Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
Favourite hotpot place in town. Good quality meat, good variety of choices (meat, veggies, sauces, etc) it even comes with a show (1 noodle dance, face mask change dance). Our server Steven was attentive, respectful & friendly, making sure our empty trays were taken care of, fat of the broth skimmed & we had enough broth throughout our meal. Can't recommend enough!
The food & atmosphere were great! Steven our server was really attentive to our table & made sure we got everything we needed. Will definitely be coming back again!
Superbe endroit, moment très agréable & convivial dans la salle VIP. Nous avons été très bien accompagné & conseillé par Steven tout au long du repas, merci !
First time trying hotpot… our server Steven was so helpful in our choices. It was delicious & we were given complimentary ice cream, a great way to end the night!
went there last night with my friends & this was the most fun ive ever had eating, ever! i already cant wait to go again. the broths were delicious, the meat was flavorful & the fish was so tender it melted in my mouth. they have so many great options for protein & veggies & noodles, we had a hard time choosing. we ate so much food & thought we were gonna pay a fortune but when split amongst 4 people, it was less than 50$! & our server Steven was so fun & welcoming & kind, he made sure our experience was no short of amazing! I LOVE THIS PLACE SO MUCH!!!!!!!
If I could, I would give 10 stars for Stevens service. We've been to Hai di lao in Vancouver & In Asia before but his service was the best of them all, he was attentive, kind & funny. He's definitely an asset to your establishment & I hope everyone their understands that. The food was just as amazing, top tier quality meats. Thank you Steven, we'll be back soon!
