Reviews of Rôtisserie St-Hubert depict a mixed picture: several diners praise friendly, efficient service and tasty, generously portioned dishes, especially when dining before shows at nearby venues, and the location is seen as convenient and comforting with nostalgic appeal. However, a significant number report slow and disorganized service, long waits for water, orders, and the bill, plus occasional mis-cooked or cold items, missing sides, utensils, or mis-taken orders, and inconsistent kitchen performance, particularly on busy show nights. Some describe a noisy or chilly dining area and impersonal host encounters, while others note positive experiences when the restaurant is less crowded. Prices are viewed as high by some for the portion size, though others consider the food solid value. Reservation in advance is often recommended to secure a good table and avoid delays. Overall, the restaurant remains a popular option near major venues, capable of delivering comforting classics and dependable proteins, but experiences vary depending on timing and crowd levels.
This is our third time visiting a different St. Hubert's location in Quebec. I hate to say it but I've noticed on each opportunity that the waitresses attitude suddenly changed when she realized we only spoke English.
We read the reviews before going to dinner. There were a lot of negative reviews about the service. One of the things that I immediately noticed that was mentioned were the many dirty tables that simply had dishes on them throughout our entire time at the restaurant. Other than taking our order, we seldomly saw our waitress the rest of the night. Again, not sure if this was because of the English factor. We had to get up & find other waitresses to request refills on our drink. When our waitress did walk by, I request additional BBQ sauce for our meals. Unfortunately, that never arrived. When it came time for dessert, our son was told that three options wasn't available that day. No reason was given. He was simply offered ice cream.
To be honest, it will be hard to return to St. Hubert in the future. 🐓🍴
L'accueil a été impersonnel, pas de bonsoir, pas de sourire. Il faisait froid près des fenêtres, il a fallu que je mette mon manteau. Le serveur était sympathique. Le temps d'attente avant d'avoir notre repas 45 minutes à cause de la cuisson du pâté au poulet. Est-ce qu'il n'y a pas une façon de faire pour que ce soit plus rapide pour le pâté ? Il devrait y avoir un écriteau aux trois toilettes qui mènent au Complexe Desjardins, j'ai attendu en croyant qu'il y avait des gens à l'intérieur, les portes étaient barrées. Cela pourrait nous rediriger vers les toilettes à l'autre extrémité. Le poulet est toujours aussi bon. Les frites un peu fades mais dans la sauce, ça passe. Dans l'ensemble j'ai apprécié mon assiette mais j'avais hâte de partir à cause du froid.
Jan 4, 2026
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Ohhh St-Hubert…. I've been living in Toronto for 15. Everytime I go back to Montreal I made it a tradition to go eat at St-Hubert. What a disappointment…. Orders were taken pretty fast. We were a group of 4 & we all took an appetizer. One of our friend never got his appetizer to finally not even seing his order at all.. & this person ended up not eating after we were all done. I had order 2 legs with house salad which arrived with no dressing at all. &, by the way, give a taste at your Piri Piri sauce…. Definitely not a good one. To come back at my chicken. It was definitely not fresh & this is unacceptable for a rotisserie. First comment from everyone was that their food was cold. This is NOT the St-Hubert that I'm used to know. This is more of a Swiss Chalet…. I guess it now show who owns it. St-Hubert is a Swiss Chalet now. If you made it this far reading my review. Please simply avoid this low quality very expensive rotisserie chicken. The waitress, didn't even care to fix anything. The manager couldn't even come to try to fix it. I am no longer an ambassador of this franchise that was a great place to go for so many years. So disappointing.
Reserved a table for 2 near the window facing PDA, effort was made by hostess prepared one that was free. Waiter service was excellent, didn't have to wait to receive bottle of wine (Mondays 50%off) & steak ordered medium rare was done to perfection, seared on top , medium rare in center, pepper sauce on side with fries. Brownie with ice cream as dessert was also delicious. Great experience. Recommend to reserve on line to skip line up waiting for a table.
Le serveur était très sympathique & tout le monde a été accommodant car j'étais en fauteuil roulant.. Par contre, le nouveau burger de côtes levées sur le menu était très ordinaire . Ça goûtait juste la sauce brune & il n'y avait qu'une minuscule feuille de salade flétrie dedans . J'ai dû redemander de la sauce piri piri à côté car ça ne goûtait pas dans le burger . Mon amie a à peine touché au sien. Pour le dessert, la crème glacée servie en accompagnement goûtait bizarre , pas du tout la vanille . Un peu comme si elle était dans le congélateur depuis longtemps.
