Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
Les avis décrivent Haidilao comme une expérience de fondue hot pot exceptionnelle et animée, avec des ingrédients frais, des bouillons savoureux et une large carte de sauces, dans une ambiance festive où se succèdent des démonstrations de nouilles et des moments d'anniversaire. Le service est constamment salué pour son attention, sa gentillesse et sa volonté d’en faire plus pour les clients, créant une atmosphère accueillante et vivante. Les réservations sont souvent recommandées en raison de l’affluence, et certaines visites signalent des retards ou des places parfois froides lors des heures de pointe, mais beaucoup estiment que le rapport qualité-prix et les portions généreuses justifient le prix, et nombreux disent qu’ils reviendront en famille ou entre amis.
Went on a busy Sunday night for AYCE & had an amazing time. Steven gave the best service we've ever had at this Haidilao location by far out of the many times we've been since their opening & even ended our night with a free hot pot broth gift. Thank you for the amazing service Steven!!
I'm just glad that we finally have Haidilao in Montreal. Haidilao is hotpot chain that is well known for their food quality & top notch service. The broth, the meat cuts, the vegetables & seafood are just so fresh & tasty.
The service at Montreal location is getting better everyday. The food is also very fresh with great variety. Today service & food are just amazing. We were seen & accomodated by great staff, especially shoutout to Jason!
Thank you very much for the amazing services. We'll come back again & many times.
25 avr. 2026
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The service is really good I went for my birthday & Steven the guy in the third floor helped us so much, especially my mom & brother who were there for the first time. Definitely 10 out of 10!
Super amazing food! I loved it so much the flavors were amazing, the onion brothers was fire. Oliver's service was great too. $50 pp & $30 AYCE after 9pm on weekdays.
We had such a good experience. Our server Will take such a good care of us & suggest lots of nice food to order. The broth was delicious & everything we ordered. We will come back soon for sure.
Haven't been back in a while but Haidilao never disappoints! The food quality is always really good & fresh, I highly recommend the Sukiyaki broth :) Our waiter Steven was incredibly nice & attentive too!!
Used to be our favorite spot for vegetarian hotpot, but despite their website boasting them being vegetarian friendly, they've recently made the decision to add chicken powder to every soup base with no substitution possible, meaning its now impossible to eat there as a vegetarian.
When they told us this we went to leave but they insisted we stay & they would find a broth for us. After about 30 minutes of waiting they came out with hot water with seaweed in it, which really did not work at all. It was such an odd & comically bad situation. I really hope they go back to the old tomato & mushroom broths & just keep the chicken powder separate. Literally every other hot pot place has the option to make their broth vegetarian.
2 févr. 2026
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The service was alright, maybe it was just an off night. We had a birthday at our table that we told the waiter about but there was no singing or candle on the dessert. The service here compared to the ones in Toronto is a bit lacking. We also had no meat tongs until the dancing noodle guy came & took some to stir the noodles in our broth.
Update: Charles from Haidilao Montreal reached out & apologized for our experience. I appreciate Haidilao Montreal taking our feedback seriously. I hope future diners experiences will be better than ours!
I hate writing this review but this is by far the worst Haidilao my partner & I have been to. The Markham, DT Toronto, & Scarborough locations are far superior. We both did the 31.99 evening all you can eat. We started eating at 10:08. To start the waiter did not check in on us once the entire meal & we did not get meat tongs until 20 minutes into the meal. Our broths were not refilled the entire meal & we were basically cooking with tomato & mushroom sludge by the end (added photo). Additionally, some of the all you can eat items were not refilled once during the entire meal leaving us missing out on some items.
The worst part is that we still had over 15 minutes left (1 hour & 30 limit; my partner timed it) & he came over & turned off our burner while we were cooking something. Didn't ask if we were done & didn't give us any warning.
We were the only table in his area doing AYCE & we were the only ones ignored. He filled the other tables broth & poured them water.
Beyond the table service the kitchen & hostess were both great. The food came out fast, the food itself was great, & the hostess was really nice when we came into the restaurant.
We won't be returning to the Montreal Haidilao but we will go back to the ones in the GTA.
