Napa Lounge operates as a bistro focused on Canadian culinary traditions, emphasizing locally sourced ingredients and straightforward preparation methods. The menu features a selection of seasonal plates, including grilled meats, fresh fish, and hearty soups designed to showcase domestic produce. The interior environment prioritizes functional comfort with clean lines and a minimalist aesthetic that facilitates efficient service. Guests encounter a straightforward selection of regional beverages curated to complement the bold, earthy flavors of the standard Canadian fare. Every dish reflects a commitment to simplicity, avoiding unnecessary embellishment in favor of high-quality components and precise seasoning. This establishment maintains a focused approach to gastronomy, delivering consistent results for those seeking familiar regional classics within a contemporary setting. The space provides a reliable environment for those pursuing a focused meal centered on regional staples.
Napa Lounge provides a welcoming atmosphere for guests, serving as a popular evening dining and bar venue within the hotel. Visitors frequently highlight the friendly and attentive service from the restaurant staff, which consistently enhances their overall stay. Whether enjoying breakfast or an evening meal, guests appreciate the quality of the food and the professional demeanor of the team. While the space is often described as cozy and well-lit, it serves as a convenient and pleasant hub for travelers looking for quality service and a relaxing environment during their time at the airport.
Great stay for our vacation! The rooms were clean, comfortable, & well maintained. Staff were friendly & check-in was smooth.
Heads up: you do have to pay extra for parking if you're driving, & it wasn't mentioned when booking. Breakfast is basic but it gets the job done. Overall the price is good for what you get
I rarely leave negative reviews, but this experience was unacceptable, especially for a Marriott property. I stayed for three nights, & my room was never serviced once. No housekeeping, no fresh towels, no garbage emptied-nothing for the entirety of my stay.
What made it even more frustrating was the complete lack of communication. At no point was I informed that housekeeping would not be provided or that I needed to request it. When I raised the issue, all I received was a simple apology with no explanation, no effort to make things right, & no compensation for the inconvenience.
This is not the level of service I expect from Marriott. Basic housekeeping over a multi-night stay shouldn't be something guests have to chase down. Extremely disappointing, & I expected far better from a brand with Marriott's reputation.
Aug 2, 2026
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I want to sincerely thank Amanda for her outstanding customer service. I accidentally booked my reservation for next Thursday instead of this Thursday, & I thought I was out of luck. Amanda went above & beyond to help me resolve the issue. She spent a significant amount of time on multiple calls with Hotels.com, handled the cancellation process, & was able to secure me a room for tonight. She was patient, professional, & genuinely cared about helping me. Her dedication & willingness to go the extra mile turned a very stressful situation into a great experience. Thank you, Amanda, for your exceptional support!
I am extremely disappointed with the service at this hotel. We paid for two rooms & expected a decent level of hospitality, but the experience was far from satisfactory.
The reception staff on the night shift were unprofessional, poorly trained, & completely unhelpful. It wasn't even a matter of going above & beyond-they were unable to perform basic front desk responsibilities properly. Their attitude & lack of competence made our stay unnecessarily frustrating.
I have stayed at many hotels before, but this was by far the worst service I have ever experienced. I sincerely hope the management takes this feedback seriously & provides proper training to their staff, as customer service is a fundamental part of the hospitality industry.
Rooms were great! Breakfast was amazing- they let u request a free late check out depending on availability. But the best part about the experience is the hotel shuttle man kicked me off for no reason & the front desk ladies yelled at him for being rude to me for no reason & they were so kind & omg the front desk staff needs to be paid higher for sticking up for lone female travelers such as myself 🙌❤?❤?❤?❤?
