Fondue Haidilao s impose comme un leader mondial de la fondue sichuanaise, en mettant l accent sur une expérience culinaire interactive à chaque table. Les clients choisissent parmi une vaste sélection de bouillons épicés et savoureux, servant de base pour cuire une grande variété de viandes tranchées finement, de fruits de mer frais et de légumes de saison. La pâte de crevettes maison signature et le bœuf persillé demeurent des composantes essentielles du menu. Les convives utilisent également un bar à sauces complet pour personnaliser les profils de saveurs de leurs ingrédients cuits. L établissement maintient un modèle de service signature caractérisé par une assistance efficace du personnel tout au long du processus. Ce style de repas communal transforme l expérience en une procédure active et rythmée où les ingrédients sont préparés précisément selon les préférences individuelles.
Fondue Haidilao est largement reconnu pour offrir une expérience de fondue chinoise de premier ordre à Montréal, caractérisée par des ingrédients toujours frais, des bouillons savoureux et une atmosphère interactive. De nombreux clients louent la qualité exceptionnelle du service, soulignant que le personnel est attentionné, serviable et qu'il dépasse souvent les attentes pour garantir une visite mémorable, notamment lors d'occasions spéciales comme les anniversaires. Bien que certains convives notent que les prix peuvent être élevés et que les temps d'attente pour les tables ou les commandes puissent parfois être longs aux heures de pointe, la majorité considère que les divertissements uniques, comme la danse des nouilles et l'opéra du Sichuan, ainsi que la propreté des lieux et l'ambiance chaleureuse, justifient pleinement le coût. Dans l'ensemble, ce restaurant est fréquemment recommandé comme une destination incontournable pour ceux qui souhaitent déguster un repas de fondue de qualité dans un cadre festif avec des amis ou en famille.
I visited this hot pot restaurant yesterday & unfortunately had a very disappointing experience.
The service was poorly organized. The staff did not seem well trained & could not clearly explain the menu or pricing. Service was slow throughout the meal. One of our dishes was completely forgotten by the kitchen & only arrived after we reminded them. By that point, we were almost finished eating. No apology or explanation was offered.
The prices were extremely high. Compared with similar hot pot restaurants, the cost was about twice as much, yet the food quality & service did not justify the price. Portions were small & the overall value was poor.
The food itself was average at best. The fish maw chicken soup had a large amount of foam floating on top, making it look more like a pre-made soup base than a freshly prepared broth.
The dining area was also very cramped, with tables packed closely together. What concerned me most was the noodle-pulling performance. During the show, the noodles were repeatedly swung around & did touch the floor, yet they were still placed directly into the hot pot. This raised serious concerns about food hygiene.
Overall, the service, food quality, atmosphere, & value for money all fell well below expectations. For the price charged, I expected a much better experience.
I will not be returning & would not recommend this restaurant.
★☆☆☆☆
I booked a table two days before my birthday & specifically asked for birthday decorations & a little celebration. The restaurant confirmed they would arrange it.
But when I arrived on the day, there was no decoration at all. Later, as it got busier, I ordered noodles & ended up waiting almost 20 minutes. I also had to ask before someone finally came to sing the birthday song.
When I asked for someone to take photos, they rushed through a few quick shots & left. & the promised small gifts? Never received.
Overall, a very underwhelming experience compared to what Haidilao is known for. Hope they improve their follow-through on special requests.
10 mai 2026
sur Google
🍽️
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Absolutely a must-visit. The staff were so kind & helpful, the food was delicious, & the service was really fast. We opted for the all-you-eat special, with some extras like the noodle dance. The kids were amazed. They also gave little Haidilao lego sets to the children; very cool.
This was such a great experience!! The food was nice & fresh the oysters were so yummy! There was a a sauce station with a whole lot of option for toppings. The staff were sooo kind & the there was even a guy who did a noodle dance! In general this place is soo much fun.
The service was alright, maybe it was just an off night. We had a birthday at our table that we told the waiter about but there was no singing or candle on the dessert. The service here compared to the ones in Toronto is a bit lacking. We also had no meat tongs until the dancing noodle guy came & took some to stir the noodles in our broth.
They dance when they make your FRESH noodles, THEY SING HAPPY BIRTHDAY & give you cake... they dressup in beautiful dragon costumes & open until 4 a.m. I MEAN.... what more can you ask for? & the food is DELICIOUS the pork bone broth...YUMMMM highly reccomend. & if you come SIT IN OLIVER'S section!!! Best service 10/10
3rd time back here. High quality food coupled with high quality service from Steven. Not too noisy & nice ambience with little booths to sit in. We were too full to order but the hand pulled noodles are made in front of you like a mini show & the team is really skilled! Free ice cream for dessert! Excellent choice for celebrations.
Favourite hotpot place in town. Good quality meat, good variety of choices (meat, veggies, sauces, etc) it even comes with a show (1 noodle dance, face mask change dance). Our server Steven was attentive, respectful & friendly, making sure our empty trays were taken care of, fat of the broth skimmed & we had enough broth throughout our meal. Can't recommend enough!
