Soup Zen Hot Pot offers the ultimate self-customized hot pot experience that includes over 100 fresh and premium ingredients—all at a fixed price of $3.99/100g, Our menu is Pork free & halal friendly,allowing you to create your hot pot in your own way! You have the freedom to choose your favorite items, ensuring that your dietary preferences are met. You can then sit back and enjoy the deliciously cooked food prepared by our top-notch chefs, who bring their unparalleled culinary expertise to every dish, ensuring a high-quality dining experience.
Soup Zen Hot Pot offers a self service, pay by weight concept with a wide range of fresh ingredients and broths, a sauce bar and complimentary ice cream, plus halal and gluten free options, delivering customizable bowls that many guests find tasty, satisfying, and generously portioned; the experience is popular for its fun, interactive setup and friendly atmosphere, but crowds and long waits can be challenging, service can be inconsistent, and some feel the final price can add up quickly, especially when heavier ingredients are chosen.
I've been here more times than I can count. I first started to go here when they opened & it was amazing. The quality of the food was great! The place was clean everything was great. But then slowly everything got worse. I'm not sure exactly what happened but the food quality decreased significantly & the place often looks like it hasn't been cleaned in days. Not to mention, they added new'dry broths' which apparently are the same broths you can normally get just drained from the broth, I know it's ridiculous🤦🏻 In its current state I don't think I would recommend this place to people who have never been there. It's a shame since it was truly refreshing to see a hotpot place be halal. I truly hope they do some serious changes.
Loved the experience SO MUCH! We went there as a group of 5 , the waiting time took a bit too long (which is understandable given the high demand & the amazing quality kf food & service) but the staff were so kind & professional + they offered us free drinks. The food was sooooo delicious & they also offer free créme glacée after finishing the hot pots. I can't recommend this adress enough
Apr 6, 2026
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The food was incredible. I am gluten free & there were many options to choose from including some very exciting noodles, not just your classic vermicelli rice noodle. My bowl came out fairly pricey but unlike other restaurants the portions are very generous, in addition to being high quality ingredients. The sauce bar was such a trip, so delicious & fun!
Today was the last drop, food poisoning.. both me & my wife had symptoms a few hours after we finished eating.
I visited many times & the quality of the food kept declining, the meat is dry & chewy & the drinks are not good. We gave this place many chances because the staff is lovely, however food poisoning for 2 people is the limit, never going there again.
i came here & was thoroughly disappointed w the quality of the food. i really don't enjoyed the gentrified visual of the place. the servers were really nice tho. it's just a shame the food is bad :
This time the quality was pretty down the forks were dirty & something was wrong with the broth it smelled off i thought it was normal but at night it gave my husband & I the worst stomach ache extreme
Its lowkenuinely overpriced. I payed 22$ which isnt THAT much compared to the horrendous amount other people pay & i still regret it. I ordered the Miso broth medium spice & it had absolutely no flavor, all i could taste was low quality chili oil probably bought on walmart. I Didnt even get that many ingredients so the price really pissed me off & the meat, vegetables & mushrooms didnt even soak up any flavor at all, they tasted so much like absolutely nothing i might have aswell not gotten any broth. I also tried the sesame sauce which had a bitter smoky taste that genuinely just ruined my night. Without mentioning that the soup was so hot i burned my tongue with every single slurp. It was mere torture, 100°C soup burning my mouth constantly, tasteless vegetables, tasteless meat, low quality broth, overpowering chili oil that became so disgusting after a few spoonfulls that i couldnt even look at it anymore & the constant reminder that i had spent 22$ on this big bowl of pain & misery. Ice cream was good though & the staff was pretty nice ig.
Feb 17, 2026
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Halal Hot Pot! Really nice atmosphere, good service & the quality of the ingredients does shine. Will definitely come back to this place next time I'm in Montreal.
I rarely, & I mean RARELY give 5 stars to a restaurant, for its food, service & atmosphere. A friend recommended me that place & I did not regret going there.
You can pour your personality & preferences into your bowl, that's how many options they have. I saw at least six different types of mushrooms, premium cuts of meat, fresh veggies, & seafood.
Their broth is rich in taste & texture. I recommend you the special Szechuan broth. Sauce bar is the cherry on top.
& did I mention complimentary ice cream? Ube flavoured on an Oreo cone?
The only problem with this restaurant is a good problem: the line-up if you don't reserve. That's how popular this place is, & it shows the quality.
The place is clean & has a chill personality, & they have halal & gluten-free options.
& the staff is welcoming, & their hospitality is noteworthy. Huge shoutout to our server Miles! Dude, if you are reading this, keep up the great work & hopefully you get a promotion & a raise!
Amazing quality of food, great options, service can be a bit slow at times but it's because of high demand, staff are always working hard so not a knock on the restaurant for that. If you come here, you will definitely be back
Never had a bad experience there. Amazing food & the best staff!! The staff is always kind & open to help. The quality is great aswell. Definitely a must try!!
Nov 18, 2025
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We have went here 3 times the quality of the food has changed since the first two times, service is still very poor. Every time we go some ingredients are missing.. I don't understand who benefits from that.. While reading reviews I saw other clients with similar experiences. Hopefully they take this into account.
Absolutely delicious & well worth the price. Overall ambiance & quality of food & soup is high! Love this addition to Montreal, we drove from Ottawa to visit this place in particular. Only thing we wish for is that there would be chicken & beef dumplings in addition to the seafood dumplings. Other than that we were very happy!
Was super excited to try this new pay-by-the-weight style hot pot & saw how people were lining up for it like crazy.
It's mediocre at best. Nothing special or new when it comes to hot pot, yet it's always so busy! Soup's kinda bland & lacks seasoning, but for the price point & different ingredients & soup options, not too bad.
I'd rather go to a more pricier & better quality hotpot restaurant, than here; just because the waiting line (waitlist) & service isn't really worth it for the food (imo).
Great food & a good variety of choices! The place is new, clean & it's an overall fun experience. I was disappointed by the service, however. The guy serving us our soup was really kind, but the rest of the staff was super disengaged, the cashier didn't help us when it came to understanding the soup options. We felt this slightly diminished the quality of the atmosphere. Lots of staring too as we ate? It just felt cold compared to the hearty meal we were having. Edit: over half of their drink menu was not available, but you get free ice cream which was a pleasant surprise. They also mixed up our soup bases, but mistakes happen.
