Napa Lounge

Baiansuluu

5.0

I had a great stay at Fairfield by Marriott Inn & Suites Montreal Airport. The rooms were very clean, comfortable, & well-maintained, which made my stay really enjoyable.
The breakfast service was excellent - the staff were very kind, welcoming, & always ready to help. It really made a positive start to each day.
I also want to highlight the housekeeping team - the room cleaning staff were very friendly, polite, & did a wonderful job keeping everything spotless.
However, I can't say the same about the front desk experience. I found the service there could be improved, especially in terms of politeness & customer interaction.

Mar 28, 2026

on Google

Elizabeth

5.0

Kayla at front desk was amazing! Huge shout out to her. The overall hotel wasn't bad either. In my opinion it's a better property than downtown Fairfield location.

Mar 28, 2026

on Google

Raychelle

5.0

I've never been to East Canada before, & this hotel was a great foundational experience for this initial trip.

I went with a couple of friends to attend a convention, & it was super convenient to take the free hotel shuttle from the airport to Fairfield. A quick 5-min drive to & fro, & you're where you need to be!

Everyone at the hotel was so kind & welcoming, too. Every morning I'd go down to the lobby, every housekeeper in the hallway greeted me warmly, & that always felt like a positive start to my day.

At the front desk, Julia was so helpful in guiding my friends & I to the bus station. We were a little anxious at first & didn't know what to expect public transportation-wise, but Julia made it super easy to get passes for the bus & subway, & we had a lot of fun navigating the stops throughout Montreal.

Conveniently, they serve continental breakfast every morning, I believe from 6a-930a. That was also a positive start to each morning for me & something that pleasantly surprised me (the quality of the food & options, I thought, was high & of a good variety). Every person that worked during breakfast also greeted & thanked us warmly, & that was really sweet as well.

Their evening restaurant, the Napa Lounge, is in the same place, just open at night. Olivia had served my friend & I multiple times, & she was so warm & personable. She really made us feel special & taken care of, & those genuinely kind interactions with people are something I really cherish while traveling. Thank you so much Olivia for your excellent customer service & personality.

All in all, great quality! The room itself was nice too. It had everything one needs for a short or long stay, & it was a wonderful refuge for my friends & I to return to each evening.

Nov 1, 2025

on Google

Manu

5.0

My stay at the Fairfield Inn & Suites Montreal Airport was truly pleasant. From the moment I arrived, the customer service stood out-especially Jad at the front desk, who made the check-in process incredibly smooth & welcoming.

The amenities provided by the hotel were excellent & added a lot of value to the overall experience. The room was clean, comfortable, & well-equipped. I also appreciated the convenience of the airport shuttle & the quality of the breakfast options

Jul 25, 2025

on Google

Jane

3.0

We had room 420 at the Fairfield by Marriott Airport location. There was banging off & on all night. Front desk response in the morning was' sorry for the inconvenience'. Make sure you don't take room 420.

Jun 7, 2025

on Google

Rick

5.0

Cant say enough, We travel a little bit, & this stay at the Fairfield reminded us of the good old days with the friendly service from all the staff..Food was delicious.
The Ladies in the morning service for the restaurant where awesome..Manager i think popped by & asked how were doing..Shout out to Kobby,, A gentleman that drove us to the Train station..

May 2, 2025

on Google