Napa Lounge fonctionne comme un bistro axé sur les traditions culinaires canadiennes, en mettant l'accent sur des ingrédients locaux et des méthodes de préparation directes. Le menu propose une sélection d'assiettes saisonnières, notamment des viandes grillées, des poissons frais et des soupes copieuses conçues pour mettre en valeur les produits nationaux. L'environnement intérieur privilégie un confort fonctionnel avec des lignes épurées et une esthétique minimaliste qui facilite un service efficace. Les clients découvrent une sélection directe de boissons régionales choisies pour compléter les saveurs terreuses des plats canadiens classiques. Chaque plat reflète un engagement envers la simplicité, évitant les fioritures inutiles au profit de composants de haute qualité et d'un assaisonnement précis. Cet établissement maintient une approche ciblée de la gastronomie, offrant des résultats constants pour ceux qui recherchent des classiques régionaux familiers dans un cadre contemporain.
Napa Lounge offre une atmosphère accueillante aux clients, servant de lieu de restauration et de bar en soirée très apprécié au sein de l'hôtel. Les visiteurs soulignent fréquemment le service amical et attentionné du personnel du restaurant, ce qui améliore systématiquement leur séjour. Qu'il s'agisse de profiter du petit-déjeuner ou d'un repas en soirée, les clients apprécient la qualité des plats et le professionnalisme de l'équipe. Bien que l'espace soit souvent décrit comme étant chaleureux et bien éclairé, il constitue un point de rencontre pratique et agréable pour les voyageurs à la recherche d'un service de qualité et d'un environnement relaxant lors de leur passage à l'aéroport.
Incredibly rigid & awful service. If you need a night at the airport, there are lots of options out there. For anything else I'd absolutely steer clear.
Great stay for our vacation! The rooms were clean, comfortable, & well maintained. Staff were friendly & check-in was smooth.
Heads up: you do have to pay extra for parking if you're driving, & it wasn't mentioned when booking. Breakfast is basic but it gets the job done. Overall the price is good for what you get
4 août 2026
sur Google
🍽️
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I rarely leave negative reviews, but this experience was unacceptable, especially for a Marriott property. I stayed for three nights, & my room was never serviced once. No housekeeping, no fresh towels, no garbage emptied-nothing for the entirety of my stay.
What made it even more frustrating was the complete lack of communication. At no point was I informed that housekeeping would not be provided or that I needed to request it. When I raised the issue, all I received was a simple apology with no explanation, no effort to make things right, & no compensation for the inconvenience.
This is not the level of service I expect from Marriott. Basic housekeeping over a multi-night stay shouldn't be something guests have to chase down. Extremely disappointing, & I expected far better from a brand with Marriott's reputation.
I want to sincerely thank Amanda for her outstanding customer service. I accidentally booked my reservation for next Thursday instead of this Thursday, & I thought I was out of luck. Amanda went above & beyond to help me resolve the issue. She spent a significant amount of time on multiple calls with Hotels.com, handled the cancellation process, & was able to secure me a room for tonight. She was patient, professional, & genuinely cared about helping me. Her dedication & willingness to go the extra mile turned a very stressful situation into a great experience. Thank you, Amanda, for your exceptional support!
I am extremely disappointed with the service at this hotel. We paid for two rooms & expected a decent level of hospitality, but the experience was far from satisfactory.
The reception staff on the night shift were unprofessional, poorly trained, & completely unhelpful. It wasn't even a matter of going above & beyond-they were unable to perform basic front desk responsibilities properly. Their attitude & lack of competence made our stay unnecessarily frustrating.
I have stayed at many hotels before, but this was by far the worst service I have ever experienced. I sincerely hope the management takes this feedback seriously & provides proper training to their staff, as customer service is a fundamental part of the hospitality industry.
The hotel is great & breakfast was complimentary &. really good. The wait staff is excellent & the hotel is clean & was a fair price. Very close to the airport & has a free shuttle!
