The Keg Steakhouse + Bar opened the doors of its first restaurant in 1971 in Vancouver. Since then, The Keg has expanded across Canada and the US to include over 100 locations. Although its name and décor have changed over time, the dining experience has always stayed consistent. The Keg’s focus has been, and continues to be, on providing exceptional service and quality food in a comfortable atmosphere for its guests. Quality, comfort and value are three key ingredients that make The Keg experience unlike any other. When it comes to steak, The Keg serves only the finest cuts, aged for tenderness and seasoned with a unique blend. Classic cocktails, delicious appetizers, succulent seafood, and an outstanding wine list round out its classic menu. The Keg’s friendly and knowledgeable staff creates an atmosphere that encourages guests to enjoy, relax and be themselves. Whether you’re getting together with friends or celebrating with family, you’ll always be welcomed with a smile.
Reviewers describe The Keg Steakhouse + Bar as a place with consistently high quality steak and generally excellent service, with many praising the meats, especially rib and New York strip, and noting attentive, professional staff who accommodate celebrations, allergies, and special requests. The atmosphere is warm and upscale, capable of feeling intimate or festive depending on the room, with some locations offering a pleasant terrace while others can feel loud or dimly lit, and many diners highlight friendly, helpful servers and a sense of hospitality that elevates the experience. At the same time, feedback points to price and value concerns, occasional smaller portions, and worse, inconsistent steak doneness with some meals arriving under or overcooked despite requests, leading to replacements or adjustments. Seating and reservation hiccups have occurred, especially during busy times, and hygiene concerns were raised about fixtures at a Laval location. Overall, The Keg delivers strong, memorable meals for most guests, with service often described as exceptional and many experiences described as worth returning for, while a minority note that consistency and value can vary by location and day.
I visited The Keg in Laval on January 9, 2026, with a family table of five to celebrate a very special occasion: a joint birthday for both my father & grandfather. This was my first time dining at The Keg, & it absolutely did not disappoint.
We ordered the 14 oz Prime Rib & three of the 18 oz New York Striploins + black pepper chicken. The food was to die for, the spices were spot on, & everything was cooked to a perfect medium-rare.
However, the highlight of the evening was undoubtedly the service. It has been a long time since we've experienced hospitality like this. We were served by Jean Michelle, who was an absolute professional. He was kind, articulate, smiling, & offered excellent menu suggestions. He was also wonderful with the kids at the table, which made the evening so much more relaxing.
His attention to detail was unmatched; our water glasses were never empty, & he picked up on the fact that we were celebrating birthdays without us having to make a big deal of it. He surprised us by bringing out a cake, which was such a thoughtful touch.
If you are going to the Keg in Laval, I highly suggest asking for Jean Michelle. He levels up the dining experience completely. Thank you for a wonderful night!
For a fancy & expensive restaurant, the service should be memorable. However it was not great. The server wasn't that friendly nor smiling (although he has no choice) & was shouting. At the other tables I don't hear him that loud when taking orders. Your server should learn how to properly handle & speak nicely when trying to explain to us that outside foods was not allowed (for allergy reasons). Not like making us seem that we were not welcome all together. Bad experience overall for a birthday event. A revised in training is appropriate. Try to avoid this server (David) to not ruin a good meal.
The Keg is always top notch, you pay a premium price but it is always fantastic!! My favorite location is Place Ville Marie but this is by far the next best location.
Excellent choice for the first date, friendly staff, our server was Excellent, the Steaks were cooked to perfection, My date was very impressed with The Keg.
Jan 1, 2026
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The manager is incompetent
The manager was not helpful at all with an issue i had after purchasing some gift cards.
It could've been an easy fix but I guess not
She couldve easily kept the client happy but chose not to
Awful. Save your time & money. We came here on a Monday night at 5:30. The restaurant & bar were busy. We sat at the bar (the only quickly available space.). The server/bartender took upwards of five minutes to even acknowledge us even though we were a foot or less away & quite obvious. Taking the order was tedious & within ten minutes still didn't even have beverages. The staff were casual & nonchalant even though it was clearly busy. There are a dozen restaurants near by. Very unacceptable. We walked out before getting drinks nearly twenty minutes after we sat down. A complete waste of time. We went down the street & had a fantastic $300 dinner.
Très bon service & la nourriture y est excellente. Cependant, il y a quelque chose d'inacceptable concernant l'hygiène. C'est au niveau des luminaires qui surplombent le bar. Lorsque nous allons au deuxième étage pour se rendre aux salles de bain, nous pouvons y voir une accumulation de poussière qui date de très longtemps.
Même après en avoir fait mention à chaque visite au gérant, nous avons comme réponse que c'est Toronto qui décide & que la compagnie mandatée pour le faire n'est pas fiable. Désolée, mais dans un cas comme celui-ci, il s'agit d'hygiène & c'est tout-à-fait INADMISSIBLE! Dommage, car ces gigantesques luminaires sont aussi la pièce maîtresse de l'endroit.
Un restaurant qui se respecte & qui prétend respecter sa clientèle devrait porter une attention particulière à la propreté. C'est une question de salubrité. Si ce qui est visible est dans ce pitoyable état, qu'en est-il de la cuisine?
Première visite très déçue Calamar pale & pâteux Cote de
boeuf qui avait l'air de faux filet , tiraille etc. même le capuccino n'avait pas de mousse . Plus jamais
Un grand bravo à la succursale de Laval ! Nous avons choisi cet endroit pour célébrer notre anniversaire & nous tenons à souligner que le personnel était absolument formidable. Au-delà d'un service chaleureux & attentionné, leurs recommandations étaient excellentes. C'est un vrai plaisir de retrouver un tel niveau de gentillesse & de professionnalisme dans la région !
