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Amenities, services & more
Crêperie Chez Suzette was featured in the article(s) below.
Reviews for Crêperie Chez Suzette
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| Service |
Reviews often mention
crepes(142) fondue(64) crêpes(56) cheese(38) recommend(35) sweet(34) dessert(31) soup(29) french(28) onion soup(23) chocolate(20) lunch(19)
Unfortunately, this was the worst experience we had during our one-week trip to Montreal.
We ordered crêpes & coffee. The filter coffee was served ice cold; when we mentioned it, they replaced it. However, the crêpes were clearly prepared hours earlier & arrived completely cold as well. For a place that literally calls itself a crêperie, this was honestly shocking - four pieces of cold crêpes on a plate.
When we asked for the bill, we waited over 20 minutes with no one coming to our table, despite trying to get attention. In the end, we had to go to the counter ourselves to pay.
We paid in cash &, due to the poor service & food quality, we did not want to leave a tip. However, a tip was taken from the cash without asking us. When we explained that we did not wish to tip & shared that our experience had been very bad, the situation escalated.
The waiter became rude & defensive, blaming us & saying that we should have complained more. We had already mentioned the cold coffee during service, & when the crêpes arrived cold, we chose not to make a bigger issue to avoid wasting food.
The most unacceptable part was when the waiter mocked my mother's English & spoke to her in a very disrespectful manner, essentially telling her to leave because her English was not good. This behavior was shocking, humiliating, & completely unprofessional.
I am still shocked by how we were treated. In an entire week in Montreal, we did not experience anything even remotely close to this level of rudeness & disrespect.
I would not recommend this place - not for the food, not for the service, & certainly not for how customers are treated.
Excelente trato para los extranjeros y la comida deliciosa, atención excelente por parte de Michell
2e commentaires. Comme a la première fois, les commentaires sur mon repas sont positifs. Maus en plus, cette fois le service etait au dessus de mes attentes. On etaient dans la salle coin St-Paul & St-Laurent, mercredi le 14 janvier. A bientot
Le spécial 3 fondues (fromage, repas & chocolat) pour 2 personnes, tout simplement exceptionnel…!!! Service impeccable 👍 Je recommande 🤩
Everything was really good, the food, the ambience, the service, it was amazing. So recommended!
Very well situated, we had an event in the old port, & this seemed like a good choice. The waiter was charming, very nice. The atmosphere is ordinary, but that's ok, I was there for lunch so I wasn't looking for something fancy. The crepes themselves were disappointing, very disappointing, they were bland. My husband ordered the Charlevoix, the spinach was raw, the crepe was sweet. I had the Laurentian, my kids also chose different crepes, they all tasted the same. The dessert crepes were pretty good, but not the lunch ones.
Service by Tony was immaculate! We love it here & will definitely come back for more
Food was good, & most importantly, the food made grumpy & difficult children happy. They must have been hungry, but even they were surprised at how good it was.
Awesome place, great people, & fantastic food. So friendly & personable. Engaging & to talk to. What great ambassadors for Montreal!
Touristique mais sympas
On y mange bien
Personal agréable
Beaucoup de choix
Le lieu est très jolie. Les serveurs très agréable & la nourriture & les boissons sont excellentes ! Je vous recommande de venir manger ici. Excellente découverte !
PARFAIT. REPAS PARTAGÉ EN FAMILLE. ACCUEIL, CUISINE & SERVICE EXCELLENT !
Tasty crepes, both sweet & savory! Service is prompt, portions are good, price is fair - what more can you ask for!?