Jack Astor's est décrit comme un endroit vivant et convivial pour les familles, avec des portions généreuses, une ambiance pub détendue et un menu qui mélange plats réconfortants et options internationales. Les clients louent un service amical et attentionné et une atmosphère accueillante, avec de nombreuses personnes signalant un service rapide sur certaines visites et un rythme plus lent sur d'autres. La carte des boissons est populaire avec un large choix de bières et d'options sans alcool, et des plats comme nachos, ailes et burgers sont souvent cités parmi les favoris. Le lieu est perçu comme propre et élégant, parfois bondé, et quelques commentaires mentionnent des éléments de décoration datés ou des articles du menu, ainsi que des erreurs de commande ou des préoccupations concernant les prix. Dans l'ensemble, l'expérience est perçue comme agréable et fiable, avec des soirées trivia et des matchs diffusés attirant les groupes et les familles, bien que le bruit puisse être élevé et des ratés de service puissent survenir.
We thoroughly enjoyed the pleasant time we spent out there. The food options were genuinely good, & the individuals present were so sweet. The personnel were remarkably welcoming to everyone. On the whole, it was a wonderful event that offered solid benchmarks at modest rates.
27 mai 2026
sur Google
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Used to come here from time to time but it's been awhile since I have. Prices are not proportionate to the serving size. Used to do family gatherings there but not anymore. Staff are good. Just wish you get better value for what you pay for (e.g. chicken tenders).
Very disappointing experience with our server, Gaby. We didn't even get offered water, & there was barely any interaction throughout the meal. After the food was brought out, nobody came back to check if everything was okay. The only time Gaby came back to our table was after we were already done eating to ask if we needed anything else.
The food tasted decent, but my pasta was lukewarm while my husband's meal came out hot, which honestly made me jealous. The chicken in my pasta also had burnt edges, & despite paying extra for bacon & mushrooms, there was barely any bacon included.
The service seemed heavily focused on the other side of the restaurant, even though the hockey game hadn't even started yet. My drink was also mostly ice, which felt like a waste of money.
What disappointed me the most was at the end of the meal. I still had leftovers, & instead of asking if I wanted a takeout container like most servers usually do, Gaby cleared my plate & stacked another person's dirty plate on top of mine, making it obvious I couldn't bring it home anymore. She did offer to replace it afterward without charging me, which I appreciated, because honestly if she hadn't offered that, I probably wouldn't have left a tip.
Definitely hesitant to come back after this experience.
Amazing experience at Jack Astor's! The food was delicious, everything tasted fresh & full of flavor. The service was exceptional super friendly, attentive, & fast. Definitely one of those places where you enjoy both the food & the atmosphere. Highly recommended!
Dylan was the BEEZ KNEEZ!! I couldn't ask for better service when I showed up mid game & peak service!! A real 10 / 10 experience & thats says alot since I've been coming to this place for over 10 years!! Thank you!
We had a great experience at Jack Astor's Bar & Grill. Mikhail was very friendly, attentive, & provided excellent service throughout our visit. Thank you for the great hospitality!
Jack Asters used to be 5 stars but unfortunately they took away the beer & cheddar soup, this was a staple! It was one of the best soups & we would order Jack Asters specifically for the soup. Please bring it back! 🙏🏻
If you're looking for a festive (they had Christmas lights lit) environment,to have quick draft or pint...then this place is for you 😁. I was there to have supper with friends. They chose this place, I personally prefer a more upscale establishment. If you like burgers & fries.. nachos.. chicken wings,then you'll love this place. Our serving girl was young & polite, but failed bring napkins or cutlery before our entree arrived.😞 .lastly they didn't have Modelo or Heineken, which I feel, for a pub/restaurant is a major fail.
I was disappointed with my recent visit. The salad I was served was not fresh, parts of it were already turning brown. On top of that, the plate it was served in did not appear clean; it had greasy marks with visible residue & marks. This raised concerns for me about overall cleanliness & food quality. I hope more attention is given to both freshness & proper dishwashing.
On a positive note, the servers were very professional, kind, & attentive to specific requests. Because of their service, I'm giving 3 stars. However, the issues with cleanliness & food freshness need serious attention from management.
