Fondue Haidilao

Yueying

4.0

Had a great experience at Haidilao! The food was good, but Lo's service really stood out. He was super friendly, attentive, & made sure we had everything we needed. He really made our dinner more enjoyable. Thanks, Lo!

Yang

5.0

I LOVE LO! LO IS THE BEST!

Jennifer

4.0

We had a private room & Steven was our waiter he was AMAZING!!! He brought everything we needed & MORE. He noticed that i was struggling & provided a solution without me asking. He made the experience very enjoyable & amusing! (He did not ask me to write this, i insisted on writing this review)

ZARTS

5.0

Carine is literally the nicest person ever!! I've been here multiple times & she's awesome everytime! The food is good it has many options so you can order what you like I keep bringing all my friends haha I'm so glad they opened a branch in Montreal!! Love yall 🩷🩷

Yuntong

5.0

Had a great experience at Haidilao Montreal! The restaurant was clean & comfortable, the food was fresh, & everything came out quickly.

A special thanks to our server, Amy. She was very friendly, attentive, & helpful throughout the whole meal. She checked in on us at the right times, helped clear the table, & made sure we had everything we needed without being intrusive. Her service made the whole dining experience even better.

Really enjoyed our visit & would definitely come back. Thank you, Amy, for the excellent service!

Myriam

5.0

Super service de Jessy & Jason
Nous avons été servis comme des reines

Anayka

5.0

Our waiter Steven was fantastic ! It has been a while since I got such a wonderful service in Montreal. Thank you so much & the food was amazing !!

Vharyne

1.0

We went on a Tuesday night & unfortunately, our experience was very disappointing.
The meat was very poor quality, & some of the cuts were simply inedible. The restaurant advertises an'all-you-can-eat' formula, but only 3-4 choices of meat seem to be included, while the other options come at an additional cost. To me, this is not really what you expect when you see'all-you-can-eat.'

The vegetable bar was also very limited, with only a few choices available. As for the ramen, we had to ask three times before getting some, & we waited approximately 30 minutes before it was finally refilled.

The most disappointing part is that we paid $211 for our meal (2 adults & 2 children), including the tip, & despite spending that much, we didn't even leave feeling full. For a restaurant advertising an'all-you-can-eat' experience, we found this extremely disappointing. The value for the price is simply not there.

If you want to have a real hot pot experience, go to Fondue Pékin on the South Shore. 🍲

The only major positive point of our evening was our server. She was very kind, attentive, & always available to help us. She really did her best despite the issues we encountered.

I honestly have to wonder whether some of the positive Google reviews were paid for, because our experience was completely different from what those reviews describe

Unfortunately, this was our first time there & definitely our last.

We are very disappointed with our experience.

Evangeline

5.0

La nourriture est arrivé rapidement, le staff était incroyable, on a eu un tour guide de la cuisine, un gift bag, la salle de bain était propre avec plein de toileteries. Je vais revenir c'est sur, super belle expérience!!

Delphine

5.0

Incredible experience. Staff is super nice