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Amenities, services & more
Reviews for Napa Lounge
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Display Allhotel(41) breakfast(29) airport(25) clean(19) shuttle(19) rooms(17) desk(14) comfortable(11) propre(10) parking(9) helpful(8) chambre(7)A good, solid hotel with a great location at the Montreal airport. Clean, up-to-date rooms, reasonable no-charge breakfast buffet, helpful staff.
Our family had an exceptional stay at the Fairfield Marriott Montreal Airport. From the moment we arrived, the staff went above & beyond to accommodate every request with kindness & professionalism.
They graciously fulfilled our special bedding & allergy-related requests, helped print important documents for us, provided change for laundry, & were consistently helpful with every small necessity during our stay. The level of hospitality truly stood out.
The breakfast each morning was excellent, & the breakfast staff were friendly, attentive, & accommodating. The restaurant service was also wonderful - they even called our room exactly as promised when our food was ready for pickup, which we greatly appreciated.
A special mention to the hotel manager, who was always visible, attentive, approachable, & supportive to both guests & staff. He genuinely seemed to run the hotel like a well-oiled machine, & it reflected in every aspect of the experience.
The housekeeping staff also did an excellent job refreshing & maintaining our room throughout our stay. Everything was kept very clean, organized, & comfortable for our family.
Overall, this hotel provided a welcoming, professional, & truly enjoyable experience. We would absolutely stay here again & highly recommend it to anyone visiting Montreal.
Surprisingly well appointed airport hotel. Friendly & helpful staff with free 24 hour shuttle service. So easy!
My room was huge, quiet & the bed was very comfortable.
Highly recommend.
Very comfortable & modern rooms & bathrooms. Staff is friendly & helpful. The includes breakfast is decent enough for a hotel breakfast, & it doubles as a restaurant/bar in the evening. The pool & gym are also a nice touch. Really no complaints about the hotel itself, especially if you're staying by the airport. Only downside is that any other restaurants/fast food are a bit awkward & a bit of a distance to walk to, but that's what you get with an airport hotel.
I've never been to East Canada before, & this hotel was a great foundational experience for this initial trip.
I went with a couple of friends to attend a convention, & it was super convenient to take the free hotel shuttle from the airport to Fairfield. A quick 5-min drive to & fro, & you're where you need to be!
Everyone at the hotel was so kind & welcoming, too. Every morning I'd go down to the lobby, every housekeeper in the hallway greeted me warmly, & that always felt like a positive start to my day.
At the front desk, Julia was so helpful in guiding my friends & I to the bus station. We were a little anxious at first & didn't know what to expect public transportation-wise, but Julia made it super easy to get passes for the bus & subway, & we had a lot of fun navigating the stops throughout Montreal.
Conveniently, they serve continental breakfast every morning, I believe from 6a-930a. That was also a positive start to each morning for me & something that pleasantly surprised me (the quality of the food & options, I thought, was high & of a good variety). Every person that worked during breakfast also greeted & thanked us warmly, & that was really sweet as well.
Their evening restaurant, the Napa Lounge, is in the same place, just open at night. Olivia had served my friend & I multiple times, & she was so warm & personable. She really made us feel special & taken care of, & those genuinely kind interactions with people are something I really cherish while traveling. Thank you so much Olivia for your excellent customer service & personality.
All in all, great quality! The room itself was nice too. It had everything one needs for a short or long stay, & it was a wonderful refuge for my friends & I to return to each evening.
Great staff. Thanks Shawn!! You were very helpful & went out of your way for us.
Had a pleasant stay. Very good room in terms of size, & was very clean. Staff were very nice & helpful.
Great experience.