Reviews of La Cour des Palmiers describe an elegant, chic setting with a refined atmosphere and a memorable piano ambience that enhances afternoon or high tea; the tea and pastries are frequently praised, and cocktails are a highlight for many guests thanks to flavor and presentation, while food quality of savory items is often described as decent but not exceptional and prices are considered steep. Service is a major variable, ranging from attentive and friendly to slow and inconsistent, with delays in greeting, water, taking orders, tea delivery, or the bill that can sour the experience even when other aspects shine. Space can feel intimate or tight, seating arrangements sometimes noted as compact, though decor is repeatedly cited as beautiful and the overall vibe as special for celebrations. Overall, the venue draws visitors for ambiance and tea rituals, with many planning returns, while some visits emphasize value and pacing as areas for improvement.
Absolutely loved it! Great service with food to pair. Surprisingly, small bites do fill you up! Enthusiastic servers definitely uped the quality of the service & occasion.
We went for afternoon tea today. Food was great, tea was good & decor & ambiance were amazing. The only disappointing part was the service... it took a while before they came & took our order. Then they waited until we were done sandwiches to bring the tea which I've never seen before. I went to afternoon teas all over Canada & Europe & I've never seen this before. Tea should be served even before the food. They offered a refill of hot water after we had finished all the food & were ready to pay.... Service was slow, I had to ask for them to bring out the tea & it took a while before they came to process our payment. Overall what they offer is great for the price point but they need to work on the service part.
Afternoon tea service: Excellent service, attentive & helpful. Nice decor. Scones were very scrumptious. Desserts were delicious especially the creative chocolate one. Finger sandwiches were a bit hit or miss though. The shrimp one was too heavy on the dill for example. Presentation was perfect overall.
J'ai fait l'expérience du « Afternoon Tea » avec une amie. L'endroit est magnifique & & le service était fort bien. Nous savions que le service de thé était cher (68$ taxes incluses) pour une personne & nous y allions en connaissance de cause. Les sandwichs salés étaient forts ordinaires & secs pour ceux qui n'étaient pas sur pains briochés. Portions très petites. Les scones étaient cependant délicieux. Nous ne pouvions gouter qu'une seule sorte de thé & on ne nous a offert de refill d'eau chaude qu'à la fin de de notre dégustation.
J'y suis allée pour un tea Time & l'expérience était vraiment sympathique. Niveau nourriture tout était très bon surtout tout ce qui était salé & les scones, le seul bemol c'est les portions qui sont un peu juste pour deux personnes mais c'est plutôt gastronomique donc on s'y attend. J'ai pu avoir un café à la place du café & il était incroyablement bon ! Niveau service c'était vraiment très bien, très rapide & le personnel très gentil. Le cadre est joli surtout pendant les fêtes & l'ambiance est très agréable. Le prix est très correct pour l'expérience vécue.
Went to for the "tea experience" but can't say it was an "experience." Sandwiches were dry, & only scones were fresh & warm. Noisy & big "deal" with how long the tea should sit before serving but nowhere to place your tea bag when it got dark as coffee 😟. For 3ppl & 250$ later, I think we should have spent it better elsewhere!
L'endroit est magnifique & l'ambiance est une excellente combinaison de luxe & de calme. Le personnel est au petit soin. L'heure du thé est un excellent moment pour se familiariser avec l'endroit.
Feb 12, 2024
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Absolutely delightful. We went for. New Year's Eve afternoon tea. The staff, food & experience will stay with me for a long time. We had champagne, tea sandwiches, scrumptious pastries, & very nice tea. The decorations at the Ritz were incredible. It was very special indeed.
The Palm Court lives up to its name in service & quality. The teatime service was memorable & the food, despite the higher price tag, was of good quality. Dont expect to be blown away by the food, but expect a very nice experience
Afternoon Tea First off, the waiting staff was courteous. Service was really flawless & I felt very cared for. The greeting was a bit awkward as it was hard to signal someone that I was waiting to be greeted by a host/hostess. Everything was quite delicious. We chose the Jasmin Mimosa, which was a treat. The sandwiches were delicious. Apart for one of them (the one that was not cucumber or cajun chicken). It was oddly dry in texture. The desserts were refined & quite generous in flavor. We left quite stuffed. It might seem a bit steep in price for tea time, but the whole experience was a delight, especially if you are offering yourself an experience for a special occasion. The only downfall for me was the cold/white light leaking through the top floor where a stand was installed. It clashed with the warm lights inside the Palm Court. Again a big thanks for Myriam & Jeffrey (I hope the spelling is accurate, it was a quick glance at their name tags.
