappointing food made the visit less satisfying than hoped. The quality-to-price ratio simply didn't feel justified. I hope the restaurant can improve the consistency & flavor of their dishes, because at the moment, it doesn't fully meet the standards its prices suggest.
Love the ambiance, always a reliable place to go for a special occasion. Steaks are hit & miss.. smaller steaks like sirloin can be overcooked., I asked for medium but it was well done, & salmon was dry & a little overcooked. The vegetables & salad were very good.
Service could be hit & miss also. We've had excellent service there before, but last time we went, the waitress was not very warm, missed one of the sides & only responded when I waved my had to signal that we need extra sauce, horse radish etc., otherwise was not very present nor talkative.
It was the 1st time for KEG. I usually visited'Ri* & Ree*' for steak , in this time I got a chance to visit with gift card.
The KEG's service was good, especially thank you, Nick!
The mood was casual & comfort.
But their foods were too too salty. I felt some pain on my tongue by too much salty & we needed to drink a lot of water throughout & after meal.
Salads, steaks, even mushroom, baked potato were salty for us. There was a nice place but I won't visit again.
The baked salmon is a little overpriced, not seasoned enough but good presentation. The wedge salad & steak was very good. Friendly service & very nice atmosphere.
