Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
Fondue Haidilao propose une experience hot pot vivante et conviviale avec des bouillons riches et variés, des ingrédients frais et un large choix de sauces qui permettent des combinaisons personnalisées; la viande et les fruits de mer sont souvent loués pour leur qualité, et les nouilles faites maison apportent un vrai spectacle; l'ambiance est dynamique et interactive, avec des démonstrations de nouilles et des chansons d'anniversaire qui font partie intégrante de l'expérience; le service est généralement décrit comme attentif et chaleureux, capable de guider les choix et d'accompagner pendant les heures de grande affluence; la clientèle apprécie la polyvalence pour des sorties en famille ou entre amis et la possibilité de prolonger l'expérience grâce au buffet de sauces et à des options de bouillon à emporter; des remarques mentionnent parfois des prix élevés et une ambiance très chargée ou bruyante, mais l'expérience reste globalement perçue comme unique, festive et de haute qualité, incitant à revenir régulièrement.
I came here for my friend's birthday because I was told it was a great place to celebrate birthdays. I was not disappointed. The staff was very friendly & helpful, especially Michelle. To start, we had to choose the broth for our hotpot. I liked the fact that there were many options for vegetarians, for people who don't eat spicy or for people who don't eat pork. They have a huge selection of meat & mushrooms or tofu. The quality was amazing. The noodle dance was very impressive. I also loved that I didn't come out smelling like hotpot, which is amazing!
This is my first visit of Haidilao in Canada & was definitely an excellent experience. Exceptional service (big shoutout to my server Jennie), all food was served within 10 mins & they all are being so attentive, refilled my water/drink a few times & got everything I would need for a hotpot even rubber band for my hair! About the food, just the broth itself contains all ingredients that were being mentioned in the menu, such as the pork belly & chicken, & the taste is so good!!!! We also enjoyed the super professional performance of noodle pulling!!! Too bad that they don't have a store in my city, but I would definitely come again during my next time visit to Montreal!!!!
We came for lunch during F1 weekend as a group of 8. We spent around $40-50 per person. Definitely order the noodle dance once, it's the highlight! Our waitress Swan went above & beyond! She patiently explained the sauce bar, menu, helped top up & clear the foam from the broth, control the heat, & ran down to the 1st floor for ice cream to bring up to the 3rd floor. Loved the experience, I recommend!
Amazing experience!! Yeung was exceptional as was the whole team! Food is very fresh & delicious, soup bases top tier. I liked the layout & style of the restaurant. Noodle pulling at your table how can you refuse!! Would come again for sure!
We recently visited Fondue Haidilao in Montreal during our trip from Boston, & we were absolutely delighted. Having tried Haidilao in Shanghai, we were thrilled to find the same high-quality experience here, especially since Boston doesn't have a Haidilao. The food quality was exceptional, with a wide variety of options including beef, lamb, & their famous noodles. Watching a person make noodles in front of us, using them to dance, was an amazing & entertaining experience. Special thanks & high compliments to our server, Yeung. He is one of the best servers our family has ever met. Yeung was incredibly friendly, cheerful, patient, & caring. He provided aprons for everyone, & even gave hair bands to my wife & daughter who have long hair. Knowing we were travelers, he gave us a map & recommended some tourist spots. Yeung was always responsive & prioritized customer service. For example, when my child was trying to get something on the table, Yung took another route to deliver food so as not to disturb him. We observed him serving other customers with the same high energy & passion. He was attentive, constantly refilling our water & broth without us having to ask. The super high-quality service we received at Fondue Haidilao made our visit truly memorable. We will definitely come back again!
26 mai 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Amazing place, food & service!! Joy, our waitress, was at our service from moment we arrived & was the nicest & most helpful person! Everything was top notch & we experienced the mask change ceremony (7pm every day) & ordered their signature noodle which includes a dance. Don't forget to look up the secret codes & tell your waiter for some extra fun!!
It is quite impressive for their passionate service from the very first reception to the end doggy bag packing. Good quality meat & fresh seafood plus variety of tasty hot pot soup base. There is a great "noodle stretching show" coming with the dish order "stretching noodle". Highly recommended for this dish. It is very enjoyable so dont miss or skip it. Left a GOOD tip & will be back again!
We love the franchise from Asia, so we decided to give it a chance here. We highly recommend reserving your table in advance since the wait time can be 1-2 hours, which is normal & similar to Asia. The service is good, with very professional & fast staff. While the food is on the expensive side, we understand it can't be compared to Asia, but the portion sizes were a bit small for the price point. The quality of the food is good, but it seems to be frozen rather than fresh. It's important to note that this is not an all-you-can-eat hot pot, so you have to order the broth & your dishes separately, & they also charge for the sauce station. Despite this, the noodles dance was a fun experience.