When we first came here it was our first hotpot experience & we found it interesting but a little rushed, & overwhelming. However after a second visit we expressed this, the care we received from management was truly great, very kind people. They made sure everything was right for us afterwards & let us stay as long as we wanted. The buffet is better bang for the buck but be aware that not all broths & meats from the after 5pm menu are included. Although lamb might not be for us, we found the whole experience quite interesting despite the unfamiliar flavours. The laksa broth we found was of the best. Be warned even the less spicy of the two spicy broths is very spicy & mouth numbing.
9 janv. 2026
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They dance when they make your FRESH noodles, THEY SING HAPPY BIRTHDAY & give you cake... they dressup in beautiful dragon costumes & open until 4 a.m. I MEAN.... what more can you ask for? & the food is DELICIOUS the pork bone broth...YUMMMM highly reccomend. & if you come SIT IN OLIVER'S section!!! Best service 10/10
Visited Fondue Haidilao in Montreal once, & it left a very good impression. The restaurant is bright, clean, & well organized, & the staff were friendly & attentive throughout the meal. The broths were flavourful, the ingredients fresh, & everything came out quickly despite how busy the place was. It has that lively, energetic hot?pot atmosphere that Haidilao is known for, but still feels comfortable & easy to enjoy even on a first visit. Overall, a solid & satisfying experience - I'd happily come back the next time I'm in Montreal.
Amazing atmosphere & service. The broths tasted very good & food selection was great. They are usually very busy so reservations are a must. At 7pm daily there's a short & fun Sichuan opera performance. It's definitely on the pricey side, but overall worth the experience. Great service from Kevin today.
This place is incredible & the food is amazing & the customer service is so great very respectful very kind. The spicy broth was really spicy with the numbing effect!! 🥵Our table host was Stevan he is a very generous person so sweet to talk. Overall experience was excellent!! ♥?♥?
7 déc. 2025
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Favourite hotpot place in town. Good quality meat, good variety of choices (meat, veggies, sauces, etc) it even comes with a show (1 noodle dance, face mask change dance). Our server Steven was attentive, respectful & friendly, making sure our empty trays were taken care of, fat of the broth skimmed & we had enough broth throughout our meal. Can't recommend enough!
2 word review- Boiled beef. Admittedly Interesting first hot pot experience as a birthday event, food merely ok in general. crazy busy for 3:30pm in the afternoon - cramped seating & difficult getting access to condiment'buffet' area. we ended up not receiving the noodles/demo ordered, the shrimp we thought we ordered via the tablet evidently didnt go though, & when checking with the waiter he didn't see it was missing from the table order & so we ended up waiting a long period pointlessly due to the unresolved oversight. Also never got the' happy birthday' presentation they offered, so more pointless waiting. In the end not impressed overall with what it essentially is: boiled food. The broths were merely acceptable/functional apart from decently tasty Tom Yum. This resto format seems to be designed to maximize cost per person while minimizing ingredients. I'd rather have a good Pho Bo if I wanted blanched beef, & if we'd spent the same amount on standard Chinese food we could have got 5-7 gourmet dishes & had leftovers for a few subsequent meals.
We love the Tom yum (please don't take it off the menu!)& oat milk broths, & they often have lunch & late night specials like the all you can eat. The all you can eat options change every so often, allowing you to try different options, & they often have special promos & festivities for different holidays so it's worth going back.
You start to know which waiters you like more across your visits, although all of them are more attentive than most restaurants. Oliver is always warm & friendly; if the order isn't right, he'll make sure to make it right even if it means calling the kitchen & going there himself to get your drink.
Learn their secret codes, it's always fun.
Super clean, great amenities they really set a new standard for restaurant service in Montreal.
We had such an amazing experience here! We had the'plonger jusqu'au fond' combo which includes a broth & sauces pp & really got a bang for our buck. They even offered us ice cream at the end! The service was phenomenal from the front desk to our server Will, who was very attentive & patient with our questions. Looking forward to coming back!
went there last night with my friends & this was the most fun ive ever had eating, ever! i already cant wait to go again. the broths were delicious, the meat was flavorful & the fish was so tender it melted in my mouth. they have so many great options for protein & veggies & noodles, we had a hard time choosing. we ate so much food & thought we were gonna pay a fortune but when split amongst 4 people, it was less than 50$! & our server Steven was so fun & welcoming & kind, he made sure our experience was no short of amazing! I LOVE THIS PLACE SO MUCH!!!!!!!
