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Fondue Haidilao
Restaurant Top Pick

Fondue Haidilao

Downtown
4.7$$
OPEN11 am - 2 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Fondue Haidilao Montreal Restaurant: Menu, Reviews & Reserve (2026)
FondueGrillSeafood/FishSoupsSzechuanChinese
Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.

Amenities, services & more

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Reviews for Fondue Haidilao

Food
Service
on Google4.8 (3100+)
*as of 2026-02-15
5★
85%
4★
8%
3★
2%
2★
5%
1★
1%

Review Summary

Fondue Haidilao is described as a lively, memorable hotpot experience marked by attentive service, fresh ingredients, and a generous sauce bar, with guests appreciating clear menu explanations, the in-house noodle show, and the option to tailor broths and ingredients to taste. The atmosphere is festive and interactive, with table side entertainment and occasional birthday celebrations that add extra smiles, though the energy can feel crowded and the pace brisk during peak hours. Guests note the value of the broth variety and the quality of meats and vegetables, and many say the service makes the visit special, often going out of the way to accommodate families and special requests. Price and value are mixed, with some finding it expensive but worth it for the experience, while others warn that the all you can eat format can rack up charges if portions are overserved. Reservations are commonly recommended due to high demand, and the staff are repeatedly praised for warmth, helpfulness, and efficiency, though a few reception or language hurdles are mentioned in some visits. Overall it is regarded as among the best hotpot experiences, delivering delicious food and a high level of service, with the occasional caveat about crowds and cost.
Page 1 of 32 - 638 Reviews
4.0

If you guys plan on going after 9pm, they have the option of an all you can eat which is great!
Plus the service was wonderful, I would definitely recommend Olivier as a waiter if you're able to have him.

Feb 10, 2026
on Google

Topp service de Olive

Feb 10, 2026
on Google

We had a wonderful experience great atmosphere & just loved our server Oliver they were so welcoming & friendly made sure we were comfortable with everything.

Feb 10, 2026
on Google

We had a great time with Oliver! Very attentive to us & kind. The food was great & the restaurant has fun energy.

Feb 9, 2026
on Google

Première expérience & ce fut une expérience très agréable. Le tout est originale, le service attentionnée, nous pouvons personnalisé notre fondu avec un choix varié de viande, légumes, nouilles & de bouillon. Lors d'un anniversaire de belle attentions sont fait. J'y retournerai assurément!

Feb 9, 2026
on Google

Aucun permis d'alcool… C'est très malheureux de manger une fondue chinoise sans bière…

Feb 8, 2026
on Google

Oliver was very attentive & responsive when I asked for their help, very friendly! I'm definitely coming back just for the service alone. ❤?❤?

Feb 8, 2026
on Google
5.0

A great service! I recommend it & Steven did a great job!
The mask guy gave me this its so cute

Feb 8, 2026
on Google
5.0

Super service d'Oliver !

Feb 2, 2026
on Google

Used to be our favorite spot for vegetarian hotpot, but despite their website boasting them being vegetarian friendly, they've recently made the decision to add chicken powder to every soup base with no substitution possible, meaning its now impossible to eat there as a vegetarian.
When they told us this we went to leave but they insisted we stay & they would find a broth for us. After about 30 minutes of waiting they came out with hot water with seaweed in it, which really did not work at all. It was such an odd & comically bad situation. I really hope they go back to the old tomato & mushroom broths & just keep the chicken powder separate. Literally every other hot pot place has the option to make their broth vegetarian.

Feb 2, 2026
on Google

Really good place to hangout after a nice gamejam. Oliver was really nice to us (table of 5 people) ! Would recommend !

Feb 1, 2026
on Google

We did my BIL birthday there & we got a super service from Oliver!

Feb 1, 2026
on Google

Super service avec Oliver poli efficace serviable!
On va certainement revenir
Merci!! 🫶🏻

Feb 1, 2026
on Google

Oliver was the best!! Had a lovely time. Thanks for the birthday song!! & the complementary dessert!! 💙💙💙

Feb 1, 2026
on Google

We absolutely loved Oliver. Amazing time, will be back for sure!

Feb 1, 2026
on Google
5.0

Long Live Haidilao! Charles is the best !
🍊🍊🍊🍊🍊🍊🍊🍊🍊🍊🍊🍊🍊

Jan 25, 2026
on Google
5.0

Had a great time here! Thanks to Molly she's wonderful!!!

Jan 25, 2026
on Google

There is no other place like Haidilao. It's very tough to walk in so highly recommend making resos a week in advance.

Haidilao has cult-like status & I cannot recommend it enough. Bring a crowd, eat a lot, have fun & enjoy the unique atmosphere.

Personally, it's turned into an event of its own.

Jan 25, 2026
on Google

The service was alright, maybe it was just an off night. We had a birthday at our table that we told the waiter about but there was no singing or candle on the dessert. The service here compared to the ones in Toronto is a bit lacking. We also had no meat tongs until the dancing noodle guy came & took some to stir the noodles in our broth.

Nonetheless good food & clean sauce bar !

Jan 25, 2026
on Google

Le meilleur endroit pour un véritable expérience de fondue Hot Pot traditionnel. Excellente qualité des ingrédients, ambiance unique & toujours un service hors pair. Merci à Steven pour ton service attentionné ce soir !

Jan 24, 2026
on Google