The food was overall good. We tried the wagyu beef & it was not as good as we expected, it was actually pretty normal. We mistakenly took a very spicy soup base, so we couldn't enjoy the food that much. The fish, signature mashed shrimpwah & the meat (beef, lamb) were all good. We had their special noodle & the dance/show was fun. Really like the banquet/closet idea to put our belongings. The apron is a plus plus too! The elevator is tiny, but there are stairs. The woman washroom is amazing! They have all the amenities & it is very clean. The service was very good, fast, & friendly.
8 mai 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Haidilao is a one-of-a-kind experience for Hot Pot, it truly takes it to a new level. Their welcoming servers are passionate & very caring for your experience & service. The soup is amazing & their ingredients are very fresh! I've been here 4 times in the past month. The ambiance at Haidilao is vibrant & inviting, perfect for gathering with friends or family. One of the things that sets this place apart is their attention to detail; from the intricate tableside noodle-making performances to the thoughtful complimentary snacks while you wait, every aspect of the dining experience is meticulously crafted to delight. Plus, the customizable dipping sauces add an extra layer of fun & personalization to your meal. It's no wonder I keep coming back for more! A true 5-star all-around restaurant!
Hands down best hot pot in Montreal! It is a very unique experience coming here. You can make your own sauce, the broths are delicious, the restaurant is clean & well organized. Staff is courteous. Make sure to order the noodles!
I went to Haidilao for me & my girlfriend birthday, we were a group of 8. I enjoy eating hot pot but im not necessarily the biggest fan either. I went there with the expectation to have a decent souper with friends but it well exceed it. The food itself was good but what differentiate it to other restaurant is the service. The chef that makes the hand pulled noodle does a very good job to entertain the table while also making the noodles. The waitress was very nice & helpful. Would highly recommend going just for the amazing service but also dont forget to say the secret phrase.
Overall a nice night, experience. The masked dancer is a nice touch. He did the noodle show... talented indeed! The atmosphere was great but the food was ok. Not too pricy for everything we ordered. Start your broth right away, because it can take up to 20 or 25 minutes to be ready for boiling what you ordered.
16 avr. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Unrivaled service, I even learned how to make noodles. Dada is the best waiter I have ever seen. She is patient & friendly. The attitude when serving guests is very good, very enthusiastic & very positive. Coming here makes me feel at home. I will definitely continue to call dada to continue serving us next time.
I went recently with a group of friends (we were 6) & the service was beyond amazing! Jenny took care of our table & my entire group agreed that Haidilao lives up to the "best service & experience" offered. Jenny made the night extra memorable & we couldn't have happier with the whole night. She was very sweet, gave good food recommendations, & made sure we all knew how the system works since it was all our first time there. Truly the best service I've had, ever! Food was great & appreciated the birthday song & noodle dance :)) Will 100% be back & recommend +++
Such a fun experience & amazing staff! Very well organized place. Clean & beautiful restaurant. Make sure to make a reservation online to avoid long wait ! The dancing pulled noodle was so nice! The face changing mask performance was cool, the waitress were so sweet & good service 10/10 ⭐️ the food was so fresh, soup based was delicious
This is not just a restaurant, it's a whole experience! First time in a hot pot restaurant, was very well guided by our server. The food is amazing, the service impeccable from the waiting area to the exit, & what an entertainment with the noodle & birthday show! Big thanks to our server Tristian, you were very kind & thoughtful!
This place is amazing. I went there with my friends & our waitress Chloé was truly amazing. She was very fun & professional. We had a great time. The food is very good too. It's not an " all you can eat" but the prices are very reasonable compared to the quality & the portions We ordered many servings & had 3 soup bases. We spent around 40$ per person in total, taxes & tip included - now that price may vary depending on what you order. My personal favorite was the tomato soup base. In my opinion, they have the best out of the ones that I've tried. We also ordered the flying noodles & it's a must if you go there! It's definitely worth it. We will definitely be coming back :) Cet endroit est incroyable. J'y suis allé avec mes amis & notre serveuse Chloé était vraiment incroyable. Elle était très amusante & professionnelle. Nous avons passé un bon moment. La nourriture est très bonne aussi. Ce n'est pas un "à volonté" mais les prix sont très raisonnables par rapport à la qualité & aux portions. Nous avons commandé de nombreuses portions & avions 3 bases de soupe. Nous avons dépensé environ 40 $ par personne au total, taxes & pourboire inclus - ce prix peut maintenant varier en fonction de ce que vous commandez. Ma soupe préférée était la base de soupe aux tomates. À mon avis, ils ont la meilleure de celles que j'ai essayés. Nous avons également commandé les nouilles volantes & c'est un incontournable si vous y allez ! Elles en valent vraiment la peine. Nous reviendrons certainement :)