We had a great meal, the chicken dish & the wrap were delicious. The sauce a bit watery (it used to be thicker). Our waiter was AMAZING! Our only suggestion is to ask the gentleman at the hoststand upstairs to hold his his back, it looked untidy & unprofessional.
I will preface this by stating that St. Hubert's is my absolute favourite restaurant to eat at. My review however is still not intended to be biased.
Our server & food runner were both very nice & efficient. Zero issues. Host who seated us wasn't exactly the warmest guy, but meh. Not everyone can be'ON' all the time.
Ribs were not as wonderful as what I typically have at St. Hubert's, but still good. I can't score lower than a 5. I just can't!
Coleslaw, chicken fillets (+ sauces), toasted buns & millefeuille were stars of the show as usual! French fries are nothing to get excited about-this i know & expect already. Drown them in the chicken dipper gravy. Again, my loyalty keeps me staying 5 star.
PLEASE PLEASE PLEASE come back to the Toronto area. I beg of you!
Jul 11, 2025
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Food came out quickly & tasted delicious. Ordered chicken breast & it came with bread, fries & sauce. Service was very prompt & friendly. Restaurant was clean & modern. We will be back when traveling to Montreal.
Generous portions. Although you find fresh ingredients (e.g. in salads), I was not particularly impressed with the fries, rice, & sauces. Definitely more of a fast-food diner than a restaurant.
Commande payée à l'avance pour l'heure du lunch, mais j'ai tout de même du attendre 25 min pour la recevoir. J'ai pris le bol st-hub pour emporter; on m'a donné du riz blanc à la place du riz aux grains, il n'y avait aucun fromage & aucune sauce donc ne correspond pas à ce qui était indiqué. Très déçue, je ne recommande malheureusement pas.
J'ai commandé une cuisse de poulet indien & j'ai été décontenancée de constater qu'il n'y avait pas de sauce indienne à part dans un contenant pour sauce. J'en ai demandé puisqu'elle vient automatiquement dans les autres rôtisseries St-Hubert que j'ai fréquentées. On m'en a apporté sans problème, mais elle était froide alors qu'elle est servie chaude ou tempérée ailleurs.
Le riz était resté trop longtemps dans le réchaud pas mangeable, la serveuse nous a offert un dessert gratuitement. Le poulet piri piri n'est pas cuit avec les épices mais accompagné d'une sauce piri piri c'était bien fade. La brochette thaie était avec de très petits morceaux. Très déçu de notre souper.
Waiter arrived promptly & brought salad 10' later at 6:25PM then he disappeared for a full hour!! (Another waiter had brought main course) i had to hunt him down at 7:25 to request dessert coffee & bill which he brought at 7:40: we had 5' only to down it as we had to leave at 7:45pm for theatre starting at 8PM. Fortunately it was near but as i told waiter when paying bill: going to a restaurant before a show is meant to relax & have a good time, not to stress about lack of service - no water refilling or attendance for other needs such as extra sauce either - & worry of being late for the show. Waiter told us it was quite a busy night - was he new to the job - of course it is from 6-7:30PM as restaurant is in front of Place des Arts, MSO & nearby TNM so about 5 shows start at 8 PM on Thursday nights!! First time i go through such a bad experience at St Hubert which usually provides great service, but disinclined to return for a meal before a show, alas.
Dec 8, 2023
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Ma brochette de poulet était tellement petite & j'avais demandé pas de sauce, il y en avait, nous étions 5 & personne n'a pas fait une re demande sur quelques chose...j'y retournerai quand même! Mais prendrai cuisse ou poitrine toujours gagnant & moins cher.
J'ai trouvé le bouchon de sauce ou de mayo(bout plastique mauve) je n'ai eu aucun rabais ou repas gratuit, dans le Burger poulet croustillant st-hubert. Avons donné tout de même prêt de 18% de pourboire pour sonn service, mais la moindre des choses aurait été d'offrir quelque chose. La nourriture était froide & le wrap de mon fils était très petit, repas adulte, presque pas de frite, pour une assiette à 18$ très déçue. Un retour serait apprécié :)
Mon mari avait un excellent plat de steak avec sauce, brocolis & de belles frites de patates douces.
Son plat: 5 étoiles.
Moi, les sauces étaient bonnes mais mes filets de poitrines étaient très foncés & j'avais surtout des petits bouts de patates douces, aucune belle frite... malgré l'extra de 3.99$... mon plat: 2.5 étoiles. Décevant...
Dans la très commerçante rue Ste Catherine de Montréal le St Hubert affiche son programme poulet & côtes levées mais la carte a d’autres choix nous avons donc décidé de prendre le poulet sauce piquante pour moi un vrai délice & très copieux
