Fondue Haidilao
RestaurantTop Pick
Fondue Haidilao
Opens Today at 11 am
| Monday | 11 am - 2 am |
| Tuesday | 11 am - 2 am |
| Wednesday | 11 am - 2 am |
| Thursday | 11 am - 2 am |
| Friday | 11 am - 4 am |
| Saturday | 11 am - 4 am |
| Sunday | 11 am - 4 am |
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Info & Location
Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Amenities, services & more
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Reviews often mention
hotpot(59) sauce(44) pot(39) quality(36) noodle(34) recommend(34) birthday(33) broth(32) fresh(30)Page 1 of 23 - 452 Reviews
Ryan
Michelle was perfect. A real gem. So professional & so caring with an adorable personality.View more
Maggie
Le goût chinois. Ça me souvient. Chacun y sera accueilli chaleureusement. Essayerez vous?View more
Cynthia
Our first time trying hot pots & Hadilao exceeded every expectation. The service was above & beyond, our server explained everything so clearly. There were tons vegetarian options to choose from & the atmosphere was so lively & fun. Lastly, the food was incredible! Cannot say enough good things about this place!View more
Liam
Great experience. Oliver was fantastic & the ambiance & fun of the restaurant spreads to every tableView more
JS
Merci Oliver for a great experience. Highly recommended.View more
CraftMine
It was my first experience at Haidilao. I had the pleasure of being served by Oliver. He was very welcoming & was eager to assist me as I'm ordering my food. It was my first time eating hot pot, & he was more than willing to teach me how to use a chopstick for it, even helped me in creating a proper sauce mix for my food. All in all the food was great, service was great, & environment was great.View more
Bunpa-Henri
First of all, the food was amazing but the service was outstanding. Oliver, our waiter, took care of us from the beginning to the end. He made sure that we always have water, removing our empty plate & asking us if everything was great.View more
Yunye
Oliver is super cool & nice person, thank you for having us.View more
David
Nous avons visité hier Haidilao en famille (7 personnes) pour la première fois.
À notre arrivée, nous avons été accueillis par une employée à la réception (je crois qu'elle s'appelait Yassmine) mais malheureusement la communication a été difficile car elle ne parlait pas français. Cela a rendu le début un peu inconfortable, surtout pour une première visite.
Heureusement, un serveur est rapidement intervenu pour nous aider. Il a bien pris le temps de nous accueillir en français & de tout nous expliquer calmement. Grâce à lui, nous avons pu nous installer confortablement malgré l'espace limité.
Tout au long du repas, le service était excellent. Pablou & Cathy ont été très professionnels, patients & attentionnés. Pablou expliquait tout clairement : le menu, le sauce bar, la tablette, les toilettes - il nous a vraiment mis à l'aise.
À la fin du repas, les enfants ont reçu des petits snacks & des jouets, ce qui a beaucoup ajouté à l'expérience familiale.
La nourriture était très bonne, l'ambiance agréable, & le service à table a clairement fait la différence.
Le seul point à améliorer serait l'accueil à la réception, surtout pour les clients francophones. Il serait bien que tout le personnel d'accueil, puisse communiquer de manière plus accessible.
Merci à toute l'équipe pour cette belle soirée, & un grand bravo à Pablou pour son service remarquable !View more
Hope
Keira was the best! She was always there to help us with any questions we had. Very vigilant, fast speed, 5star quality service with a smile every time she came to our table. We have never had a better experience at a restaurant before. On top of everything, the food was deliciousView more
Bruce
For a first time family experience at hot pot…my family could not have been happier with our friendly & caring service. Her attention to detail was impeccable. I am talking about our waitress Michelle! When we go back we will definitely ask for her again (3rd floor)!!! Thank you Michelle!!!View more
Tiana
Oliver was really good. We loved the food. Our noodle dance was very impressive - but he was new & needed some practice to not get sauce on us! Oops. Had a great birthday. Loved the silly song & present. The codes were hard to pronounce in mandarin but we tried & loved the presents.View more
Alfajor
Delicious, Clean, Good service.
It's a little bit expensive though, we enjoyed eating here.
We don't know well about chinese hot pot, so it was a little bit difficult to make own sauce. I want to find my favorite sauce.View more
Gabrielle
guan is the best waiter!! amazing service ps i think u should give him a raise very nice W waiter amazing to talk with very funny if u don't give him a raise ill cry 😔💔View more
Nathalia
My husband & I had an amazing time at this restaurant! Food was great, the service was amazing, & thanks Oliver for making our experience even more memorable. Will definitely be going back!View more
Noémie
had an amazing dinner at Haidilao this past Sunday night with some friends, & I can't recommend it enough. From start to finish, the customer service was outstanding. We were lucky to have Ghali as our server, & he truly made the experience exceptional.
Ghali was incredibly helpful, attentive, & kind he gave us great recommendations (everything he suggested was absolutely delicious), made sure we had everything we needed at all times, & even informed us about the available discounts. He answered all our questions with a smile & made us feel genuinely welcomed & cared for throughout the meal.
As for the food absolutely delicious, Fresh ingredients, rich flavors, & so many options to choose from & the sauce bar a huge necesity to anyone planning a visiste there.
A big thank you to the team for such a wonderful evening. I'll definitely be coming back soon.View more
Jackie
SHOUT OUT TO OLIVER OUR WAITER!!! THANK YOU KING!!!View more