Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
A lot of choices for the menu, great ambiance with the shows & the anniversary song. The food was well seasoned too. The bathroom are clean & well equiped. Keep it up ! We will definitly come back !
This place is very expensive to be honest My first advice, dont go alone or else you will easely have a 100$+ tab 1-It is better to go in group so you can share & taste more of what they have to offer & end up with a reasonable tab. I would say 3 or more, but 4 is better. 2- If you chose the spicy broth, normal is plenty to numb your tongue, dont try to be the tough guy & ask for extra spicy, you wont enjoy it at all & end up with a hole in your stomach ! The place clean & decor is nice. They even have a little show with Asian dancer. Food is good & they have a good selection. All in all it was a good experience but it was expensive. So be prepare.
Aug 10, 2024
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This cozy restaurant has to be my fav hot pot place iv ever been too. Food is fresh & priced correctly, the sauce station is always kept clean & stocked, & the customers & staff are just so happy! 100% recommend
Fondue Haidilao is a hot pot restaurant that is completely unrivaled! As soon as you walk into the building, the waiters will warmly welcome you & offer their services. The room is very clean & organized. In addition, the restaurant uses quality ingredients for their hot pot & provides a huge sauce bar with side dishes. They even clean up your table as you are eating! Also, they will sing a song & offer you a gift if it is your birthday. We were highly impressed by both the food & the service. We will definitely come back to Fondue Haidilao.
Food was nice, restaurant was clean, & the wait staff was very attentive to our needs (ensured the table was clean, & personal belonging are well kept). The only down side is if you choose not to sign up for the membership (by providing your email & phone number), then they may ask you repeatedly to sign up. I think we had over 4 different ppl ask us throughout the meal. A bit unnecessary & can across as pushy. Otherwise the food (especially the tomato flavoured stock) is top notch.
The food was overall good. We tried the wagyu beef & it was not as good as we expected, it was actually pretty normal. We mistakenly took a very spicy soup base, so we couldn't enjoy the food that much. The fish, signature mashed shrimpwah & the meat (beef, lamb) were all good. We had their special noodle & the dance/show was fun. Really like the banquet/closet idea to put our belongings. The apron is a plus plus too! The elevator is tiny, but there are stairs. The woman washroom is amazing! They have all the amenities & it is very clean. The service was very good, fast, & friendly.
Hands down best hot pot in Montreal! It is a very unique experience coming here. You can make your own sauce, the broths are delicious, the restaurant is clean & well organized. Staff is courteous. Make sure to order the noodles!
Apr 25, 2024
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Fondue Haidilao Montreal is genuinely great & yes, easily one of the very best hot pot places in Montreal. The place is new, clean, service is superb, the sourcing of the ingredients is great & the broths are well prepared. I hope they do well & thrive in Montreal as they deserve that (they work so well). Haidilao is classy but relaxed, which is my preference.
We had our best Fondue in Montreal. We were served by Sage. She was so nice, very polite & always smiling. +1 ⭐ Fondue was Excellent! +1 ⭐ The tomatoes soup is so good! +1 ⭐ Meats are so fresh! +1 ⭐ Very nice decor! +1 ⭐ Clean & well maintained restrooms!
Haidilao is the best Chinese restaurant & Fondue in town. It lifts the Chinese foods & services standard in Montreal. I have been to Haidilao in China, which is a very popular chain fondue there. I am very happy that Haidilao brings their authentic tastes here, the foods are very fresh, services are amazing, bathroom is clean, even provides Listerine, toothpick & etc. The notable waitress DADA is amazing, she knows the menu well, she suggests us to try the broth & meats out of our routine, & explains exactly timing to be cooked. We followed her advices, the results are out of expectation. She made our first experience so memorable. DADA is also very energetic, not only a good waitress, she is also a good singer for the birthday songs, her energy engages people singing with her that creates happy atmosphere for the restaurant. According to DADA, she is a big fan of Haidilao while she lived in China, I highly recommend to request for her services if you would like to have exceptional experience in Haidilao. She will take care of you for no doubt.
Such a fun experience & amazing staff! Very well organized place. Clean & beautiful restaurant. Make sure to make a reservation online to avoid long wait ! The dancing pulled noodle was so nice! The face changing mask performance was cool, the waitress were so sweet & good service 10/10 ⭐️ the food was so fresh, soup based was delicious
Mar 11, 2024
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Food very good quality & tasty, the best hotpot place I tried yet. Nice set up for table with storing space under seat & a kind of movable shelves to put food standing by to cook. Good decorations & atmosphere. Service could be better. Beg waiter multiple time to clean the table (just remove dirty plate & dirty paper) & still don't do it. Give the birthday dessert to my kid in the middle of a pile of trash.
haidilao is definitely worth the hype!! althought wait times are long (waited ~1h even with waitlist in advance) & reservation tricky, its worth it! they try their best to keep u comfortable while u wait. they have seats at the front to wait. they also serve water, sometimes milktea & unlimited snacks & candy. the workers even offered us to go look at the mask performance even thought we werent seated yet. service is amazing. everyone is kind & enthusiastic. & u feel constantly entertained by the performances! our waiter gabe was especially attentive, helpful & nice! they offer you aprons, hair ties, gloves, eyeglass wipes, etc. the food is great & of quality. they have a good selection! they also have bundle/assorted options if ur not sure which mushrooms or fish balls u want. so u get a little of everything! which i thought was helpful for indecisive ppl or ppl who want to try a little of everything!! the restaurant is extremely clean! u can place ur jackets conveniently inside the benches u sit on. toilets are also super clean!! only downside would be that the restaurant isnt all u can eat, so that may be a problem for some.
