Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
Fondue Haidilao propose une experience hot pot vivante et conviviale avec des bouillons riches et variés, des ingrédients frais et un large choix de sauces qui permettent des combinaisons personnalisées; la viande et les fruits de mer sont souvent loués pour leur qualité, et les nouilles faites maison apportent un vrai spectacle; l'ambiance est dynamique et interactive, avec des démonstrations de nouilles et des chansons d'anniversaire qui font partie intégrante de l'expérience; le service est généralement décrit comme attentif et chaleureux, capable de guider les choix et d'accompagner pendant les heures de grande affluence; la clientèle apprécie la polyvalence pour des sorties en famille ou entre amis et la possibilité de prolonger l'expérience grâce au buffet de sauces et à des options de bouillon à emporter; des remarques mentionnent parfois des prix élevés et une ambiance très chargée ou bruyante, mais l'expérience reste globalement perçue comme unique, festive et de haute qualité, incitant à revenir régulièrement.
This particular store reminds us of the reasons why we fell in love with Haidilao in China, before they came to the States & tarnished the name with poor, slow service. The Montreal franchise really lives up to the original intentions of the founders with high quality food & service. Jess is, hands down, the best server we've had in years, attentive & consistent even after we paid early in a rush to get to another event. As a tourist, I didn't think our favorite restaurant in Montreal would be at a chain we've frequented all over the world, but we're definitely coming back whenever we visit Montreal!
This is my first visit of Haidilao in Canada & was definitely an excellent experience. Exceptional service (big shoutout to my server Jennie), all food was served within 10 mins & they all are being so attentive, refilled my water/drink a few times & got everything I would need for a hotpot even rubber band for my hair! About the food, just the broth itself contains all ingredients that were being mentioned in the menu, such as the pork belly & chicken, & the taste is so good!!!! We also enjoyed the super professional performance of noodle pulling!!! Too bad that they don't have a store in my city, but I would definitely come again during my next time visit to Montreal!!!!
19 juil. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
The food was delicious! But the highlight for me was the staff, our waitress Yolanda was a sweetheart, super attentive, smiling & helpful. She recommended great dishes & checked on us all through the meal! An absolute gem!
The newly opened Haidilao is incredibly bright & spacious, & the weekday discounts are fantastic! The self-serve condiment station is well-stocked, & the fruits are super sweet. There are plenty of dishes to choose from, & I was especially impressed by the Fu bag, green pepper beef tongue, & black fish slices. The spicy broth is also very authentic & highly recommended! As always, Haidilao's service is impeccable. Our waitress, Yolanda, in particular, was very enthusiastic & attentive to details. She was proactive in following up on our orders & made the whole experience even better. I highly recommend asking for her service next time you visit!
Food was nice, restaurant was clean, & the wait staff was very attentive to our needs (ensured the table was clean, & personal belonging are well kept). The only down side is if you choose not to sign up for the membership (by providing your email & phone number), then they may ask you repeatedly to sign up. I think we had over 4 different ppl ask us throughout the meal. A bit unnecessary & can across as pushy. Otherwise the food (especially the tomato flavoured stock) is top notch.
We recently visited Fondue Haidilao in Montreal during our trip from Boston, & we were absolutely delighted. Having tried Haidilao in Shanghai, we were thrilled to find the same high-quality experience here, especially since Boston doesn't have a Haidilao. The food quality was exceptional, with a wide variety of options including beef, lamb, & their famous noodles. Watching a person make noodles in front of us, using them to dance, was an amazing & entertaining experience. Special thanks & high compliments to our server, Yeung. He is one of the best servers our family has ever met. Yeung was incredibly friendly, cheerful, patient, & caring. He provided aprons for everyone, & even gave hair bands to my wife & daughter who have long hair. Knowing we were travelers, he gave us a map & recommended some tourist spots. Yeung was always responsive & prioritized customer service. For example, when my child was trying to get something on the table, Yung took another route to deliver food so as not to disturb him. We observed him serving other customers with the same high energy & passion. He was attentive, constantly refilling our water & broth without us having to ask. The super high-quality service we received at Fondue Haidilao made our visit truly memorable. We will definitely come back again!
the service is impeccable & outstanding, very fitting for a restaurant chain such as haidilao. they offer you free snacks & drinks at the entrance in the line & are careful to take care of water refills & cooking up your shrimp paste for you. they are very attentive to your needs & give you a whole tour of the amenities the place has to offer if it's your first time. obviously as one would expect, the food is quite pricey & though i didn't find it to be any different from other hotpot places, i really enjoyed my visit & would say it's worth it if you decide to go once in a while. there's more affordable asian hotpot restaurants in montreal but this one is great for special occasions!
26 mai 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
The service here is incredible. We were provided with an apron, hand towels, lens wipe & even a hair elastic when we were seated. The staff are so attentive, helpful & happy to help. Food was great. We each had the lunch combo which was very reasonably priced & included a great assortment of food. Thank you Haidilao & the amazing staff!
We had a lovely experience had Haidilao! Our server Joy was very attentive throughout the afternoon & was super nice! The combo we ordered was really good value & we even took home leftovers.
17 avr. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Good quality, service very good but can be a bit overbearing because it's too attentive, if you get what I mean. Meat quality is generally excellent. Menu could have more options in terms of hotpot items. We don't like the sesame dipping sauce; it's more like peanut dipping sauce & lacks the correct flavor. They have a 12 percent discount for finishing in 90 minutes & 20 percent for 60. Eat fast & request the bill in advance if you want the biggest discount as they can take some time to bring the bill, which can put you over. Overall, a well thought out & quality dining experience. A bit expensive for what it is but you're paying for the experience & location. Do note they charge for everything: sauce, 2x for Split broth, etc. That's why this is a 4 onstead of 5 star review. We go regularly.
The food quality was great! Try any of their beef.. you will not be disappointed. The soup bases were all so delicious! It was my first hot pot experience in a restaurant & Gabe our server made it such a memorable & positive experience. He was so helpful with suggestions & so warm, approachable & attentive! I will 110% be coming back to Haidilao & asking to be seated in Gabe's section.
haidilao is definitely worth the hype!! althought wait times are long (waited ~1h even with waitlist in advance) & reservation tricky, its worth it! they try their best to keep u comfortable while u wait. they have seats at the front to wait. they also serve water, sometimes milktea & unlimited snacks & candy. the workers even offered us to go look at the mask performance even thought we werent seated yet. service is amazing. everyone is kind & enthusiastic. & u feel constantly entertained by the performances! our waiter gabe was especially attentive, helpful & nice! they offer you aprons, hair ties, gloves, eyeglass wipes, etc. the food is great & of quality. they have a good selection! they also have bundle/assorted options if ur not sure which mushrooms or fish balls u want. so u get a little of everything! which i thought was helpful for indecisive ppl or ppl who want to try a little of everything!! the restaurant is extremely clean! u can place ur jackets conveniently inside the benches u sit on. toilets are also super clean!! only downside would be that the restaurant isnt all u can eat, so that may be a problem for some.
Today's dining experience was exceptional - the tomato soup was both delicious & refreshing. The quality of the fresh meat was outstanding, & the attentive service from Chloe truly enhanced our enjoyment. A big thank you to Chloe for taking care of us so well. We look forward to returning soon.
