Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
Les avis décrivent Haidilao comme une expérience de fondue hot pot exceptionnelle et animée, avec des ingrédients frais, des bouillons savoureux et une large carte de sauces, dans une ambiance festive où se succèdent des démonstrations de nouilles et des moments d'anniversaire. Le service est constamment salué pour son attention, sa gentillesse et sa volonté d’en faire plus pour les clients, créant une atmosphère accueillante et vivante. Les réservations sont souvent recommandées en raison de l’affluence, et certaines visites signalent des retards ou des places parfois froides lors des heures de pointe, mais beaucoup estiment que le rapport qualité-prix et les portions généreuses justifient le prix, et nombreux disent qu’ils reviendront en famille ou entre amis.
It is quite impressive for their passionate service from the very first reception to the end doggy bag packing. Good quality meat & fresh seafood plus variety of tasty hot pot soup base. There is a great "noodle stretching show" coming with the dish order "stretching noodle". Highly recommended for this dish. It is very enjoyable so dont miss or skip it. Left a GOOD tip & will be back again!
We love the franchise from Asia, so we decided to give it a chance here. We highly recommend reserving your table in advance since the wait time can be 1-2 hours, which is normal & similar to Asia. The service is good, with very professional & fast staff. While the food is on the expensive side, we understand it can't be compared to Asia, but the portion sizes were a bit small for the price point. The quality of the food is good, but it seems to be frozen rather than fresh. It's important to note that this is not an all-you-can-eat hot pot, so you have to order the broth & your dishes separately, & they also charge for the sauce station. Despite this, the noodles dance was a fun experience.
10 mai 2024
sur Google
🍽️
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Je tiens à dire que je n'ai jamais fais d'avis google mais la wow. Juste, wow. J'étais choquer & agréablement surprise toute la soirée. Notre serveuse, Chloe, était tout simplement la meilleure serveuse que j'ai eu de ma vie, j'ai jamais eu un service aussi parfait! Elle était gentille, 200% à l'écoute & en plus elle était drôle! Elle mérite grandement une augmentation & une promotion! Si j'en avait eu les moyens, je lui aurait donner un meilleur pourboire!! Nous avons pris le HotPot a 4 bouillons & la nourriture était génial & délicieuse! Je recommande à 100% ce restaurant, il en vaut la peine.
Super ! Nous avons moi & mes cousines très bien mangées l'ambiance était très sympa, le service excellent belle recommandation. Le serveur Gao est très serviable & chaleureux, je recommande vivement !
I went to Haidilao for me & my girlfriend birthday, we were a group of 8. I enjoy eating hot pot but im not necessarily the biggest fan either. I went there with the expectation to have a decent souper with friends but it well exceed it. The food itself was good but what differentiate it to other restaurant is the service. The chef that makes the hand pulled noodle does a very good job to entertain the table while also making the noodles. The waitress was very nice & helpful. Would highly recommend going just for the amazing service but also dont forget to say the secret phrase.
The food is absolutely delicious, their meat has been marinated before serving. So good, best hotpot in town. By the way, our server Jen is so nice, she keeps removing our empty plants, helps us to order, answering our questions. She is so lovely! Highly recommend this place.
6 avr. 2024
sur Google
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Super expérience à ce restaurant. La nourriture y est délicieuse, le service est incroyable. Ça faisait longtemps que je n'avais pas vue de l'aussi bon service. Sur place on se sens presque ailleurs, la thématique, l'activité qu'il y a sur place, on ne se croirait pas à Montréal. Je recommande fortement ce restaurant. Je n'irais peut être pas pour un souper romantique, car l'ambiance ne s'y prête pas, mais pour le reste, j'y retournerai certainement sans hésiter.
Haidilao is the best Chinese restaurant & Fondue in town. It lifts the Chinese foods & services standard in Montreal. I have been to Haidilao in China, which is a very popular chain fondue there. I am very happy that Haidilao brings their authentic tastes here, the foods are very fresh, services are amazing, bathroom is clean, even provides Listerine, toothpick & etc. The notable waitress DADA is amazing, she knows the menu well, she suggests us to try the broth & meats out of our routine, & explains exactly timing to be cooked. We followed her advices, the results are out of expectation. She made our first experience so memorable. DADA is also very energetic, not only a good waitress, she is also a good singer for the birthday songs, her energy engages people singing with her that creates happy atmosphere for the restaurant. According to DADA, she is a big fan of Haidilao while she lived in China, I highly recommend to request for her services if you would like to have exceptional experience in Haidilao. She will take care of you for no doubt.
I went recently with a group of friends (we were 6) & the service was beyond amazing! Jenny took care of our table & my entire group agreed that Haidilao lives up to the "best service & experience" offered. Jenny made the night extra memorable & we couldn't have happier with the whole night. She was very sweet, gave good food recommendations, & made sure we all knew how the system works since it was all our first time there. Truly the best service I've had, ever! Food was great & appreciated the birthday song & noodle dance :)) Will 100% be back & recommend +++
Wonderful food & fantastic atmosphere！All the people working here will greet you with a smile! Appreciate DADA's service! she is the sweeeeetest! !She recommended ordering half portions since we initially ordered toooo much😆 I have never encountered a restaurant where you can order half portions of a dish, which is a fantastic concept. We tried various dishes, & we hardly ever waste food！！Awesome experience🌟
