Jack Astor's propose une expérience de restauration dynamique axée sur des plats réconfortants d'inspiration américaine et des classiques indémodables. Le menu met en avant une vaste sélection de hamburgers gourmets, de steaks généreux et des doigts de poulet emblématiques de l'enseigne, enrobés de sauces maison uniques. La clientèle profite d'une ambiance sociale définie par des plans d'étage ouverts, des touches de design industriel et de nombreux écrans diffusant des événements sportifs. Le bar propose une variété de bières pression artisanales et commerciales ainsi que des cocktails créatifs conçus pour favoriser les interactions. La cuisine privilégie des portions copieuses, intégrant des ingrédients frais dans des recettes signature telles que les nachos garnis, les salades croquantes et les frites assaisonnées. Une exécution cohérente des plats garantit la disponibilité constante des favoris pour une clientèle en quête de saveurs franches et fiables.
Jack Astor's est largement apprécié pour son atmosphère amusante et festive ainsi que pour son service toujours amical et attentionné, ce qui en fait un choix populaire pour les familles comme pour les groupes. De nombreux clients louent la diversité du menu, soulignant des favoris tels que les burgers, les filets de poulet et les divers bols, tout en notant la touche unique des nappes qui permettent de dessiner. Bien que certains visiteurs aient exprimé leur déception concernant les changements de menu, la taille des portions ou des incohérences occasionnelles, la majorité des clients ont vécu des expériences mémorables grâce à un personnel professionnel et sympathique qui se surpasse pour répondre aux besoins diététiques et aux occasions spéciales. L'énergie vibrante, particulièrement lors des soirs de match et des événements thématiques, combinée à une excellente sélection de boissons, assure que de nombreux clients ont hâte de revenir.
I wanted to update my original review because I think it's equally important to acknowledge when a business takes responsibility & makes a genuine effort to address a disappointing experience.
After posting my review, management reached out to me directly, apologized for what happened, & acknowledged that the situation should have been handled differently. I was also assured that the concerns would be followed up with internally so that similar situations are handled more appropriately in the future.
What I appreciated most was that my concerns were taken seriously without excuses or defensiveness. The response was professional, respectful, & showed a genuine interest in restoring my confidence in the restaurant.
My original concerns were still valid. However, I also believe that how a business responds after something goes wrong says a lot about them.
I appreciate the follow-up & the effort made to address the situation. Because of how professionally everything was handled afterward, I would be willing to give Jack Astor's Dorval another chance in the future.
We had a fantastic experience at Jack Astor's! From the moment we arrived, the service was friendly, attentive, & genuinely welcoming. The food was excellent-fresh, delicious, & served exactly as ordered. Every dish was flavorful, & everything came out hot & in a timely manner.
A special shout-out to **Enrico**, who made our visit even better. He was personable, professional, & went above & beyond to make sure we had everything we needed. It's rare to come across service that makes you feel so well looked after, & Enrico absolutely did that.
Great food, outstanding service, & a wonderful overall experience. We'll definitely be back. Highly recommend!
Ate at Jack Astors recently for a birthday. Had been a while since I ate there. I found the menu to be very basic & paired down from previous visits. Very disappointed to see the fajitas were removed. I ordered the crispy chicken sandwich with fries. The chicken was delicious but the fries were very ordinary & too salty. The cheeseburger was delicious. The Hunter Chicken was a very generous portion. Be aware though, the sauce is spicy. The service was efficient & friendly. Although the server forgot to ask us if we wanted a dessert & jumped straight to bill.
23 juil. 2026
sur Google
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Jack Astor's idées too be a great place to go for a drink & food. Is been a while since I went & I can say that the menu is fairly consistent but the restaurant itself was rebranded even though it retains roughly the same atmosphere as it feed before. The only reason this location did not score higher is because of the rude reception we received by what I can only assume was the assistant manager. I had tried to make a reservation for one of the playoff games & was told that they were not taking reservation & when we showed up early to get a table she rudely said that we needed a reservation. Somehow,'miraculously', there was an open table...
Amazing experience at Jack Astor's! The food was delicious, everything tasted fresh & full of flavor. The service was exceptional super friendly, attentive, & fast. Definitely one of those places where you enjoy both the food & the atmosphere. Highly recommended!
We had a great experience at Jack Astor's Bar & Grill. Mikhail was very friendly, attentive, & provided excellent service throughout our visit. Thank you for the great hospitality!
We were not supposed to go to jack astor's, but we ended up making the right choice! Thaïla was our server & she was very welcoming & sociable! She suggested the smoky bbq burger & it was amazing, great service overall
I had a great experience at Jack Astor's. There's many different food options & it's a fun atmosphere. The standout is definitely the service!! Thank you Thaïla for the great vibes all night!
