Dans l'ensemble, les avis sur la Rôtisserie St-Hubert montrent un mélange de plats réconfortants et d'un service inégal. Les plats arrivent chauds et sont souvent décrits comme savoureux et copieux, mais plusieurs messages signalent des plats froids, des erreurs de commande ou des livraisons tardives et des portions manquantes. Le personnel est loué pour son accueil et son efficacité par moments, mais d'autres observations évoquent un service lent, des oublis comme l'eau ou la sauce et une coordination variable entre la salle et la cuisine, surtout lors des périodes d'affluence ou pour les groupes. L'ambiance et les rénovations sont globalement appréciées, certains trouvant la salle agréable et le bar accueillant, bien que le bruit et le prix soient mentionnés. Dans l'ensemble, la constance varie selon l'emplacement et le service, et beaucoup appellent à une meilleure coordination pour offrir une expérience plus fiable.
Unfortunately there is no option to give 0 stars for the service, which was in a way non-existent. So where do I begin? Well, we frequent as a family St. Hubert restaurants regularly, as it is (usually) a safe bet - but this one was a different Experience. We were a small group with no kids this time around.
Although it was a Friday evening, the restaurant was quite empty & we came in around 20:00, so no reason for delays. The waitress didn't come over to the table so we went to the bar to get drink orders. The starters came relatively quickly, although we were one rib short; but that's not a big deal. It was annoying that we didn't get separate plates then, because we wanted to share the starters... but at least we got one napkin, fork & knife person.
After 45 minutes waiting we asked if the main course was ordered... & I presume it wasn't because it took another 15 minutes to receive it.
Although the restaurant was empty, the waitress was quite busy, to her defense. She was flirting with 3 gentlemen at the bar, drinking shots. So with them in front, it is understood that she didn't pay much attention to the rest of the room. So we took initiative & went to the front to get additional napkins, since we didn't want to clean our fingers on the tablecloth. When eating chicken & ribs we admittedly used fingers for support.
It is noteworthy that the waitress was upset when she saw that we either didn't tip at all or gave 5%. But why? We did our best to serve ourselves so she can focus on her flirting skills.
I suggest that management checks in once in a while - but at least we figured out why the GOOGLE reviews were as they were.
We stopped here for dinner after a long day of skiing & from previous experience. We're looking forward to the dinner. Unfortunately, it was not a good experience as I think our waitress was too busy. After placing our order it took a very long time for our food to arrive around 30 to 40 minutes. When our food did arrive my chicken was dry, My fries were cold & my cup of water was dirty 😔....
On the plus side it seemed like my son enjoyed his meal..
22 févr. 2026
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Excellent service par un jeune serveur Pablo qui sait briser la glace avec de l'humour tout en restant efficace cela rend l'expérience au Saint-Hubert encore meilleure. Nous avons été un peu déçus par la sauce hot chicken, qui était vraiment trop liquide.
Loved it, hadn't been in a long time. They have a very varied menu. Tried the Indian chicken, that also came with a side sauce of regular gravy, which was a nice comforting touch. The service was impressive. The food came fast & the waitress was friendly, patient & super helpful with us. Place looked nice. Good place to catch a good Saturday night Habs game! (Even during a quite Easter weekend!)
I ordered 12 chicken wings at the take out counter with fries & the server clearly didn't understand English because when I got home I was given 4 chicken strips instead. If you don't understand what is being said then tell me that or get someone else does. Disappointed, especially being my first time at this location.
Beautiful place, spacious & comfy but the slow service quickly makes you forget the nice atmosphere. I ordered a simple standard quarter chicken which I expected to very quick as indicated on their menu. It took half an hour. Chicken was dry & practically room temperature. Seems like it had been sitting on the counter for an a while waiting to be brought to the table. I'm really disappointed. I was really looking forward to the St-Hubert experience. Probably would've been happier just getting a Costco rotisserie chicken for $7.99. At least it would be steaming hot. In this current economic context, it is even more important to focus on great service as many are tightening their budget & are less inclined to eat out.
