Fondue Haidilao

Mario

5.0

Service was excellent! They can serve both in English or French. Server was smiling & really helpful.
Food is delicious & friendly to new customers.
I would recommend for anyone who want to try hotpot for the first time.

Seth

5.0

Did the à la carte, quarter broth option. Amazing food (fresh, decent portions, tasty soup, loots of sauce ingredients), our very kind & helpful server Roy made the Haidilao experience memorable. Would definitely recommend this place!

Reijane

5.0

We got the best experience & the food! Thanks to Roy & Carine for making our first time experience memorable. Answered all our questions & guided us! Will recommend!

?????????

5.0

It's was very clean, comfortable with excellent stuff! I totally recommend it!

Wei

1.0

I visited this hot pot restaurant yesterday & unfortunately had a very disappointing experience.

The service was poorly organized. The staff did not seem well trained & could not clearly explain the menu or pricing. Service was slow throughout the meal. One of our dishes was completely forgotten by the kitchen & only arrived after we reminded them. By that point, we were almost finished eating. No apology or explanation was offered.

The prices were extremely high. Compared with similar hot pot restaurants, the cost was about twice as much, yet the food quality & service did not justify the price. Portions were small & the overall value was poor.

The food itself was average at best. The fish maw chicken soup had a large amount of foam floating on top, making it look more like a pre-made soup base than a freshly prepared broth.

The dining area was also very cramped, with tables packed closely together. What concerned me most was the noodle-pulling performance. During the show, the noodles were repeatedly swung around & did touch the floor, yet they were still placed directly into the hot pot. This raised serious concerns about food hygiene.

Overall, the service, food quality, atmosphere, & value for money all fell well below expectations. For the price charged, I expected a much better experience.

I will not be returning & would not recommend this restaurant.
★☆☆☆☆

?

5.0

It was a great dinner. The server Michael is very kind & has great service above & beyond. Would highly recommend.

Yohan

5.0

Awesome experience! Our server Adam is so kind hearted & wholesome, would recommend going just for him alone.

Frédéric

5.0

Première expérience pour nous. Superbe découverte. Nous n'aurions jamais profiter autant de l'expérience dans notre serveur Steven. Il a pris le temps de très bien nous expliquer le concept/les ingrédients.
Merci beaucoup Steven. Je recommande!!

Paula

5.0

Food & service was amazing. Definitely going with the'all you can eat' option was the right decision. I will recommend it for sure!

Daniel

5.0

Friendly servers & great service overall. As expected from Haidilao, the food was delicious. I made a reservation in advance, & the meat actually felt fresher compared to other locations. Highly recommend.