Jack Astor's est décrit comme un endroit vivant et convivial pour les familles, avec des portions généreuses, une ambiance pub détendue et un menu qui mélange plats réconfortants et options internationales. Les clients louent un service amical et attentionné et une atmosphère accueillante, avec de nombreuses personnes signalant un service rapide sur certaines visites et un rythme plus lent sur d'autres. La carte des boissons est populaire avec un large choix de bières et d'options sans alcool, et des plats comme nachos, ailes et burgers sont souvent cités parmi les favoris. Le lieu est perçu comme propre et élégant, parfois bondé, et quelques commentaires mentionnent des éléments de décoration datés ou des articles du menu, ainsi que des erreurs de commande ou des préoccupations concernant les prix. Dans l'ensemble, l'expérience est perçue comme agréable et fiable, avec des soirées trivia et des matchs diffusés attirant les groupes et les familles, bien que le bruit puisse être élevé et des ratés de service puissent survenir.
Used to come here from time to time but it's been awhile since I have. Prices are not proportionate to the serving size. Used to do family gatherings there but not anymore. Staff are good. Just wish you get better value for what you pay for (e.g. chicken tenders).
26 mai 2026
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Very disappointing experience with our server, Gaby. We didn't even get offered water, & there was barely any interaction throughout the meal. After the food was brought out, nobody came back to check if everything was okay. The only time Gaby came back to our table was after we were already done eating to ask if we needed anything else.
The food tasted decent, but my pasta was lukewarm while my husband's meal came out hot, which honestly made me jealous. The chicken in my pasta also had burnt edges, & despite paying extra for bacon & mushrooms, there was barely any bacon included.
The service seemed heavily focused on the other side of the restaurant, even though the hockey game hadn't even started yet. My drink was also mostly ice, which felt like a waste of money.
What disappointed me the most was at the end of the meal. I still had leftovers, & instead of asking if I wanted a takeout container like most servers usually do, Gaby cleared my plate & stacked another person's dirty plate on top of mine, making it obvious I couldn't bring it home anymore. She did offer to replace it afterward without charging me, which I appreciated, because honestly if she hadn't offered that, I probably wouldn't have left a tip.
Definitely hesitant to come back after this experience.
If you're looking for a festive (they had Christmas lights lit) environment,to have quick draft or pint...then this place is for you 😁. I was there to have supper with friends. They chose this place, I personally prefer a more upscale establishment. If you like burgers & fries.. nachos.. chicken wings,then you'll love this place. Our serving girl was young & polite, but failed bring napkins or cutlery before our entree arrived.😞 .lastly they didn't have Modelo or Heineken, which I feel, for a pub/restaurant is a major fail.
Was there for Super Bowl with friends had nachos , beer, chicken wings.
Outdated menu , outdated decor, outdated pos system needs renovations
Place was not very busy. Not the way I remember it over the past 20 years
Glory days are over
Waiter worked hard to serve us but got screwd by pos system. Added 18% tip but realized only 9% was added after reviewing bill at home
My friends also told me that errors were on tipping
Never a bad experience at jack astors .. I had the goat cheese chicken wrap with sweet potato fries .. my mom had naked chicken tenders they were light & juicy tender ! My dad had the bruschetta appetizer so delicious .. Nikki was friendly & did a wonderful jo
29 janv. 2026
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Service was absolutely awful. Not a difficult order. It was simply chicken fingers & the wait ridiculous. It was a quiet night a lot of wait staff just getting things done. When we pointed out we still hadn't received our chicken fingers waitress said haven't you received them. When we said no, keep in mind she hadn't checked on us at any point, she blamed the kitchen. After we received them finally she never once checked on us until I asked for the bill.
Food was amazing aside from some minor complaints. We had Pad Thai, the buffalo blue crispy chicken sandwhich, & the smoke n BBQ sandwich. Nachos were good but way too salty. Smoke n BBQ sandwich tasted uniformly the same, like sauce & beef. Alright but would have preferred a slightly less melted palette. The shark attach soda drink was deliciously cute!
Being going to this place since I was little, really good burgers & chicken tenders, I feel like the fajitas got a little worse in quality, Elvis table is also a cool feature.
14 janv. 2026
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Amazing restaurant! Great prices, generous portions, & truly delicious food. I had The eggnog Christmas drink, the coconut chicken curry now & a Christmas caramel dessert. The décor is impeccable. Ante was exceptionally attentive, & the manager was just as welcoming. I'll definitely be coming back. Thanks a lot!
The Hunter chicken is sooo good!! :) the servers are the best! :) I like this place because it's not so rowdy but you still get that bar & grill vibe :)
We've been coming to Jacks for years. Their chicken is awesome, the atmosphere is great & the service is always so kind. Last Sunday we were served by Phil, who offered good advice & overall had a great attitude. Thanks!
Hunter's chicken plate was delicious except for the sauce that was a too salty & my waiter Phil provided an amazing service! 9 out of ten, would come again!
17 nov. 2025
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Thank you for your attentive service in the bar on Trivia Night, Abi. I have enjoyed coming to the Dorval Jack Astor's for over a decade now. We can always count on positive vibes & an entertaining gathering, whether for staff meetings for example, or family outings. Birthday parties have been a big blast, especially in the Elvis corner booth. My favourite item on the menu is still the Thai coconut curry chicken bowl.
Nachos great but Breaded chicken tasted like nothing, sauces over-diluted, & tasted bad. Waiter by name Phil got so pissed off after receiving tips less than 20% & immediately stopped service & left while growling audibly.
