Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
C'est une expérience unique ! J'adore ce resto, super ambiance, soucis du détail, le service est excellent (un gros merci à Oliver qui a été génial & aux petits soins avec nous & nos enfants :) ) Les bouillons sont délicieux, en plus tu peux prendre ton bouillon pour emporter ! Trop bien ! J'adore !
They dance when they make your FRESH noodles, THEY SING HAPPY BIRTHDAY & give you cake... they dressup in beautiful dragon costumes & open until 4 a.m. I MEAN.... what more can you ask for? & the food is DELICIOUS the pork bone broth...YUMMMM highly reccomend. & if you come SIT IN OLIVER'S section!!! Best service 10/10
We love the Tom yum (please don't take it off the menu!)& oat milk broths, & they often have lunch & late night specials like the all you can eat. The all you can eat options change every so often, allowing you to try different options, & they often have special promos & festivities for different holidays so it's worth going back.
You start to know which waiters you like more across your visits, although all of them are more attentive than most restaurants. Oliver is always warm & friendly; if the order isn't right, he'll make sure to make it right even if it means calling the kitchen & going there himself to get your drink.
Learn their secret codes, it's always fun.
Super clean, great amenities they really set a new standard for restaurant service in Montreal.
