Soup Zen Hot Pot offers the ultimate self-customized hot pot experience that includes over 100 fresh and premium ingredients—all at a fixed price of $3.99/100g, Our menu is Pork free & halal friendly,allowing you to create your hot pot in your own way! You have the freedom to choose your favorite items, ensuring that your dietary preferences are met. You can then sit back and enjoy the deliciously cooked food prepared by our top-notch chefs, who bring their unparalleled culinary expertise to every dish, ensuring a high-quality dining experience.
Soup Zen Hot Pot offers a self service, pay by weight concept with a wide range of fresh ingredients and broths, a sauce bar and complimentary ice cream, plus halal and gluten free options, delivering customizable bowls that many guests find tasty, satisfying, and generously portioned; the experience is popular for its fun, interactive setup and friendly atmosphere, but crowds and long waits can be challenging, service can be inconsistent, and some feel the final price can add up quickly, especially when heavier ingredients are chosen.
I've been here more times than I can count. I first started to go here when they opened & it was amazing. The quality of the food was great! The place was clean everything was great. But then slowly everything got worse. I'm not sure exactly what happened but the food quality decreased significantly & the place often looks like it hasn't been cleaned in days. Not to mention, they added new'dry broths' which apparently are the same broths you can normally get just drained from the broth, I know it's ridiculous🤦🏻 In its current state I don't think I would recommend this place to people who have never been there. It's a shame since it was truly refreshing to see a hotpot place be halal. I truly hope they do some serious changes.
Excellent ! Des bouillons délicieux, des ingrédients variés & un personnel aux petits soins. Une adresse qui vaut absolument le détour, je recommande !
Apr 22, 2026
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Loved the experience SO MUCH! We went there as a group of 5 , the waiting time took a bit too long (which is understandable given the high demand & the amazing quality kf food & service) but the staff were so kind & professional + they offered us free drinks. The food was sooooo delicious & they also offer free créme glacée after finishing the hot pots. I can't recommend this adress enough
Had a great experience at Soupe Zen Hot Pot. The concept of building your own bowl is really fun, & there are lots of fresh ingredients to choose from. The broth was flavourful, the portions were generous, & everything came out hot & tasty. The staff were friendly & helpful. Overall, a cozy spot for a relaxed meal with friends - definitely recommend & would come back again.
My bowl ended up being more expensive than I thought but it was really good & the experience is definitely worth it. I was also pleasantly surprised by the taste, the signature broth was amazing, definitely recommend getting that one. The sauce station was really fun aswell. I would definitely go back with more self control
My friend & I were so excited to try this soup because of the amount of recommendations we found on TikTok about this place. We went yesterday & we did not know you have to add yourself to the waitlist upon arriving because the place is full specially that Friday night. We found the soup overpriced & we both ended up paying 62$ for 2 soups & 2 sodas. When we left the restaurant & arrived home, my stomach started to hurt so much, I started vomiting all night & couldn't sleep till 8am because I got reflux. My friend was sick too, we were both intoxicated & is such a shame because we were not expecting this experience to end up like this. Unfortunately I wouldn't recommend this place to my family or friends & I am definitely not going back as I almost ended up going to the hospital.
Feb 21, 2026
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Excellente expérience hier soir chez Soup Zen !
Le service était vraiment 5 étoiles. Le serveur était très attentif, courtois & efficace, on se sent bien accueilli dès l'arrivée. La soupe était délicieuse, bien assaisonnée & réconfortante. Une belle adresse pour un bon repas dans une ambiance agréable. Je recommande sans hésiter !
Vraiment un concept original: on choisit tous les ingrédients que nous voulons & le prix est ensuite déterminé par le poids. Beaucoup de variété & de choix! Il y a également un bar à sauce pour rehausser les saveurs de la soupe. De plus, durant les jours de semaine avant 17h, un thé glacé est offert. Pour finir, un petit cornet de crème glacée est aussi offert comme dessert. Par contre, il y a beaucoup d'attente (peu importe l'heure (nous sommes arrivés à 15:30 & il y avait environ 45 minutes d'attente), donc je recommande de réserver en ligne avant d'arriver. Vraiment une belle place à essayer entre amis!
Dec 26, 2025
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My niece dragged me to this place 😄 but it didn't disappoint 👍. Very polite & helpful staff. They walked us through the ordering process & answered every single question with the a smile. The food was great. Service amazing. Free ice cream cone &. Definitely will be back 👌. Recommend!
Had an amazing time at Soupe Zen Hot Pot! The food was very yummy & the whole experience was fun & enjoyable. Special shoutout to Justin, who went above & beyond to make our experience even better. Highly recommend!
I rarely, & I mean RARELY give 5 stars to a restaurant, for its food, service & atmosphere. A friend recommended me that place & I did not regret going there.
You can pour your personality & preferences into your bowl, that's how many options they have. I saw at least six different types of mushrooms, premium cuts of meat, fresh veggies, & seafood.
Their broth is rich in taste & texture. I recommend you the special Szechuan broth. Sauce bar is the cherry on top.
& did I mention complimentary ice cream? Ube flavoured on an Oreo cone?
The only problem with this restaurant is a good problem: the line-up if you don't reserve. That's how popular this place is, & it shows the quality.
The place is clean & has a chill personality, & they have halal & gluten-free options.
& the staff is welcoming, & their hospitality is noteworthy. Huge shoutout to our server Miles! Dude, if you are reading this, keep up the great work & hopefully you get a promotion & a raise!
Actually, some situations happen to me & the staff was nice & understanding. The directly believe me & help me. I really like that. I highly recommend. PS: the ice cream was really nice & free
Dec 18, 2025
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Good & fast service (we went on a tuesday at 9pm tho). Food was okay, the ube ice cream was my favorite part. Unfortunately I think I got baf food poisoning. My boyfriend is okay, tho. I don't think I can go back or recommend the place.
J'ai adoré mon expérience! J'ai aimée pouvoir choisir ce qui me plaisait vraiment pour mon bol, j'ai eu peur de trop en mettre & j'ai finie par ne pas en mettre assez! 😅 le prix est raisonnable environ 4.50$/100g
Tu peux choisir ton bouillon par la suite ou un bol « sec » . Mon chum a pris le bol sec & s'est ajoutée du riz à l'intérieur avec les sauces c'était délicieux!
Update: Well they're increasing the prices to 4.59/100g. Majorly disappointed. Oh & I noticed that if your pot is lighter, they'll add less broth too, so much for the'free' label.
Servers are nice, food is halal, will be back. It's weighed at 3.99$ per 100g, the broth is technically free but the pot itself is heavy. You wait to be seated then you go to the front, grab a golden pot & tongs, select your toppings, pay for them & they give you a number sign, you go sit down & they bring your cooked pot to your table. Don't forget to add side toppings & sauces from the counter near the washrooms. Love the topping bar & the free ice cream cone at the end! It's really good ice cream in a delicious waffle cone. I'd recommend the beef bone broth for first timers, it's the easiest flavour for beginners. Oh & don't buy the mango cheese foam tea, it's not good. The only issue I see here is that there are flies buzzing around & that the containers don't have lids & the flies might be buzzing in the kitchen too. They should do smth about the flies. I paid 20$ on first visit & 29.76 on second visit. The amazing part is that they have tooth floss picks & q-tips near the washrooms for your end of meal dental needs!
You can get on the waitlist online. The food is great! It was a great experience as well. The staff are super friendly! Definitely recommend! Bring your family!
