The Keg Steakhouse + Bar opened the doors of its first restaurant in 1971 in Vancouver. Since then, The Keg has expanded across Canada and the US to include over 100 locations. Although its name and décor have changed over time, the dining experience has always stayed consistent. The Keg’s focus has been, and continues to be, on providing exceptional service and quality food in a comfortable atmosphere for its guests.
Quality, comfort and value are three key ingredients that make The Keg experience unlike any other. When it comes to steak, The Keg serves only the finest cuts, aged for tenderness and seasoned with a unique blend. Classic cocktails, delicious appetizers, succulent seafood, and an outstanding wine list round out its classic menu. The Keg’s friendly and knowledgeable staff creates an atmosphere that encourages guests to enjoy, relax and be themselves. Whether you’re getting together with friends or celebrating with family, you’ll always be welcomed with a smile.
Overall, reviews paint The Keg as a place with consistently excellent steaks and reliable cocktails, especially for ribeye, filet mignon, and New York strip, with sides and baked potatoes praised and the menu offering solid value for many diners. The ambiance shifts from intimate, low lighting dining to a lively bar area, and the atmosphere is often described as warm and comfortable, suitable for special occasions. Service is generally friendly and professional, with many experiences featuring attentive staff and smooth pacing, though crowded rooms can feel noisy and rushed, and timing can suffer on busy nights. A number of visits report good experiences spoiled by long waits for meals, occasional miscommunications at the bar or with reservations, and some inconsistency in cooking, with some dishes overcooked, underseasoned, or drier than expected. Overall, The Keg is viewed as a dependable go to for steak lovers, offering strong dishes and a pleasant atmosphere, while price and occasional service or kitchen hiccups remind guests that experiences can vary by location and night.
The service was great & the food tasted good, but unfortunately several of us suffered from food poisoning shortly after eating. We all had steak, which leads us to believe the meat may not have been fresh or properly handled. This was very disappointing & overshadowed what otherwise seemed like a good dining experience.
I've been to a few Keg locations & this one is the best by far. Great atmosphere & decor, the service is impeccable & the steak is to die for. I've tried several different cuts & I'm definitely a NY strip kinda gal.Everything is always very fresh & delicious. Drinks are also very good. Highly recommended!
If you're visiting from abroad, this is the perfect place to try. The meat is excellent, the salmon is fresh, the vegetables are great, & the soup is delicious.
This 5 star review doesn't mean it's the best steak house the city has to offer but likely the best in category. We were warmly received & seated at our booth. Our waiter Sanjay was friendly, efficient & a pro. He didn't miss a beat & had all the answers to the many questions regarding the menu & was completely capable of handling the ever changing orders with no errors. Atmosphere was nice & the place was super busy. I ordered the Keg classic with a 12 ounce sirloin & a wedge salad that was $60. I found the prices, although not cheap, good value as compared to their competition. It's nice to see a'corporate chain' properly running a restaurant. Not like the Grandio Group & how they gutted Moishes & Gibby's & run the horrific Cage aux Sport 😩.Wedge salad was what you'd expect although the one caveat was the less than fresh tasting bacon bits. The steak was perfectly prepared & delicious. All in all a much better experience than my last visit at The Keg in Laval which was not impressive.
Disappointing evening at the Keg Pte Claire for my mother's birthday. Spent a few hundred bucks & left with mixed feelings. While the service & my steak was good, the rest was a bit disappointing. Ordered a caesar salad to start, it had barely any vinaigrette, nothing else but parmesan on it & most of the salad wasn't fresh. It's probably one of the worst caesar salad I've had, it's usually a pretty safe dish. My son had a plate of veggies with his kid meal. Th carrots were huge, he couldn't bite into it, I had to cut them again & the celeri was full of dirt from where it grew. Not impressed. I had the rib steak for the main which was really good but the side of veggies tasted nothing. All this to say that it wasn't a terrible experience but when paying a few hundred bucks for a meal you expect a certain quality in the food & it was simply not there. It was my first time at the Pte Claire location & not sure I will go back, had much better experience in Laval & Downtown Montreal. Not the type to complain at the restaurant or to leave reviews for a matter of fact but the fact that I woke up the next morning wondering if I should have brought the family elsewhere made me do it.
