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Amenities, services & more
Reviews for La Cour des Palmiers
| Food | |
| Service |
Reviews often mention
Display Alltea(64) ritz(12) court(11) scones(10) sandwiches(10) cocktail(9) attentive(9) decor(8) dessert(7) carlton(6) drink(6) bouchee(5)
Deeply disappointing. Service was really bad (except for the manager who was very friendly). So slow that the table besides us decided to leave because they never came to take order or offer drinks after 15mins. We got water also about 15mins after arriving.
Slow service would have been forgiven if food would have been good, but alas… nothing to write home about. The only nice thing were the mocktails my daughter ordered (which arrived about 30mins into seating).
We ordered the cauliflower salad (it was not bad) & the salmon with risotto, which was so ordinary it did not account for the price tag.
Second time we go for Christmas Eve. Last year service was good & food was not bad. Decided to go there again because the Christmas decor is stunning, & that did not disappoint.
Sadly we wanted to make this a yearly tradition, but will not be returning.
The Palm Court Lounge at The Ritz-Carlton Montreal, in partnership with Moët & Chandon, is pure elegance. The cocktails are as stunning as they are delicious-crafted with precision & beautifully presented. The staff is incredibly friendly, attentive, & knowledgeable, making every visit a seamless & luxurious experience. A must-visit for those who appreciate fine drinks & impeccable service!
Dropped by palm court for some drinks after desserts at maison boulud on a Saturday evening. The drinks & the service here were awesome. Their martinis were great. Think I'm into martinis now. Was definitely on the tipsy side by the time we were leaving. The bar will most likely have whatever cocktail you're thinking of. Pretty vibe. Good spot for a date or a good talk while sipping on cocktails.
First of all, this place is dazzling & so fancy! I went there with 3 friends for a bachelorette party & mentioned it in the réservation. Even if there was a small incident that resulted in our table being forgotten, as soon as the waiters realized that we had been waiting for 30 minutes without someone coming over to offer us tea, they apologized & offered each one of us a free drink (value of 18$) & we received a great service thereafter. The snacks are varied, & our friend got a gluten-free version of what we were served (which is available when you mention it in the reservation or by writing directly to the company). There was a wide option of tea, enough for about 5 cups of tea (but with the possibility of asking for more hot water), so we had quite enough to taste each other's chosen tea flavors. There was a also nice gesture for my soon-to-be-wedded friend: they brought her her own plate of food, adorned by a small chocolate with some words written on it for the occasion. During the tea party, one of the staff offered to take a picture for us when she saw us trying to take some, & another staff happily took pictures after we were done when we asked to have them taken somewhere specific. We were then offered to take some more in the small garden, which was breathtakingly beautiful. To get there, we passed by a big reception room that is often used for weddings & we were just so amazed by everything. It was a great experience overall & I would gladly go there again in the future!
Lovely place to stop in for a cocktail. I ended up also ordering food & the Crab Caesar was such a unique dish I've never had before. Staff was friendly, service was fast & the quality of the drinks were amazing.
Amazing drinks & service - snacks just magically appeared in front of me. This place is heaven on earth
The idea was to sit down & enjoy a beverage & some small bites prior to checkout & departure. What we got was a dismissive waiter who took way too long to take an order. Order comes out food first? & only half the food? Then drinks. Hm. Then, while we are anxiously waiting on pizza, it finally comes & it is slop. The crust looks like pasty, & there is a pool of hot liquid in the middle. I took an edge to see, & yup, it just fell apart with goop sliding off. HONESTLY! Disgusting effort by staff & chef. Drinks were fine. Wouldn't go back if they begged me.
