Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
Fondue Haidilao propose une experience hot pot vivante et conviviale avec des bouillons riches et variés, des ingrédients frais et un large choix de sauces qui permettent des combinaisons personnalisées; la viande et les fruits de mer sont souvent loués pour leur qualité, et les nouilles faites maison apportent un vrai spectacle; l'ambiance est dynamique et interactive, avec des démonstrations de nouilles et des chansons d'anniversaire qui font partie intégrante de l'expérience; le service est généralement décrit comme attentif et chaleureux, capable de guider les choix et d'accompagner pendant les heures de grande affluence; la clientèle apprécie la polyvalence pour des sorties en famille ou entre amis et la possibilité de prolonger l'expérience grâce au buffet de sauces et à des options de bouillon à emporter; des remarques mentionnent parfois des prix élevés et une ambiance très chargée ou bruyante, mais l'expérience reste globalement perçue comme unique, festive et de haute qualité, incitant à revenir régulièrement.
Je tiens à dire que je n'ai jamais fais d'avis google mais la wow. Juste, wow. J'étais choquer & agréablement surprise toute la soirée. Notre serveuse, Chloe, était tout simplement la meilleure serveuse que j'ai eu de ma vie, j'ai jamais eu un service aussi parfait! Elle était gentille, 200% à l'écoute & en plus elle était drôle! Elle mérite grandement une augmentation & une promotion! Si j'en avait eu les moyens, je lui aurait donner un meilleur pourboire!! Nous avons pris le HotPot a 4 bouillons & la nourriture était génial & délicieuse! Je recommande à 100% ce restaurant, il en vaut la peine.
While the atmosphere is really nice, it felt a bit cramped which may be normal considering how popular & crowded it is. I have to put a 4* for the food due to the price to food ratio. While i had no complaints about the food, the fact that you pay for what you eat (not all you can eat), i would expect the quality to be above a AYCE hotpot. I did not really notice any difference between the meat here & at another AYCE hotpot. Having the option to split the hotpot in 4 different broths is really nice. Another thing is that it can be hard to gauge what is the quantity we get for the food selected. I spent around 80$ to be decently full. No complaints about the service, it was impeccable.
23 avr. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Good quality, service very good but can be a bit overbearing because it's too attentive, if you get what I mean. Meat quality is generally excellent. Menu could have more options in terms of hotpot items. We don't like the sesame dipping sauce; it's more like peanut dipping sauce & lacks the correct flavor. They have a 12 percent discount for finishing in 90 minutes & 20 percent for 60. Eat fast & request the bill in advance if you want the biggest discount as they can take some time to bring the bill, which can put you over. Overall, a well thought out & quality dining experience. A bit expensive for what it is but you're paying for the experience & location. Do note they charge for everything: sauce, 2x for Split broth, etc. That's why this is a 4 onstead of 5 star review. We go regularly.
The food is absolutely delicious, their meat has been marinated before serving. So good, best hotpot in town. By the way, our server Jen is so nice, she keeps removing our empty plants, helps us to order, answering our questions. She is so lovely! Highly recommend this place.
Amazing service & really cool experience. They literally thought of every single detail in the customer experience. Everyone was sooo friendly & welcoming. They offered aprons for everyone & hair ties for people with long hair. It was our friend's birthday they sang her happy birthday & gave her a small gift & pros. The food was really good. It was our first time trying chinese hotpot & it was so fun.
6 avr. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
First of all, I want to express our gratitude for Jen's excellent service, which provided us with a wonderful experience. Moreover, Jen really resembles Liu Tao, to the point where we're still not even sure if she is Liu Tao herself. The hotpot at Hai Di Lao is absolutely fantastic, especially the Oat Milk soup base, which is exceptionally unique. The food is also very fresh with a wide selection available. While it is a bit pricier compared to other self-service options, the overall experience is outstanding. We will definitely visit again.
Food very good quality & tasty, the best hotpot place I tried yet. Nice set up for table with storing space under seat & a kind of movable shelves to put food standing by to cook. Good decorations & atmosphere. Service could be better. Beg waiter multiple time to clean the table (just remove dirty plate & dirty paper) & still don't do it. Give the birthday dessert to my kid in the middle of a pile of trash.
The food is extremely expensive, & we ate but could have eaten more had we ordered more. The vibe was nice, but not at the same level than in China. This is because some waiters they hired are clearly annoyed, or it's because they do not understand the service standard of Haidilao in China, I don't blame them though. & the guys who come & bring us food don't say anything/are expressionless. Talking about food, while we did enjoy what we had ordered. The shrimps are not fresh. The vegetable portions are way too small. So that's a bit disappointing. Talking about vibe, Haidilao tried hard to mimic the hotpot scene in China. Some waitresses did perform dances for other parties - such as for birthday or kemusan, so that's nice. However there is not too much singing. & the dining space is a bit cramped, there is not much space to walk around without hitting someone: understandable since it's in a downtown location, but it's pretty annoying for clients, also for their staff. Lastly, the place is way too hot: it's a combination of heating, long rectangular dining area, too many people in such a cramped space, all tables emitting water vapor at the same time, as well as lack of air circulation. So it's not very comfortable sitting down. Just my observations. I still love Haidilao, prob won't come back to his one, but will still go to the ones back home. Thanks.
Just traveling thru Montreal. Hotpot just hit the perfect spot on a cold day. Thank you Dada for your awesome hospitality & service. Everything is fantastic 😇
Great food & service by our waitress Coco & our waiter Gabe~ the hotpot soup bases are really good & fragrant. The vibe is great everytime I visit! Finally a good hotpot place in Montreal ;-;