Oct 16, 2024
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Had the lobster tails & was not impressed. $54 they didn't taste fresh more boiled & reheated, very disappointing. I would definitely not order this again.
Firstly this review applies to every location around Canada as I've been to most of them at least once. I'm not into supporting chain restaurants but this one is my exception & this is why. As a business consultant who has worked in the foodservice & hospitality sector as a consultant I am always impressed when a company is doing it right & for the right reasons - this being 100% a great customer experience in order to own that customer for life (in marketing it's seen as lifetime customer value). I'm business in general, companies & restaurants alike spend a lot of money on marketing their brand & services & the smart ones think long-term. The keg does this like no other one I have seen in their market & very few in other especially chains & even privately owned operations. As I always educate CEO's & teams, it's not if a company is going to mess-up it's how the company manages the reaction to their errors that makes the the difference & directly effects the long-term value of a customer. Steaks are generally not always easy to be cooked to perfection & often & especially in non-steakhouses you (I) can't expect a steak to be cooked to my satisfaction - & not because I'm a foodie & amateur chef. So here why The Keg deserves man kudos. When an error occurs the entire staff are trained to monitor a customers reaction to their served food. They actually watch to make sure its patrons are enjoying their culinary expertise & not just the atmosphere. On many occasions I have experienced moments where my steak was not cooked to my request which is pink inside & Chicago (crispy) on the outside of my steak which is typically a Rib Steak. I have ordered New York strip but have had issues everywhere including The Keg & it's largely due that this is a less marbled steak & often can be more dry & less juicy. I've also had this with my roast beef (which is awesome when cooked right - though their "au jus" does need more flavourful improvement as it's a little bland). Every time anything should go wrong the server & manager always owns up to their error & will personally make you feel at ease & without worry. They will quickly deal with the remedy & when they return with your new meal, all the trimmings are fresh & hot & the steak (in my example) typically is spot on (unless it's a 24oz roast beef or New York strip which seems to be a challenge), which is why I stick to the Rib Steak. & then the manager will be at your side asking if you could take a bite in the center to be sure that it's to your (my) satisfaction & in the event it's not, which is rare, they will own it again & offer you a replacent without worry of time or meal just to make you happy. & they will expedite it too - how I don't know but they rapidly (within 5 minutes) will return to the table once again with a fresh new plate of food & see if it's to your liking. In addition to this they realize the impact this has on other members of the table & generally address them & find a way to compensate the disruption with some form of comps. & they have a rule, that if they get it wrong the second time you don't pay. Now, PLEASE don't abuse this as in my case I can tell it's wrong for me within a couple of bite max, & I've not eaten the sides so it's clear I'm not looking for a free meal deal. For me it's about eating a great steak an "if" something should go wrong - & rarely ever with a Rib Steak, they have my back & make sure I'm happy. This is why for steak I prefer The Keg hands down & why I've been a patron for decades & you should too. Side note, everything they make is delicious from the big fresh & juicy shrimp cocktail to their meaty & tender ribs, to their fish & chicken dishes - all fantastic & also excellent value for the money. Their sides are delicious & portions are generous & with the money, especially their wedge salad with homemade blue cheese dressing. & don't get me started with their amazing hot fresh baked sour dough bread. Go & eat there asap!
Pleasant & comfortable dining. Not loud, I could very easily understand our conversation. The bread was delicious & warm; the butter was well seasoned. The steaks came out at the requested temperature. The sides were warm & fresh. The tuna tartare with avocado was well seasoned, fresh, & quite good. The shrimp cocktail was delicious. Good wine & coffee. The creme brullee was also very good. Great dining experience!!!
