Restaurant Bellissimo
484 Chemin Bord-du-Lac Lakeshore
Napa Lounge
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Fairfield Inn & Suites Montreal Airport
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sur Google (1400+)
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Afficher touthotel(21) airport(15) breakfast(14) shuttle(13) desk(9) rooms(9) clean(8) parking(7) chambre(6) propre(6) aeroport(5) navette(4)Page 1 de 2 - 23 Avis
Martin
I thought I would try this Marriott well that was a mistake. Over priced terrible service, did not clean the room when requested & won't answer emails in English
Several hotels in the same area I would suggest to book at another one there
Rather than here.
$800 for three nights wow
I have emailed the hotel with my concerns…no response
Jen
Worst Marriott experience I've ever had. I am an Elite member & was explicitly told at check-in that I would be able to stay in the same room for all three nights, even though two of the nights were booked on rewards. The front desk agent assured me I had been given a complimentary upgrade & that I would not need to move rooms-only stop by in the morning for new key cards, essentially a quick check-out & check-in.
The next day, I was told the exact opposite & informed that I had to move to a different room, completely contradicting what I was told the night before. This was incredibly frustrating & disruptive, especially given the clear assurance I received at check-in.
For an Elite member & a Marriott credit card holder, this level of miscommunication & customer service is unacceptable. This experience has genuinely made me rethink my loyalty to the brand.
Harshad
Amazing places. Good breakfast. Good systems. Clean room.
Only downside is that Parking is chargeable & the cost is way too high.
Raychelle
I've never been to East Canada before, & this hotel was a great foundational experience for this initial trip.
I went with a couple of friends to attend a convention, & it was super convenient to take the free hotel shuttle from the airport to Fairfield. A quick 5-min drive to & fro, & you're where you need to be!
Everyone at the hotel was so kind & welcoming, too. Every morning I'd go down to the lobby, every housekeeper in the hallway greeted me warmly, & that always felt like a positive start to my day.
At the front desk, Julia was so helpful in guiding my friends & I to the bus station. We were a little anxious at first & didn't know what to expect public transportation-wise, but Julia made it super easy to get passes for the bus & subway, & we had a lot of fun navigating the stops throughout Montreal.
Conveniently, they serve continental breakfast every morning, I believe from 6a-930a. That was also a positive start to each morning for me & something that pleasantly surprised me (the quality of the food & options, I thought, was high & of a good variety). Every person that worked during breakfast also greeted & thanked us warmly, & that was really sweet as well.
Their evening restaurant, the Napa Lounge, is in the same place, just open at night. Olivia had served my friend & I multiple times, & she was so warm & personable. She really made us feel special & taken care of, & those genuinely kind interactions with people are something I really cherish while traveling. Thank you so much Olivia for your excellent customer service & personality.
All in all, great quality! The room itself was nice too. It had everything one needs for a short or long stay, & it was a wonderful refuge for my friends & I to return to each evening.
Ian
A very comfortable room & the staff were extremely helpful & friendly.
Martin
Paul The manager here is a great guy, We had a little issue with our room & he made it right for us right away. Would stay again.
Angella
Excellent experience for a first-time international traveller. Originally chosen due to its proximity to Dorval Station, the bus & train schedule was such that we ended up using the hotel shuttle to go back to the airport, & then grab the bus from there to downtown Montreal.
Bilingual staff was wonderful & welcoming, from front desk, restaurant staff to kitchen staff. I even got friendly nods from housekeeping! The lobby was a simple elegance, the bar was cozy & dim. The restaurant doubled as the breakfast area & was brightly lit & well spaced.
The room had a Nespresso machine & two safes. A small, glass-fronted fridge completed in room utilities. Beds were comfortable, pillows were adequate. Plenty for drawers & shelf space for extended stays. Linens & towels replaced every third day, unless requested otherwise. The television was large & easily viewed while lounging in bed.
Room service was available, but the menu was downstairs. Something to add to the television information screen perhaps.
Breakfast changed daily, a welcome variety to the more common breakfast buffet of other hotels.
Guest laundry, pool & gym were in the SS or basement floor. Laundry soap available for purchase at the front desk. A little chilly downstairs, & every door was accessible only with a hotel room key card.
Travis
DoubleTree by Hilton Montreal Airport - Dorval, QC
I stayed here during a work trip, expecting Hilton-level comfort, but the experience fell short. The biggest problem was the climate control. The room refuses to cool below 20°C, leaving it muggy & uncomfortable, & the fan can't be set to run constantly for even a little breeze. After working construction outdoors all day, the last thing I want is to come back to a hot, stagnant room - especially when the rate is over $300 a night. Photo: Thermostat stuck at 23°C after running three hours straight.
The property itself feels oddly restrictive. You can't charge anything to your room - not from the market, not from the restaurant. Want a soda or a snack? You'll have to swipe your card & get a printed receipt every time. It's inconvenient & unnecessary, & it chips away at what should be the ease of a hotel stay. On top of that, everything requires your key card: doors, elevators, even basic access. It makes the place feel more like a locked-down dorm or a minimum-security prison than a welcoming hotel.
On the positive side, the place is clean, & the staff seem to be doing their part. But the atmosphere & policies drag it down. For the price, comfort & convenience just aren't there. I'll be leaving after just one night because the combination of muggy rooms & over-the-top lockdown measures makes it impossible to relax.
Steve
Very close to airport. Reliable shuttle service. Rooms are clean. Staff take time to answer questions. Nice selection of restaurants in walking distance.
Sanjoli
I recently have a very bad experience with my stay I booked hotel for 3 nights before leaving from hotel I went to the reception & requested for room cleaning they said you are scheduled for tomorrow & on the next day I went & I told them today we are scheduled for room cleaning they said we will do it today After that we arrived in evening room was in the same condition I called them they said today there was shortage of staff.
In addition in the noon when we were checking out they were blaming us we denied for house keeping Like seriously?
Poor Customer service .
Paula
If you like trains your in the right location. Request a room on the backside of hotel for viewing. You can walk from hotel to train station.
Manu
My stay at the Fairfield Inn & Suites Montreal Airport was truly pleasant. From the moment I arrived, the customer service stood out-especially Jad at the front desk, who made the check-in process incredibly smooth & welcoming.
The amenities provided by the hotel were excellent & added a lot of value to the overall experience. The room was clean, comfortable, & well-equipped. I also appreciated the convenience of the airport shuttle & the quality of the breakfast options
MEHUL
Had a pleasant stay. Very good room in terms of size, & was very clean. Staff were very nice & helpful.
Great experience.
Miguel
Great hotel & service, but pricey, but you get what you pay for, clean, great rooms!
Mike
Cons:
Receptionist not welcoming
Parking fee
No water bottles in mini fridge
Shower/bath needs an upgrade
Pros:
Breakfast included
Decent room
Jane
We had room 420 at the Fairfield by Marriott Airport location. There was banging off & on all night. Front desk response in the morning was' sorry for the inconvenience'. Make sure you don't take room 420.
Jean-philippe
Close to the airport. Rooms look good. Far from anything for walking distance beside small store & fast food. Great airport hotel.
Stuart
Rooms are nice, location & shuttle to the airport is perfect. Left my vehicle for the week in a secure parking lot, reasonably priced for week long parking. Restaurant food is very limited & not as good as it could be.
Ethan
Rooms are big, good spot when you have flights the next day, shuttle to & from thr Airport is offered but if leaving the airport to go to the hotel at a busy time it might be a struggle to get on