Bâton Rouge Grillhouse & Bar
OUVERT11:00 - 23:00
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Commodités, services et plus
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Commodités, services et plus
Avis pour Bâton Rouge Grillhouse & Bar
Les avis mentionnent souvent
rib(69) steak(41) birthday(31) chicken(30) salad(29) attentive(26) recommend(22) tender(20) family(19) dessert(19) drink(17) quality(17)
I book a table for four people, for 4:30pm today. We got on time. We wanted to change tables, it none was available, & it was not an issue. The place is a new location, nicely decorated. All was good at that point.
The problem was we waited till 5pm & we got no greetings from any waitress or waiter. No one acknowledged our presence, nor even offered a complimentary glass of water.
A group of 6 walked in after us, & a waitress started to service them, & we were still invisible. This is when we déçu to leave, but before we left the place, we informed the employee at the reception desk about our intention. We ended up at The Keg, Pointe-Claire, & the difference was noticeable from the moment we walked in.
Bâton-Rouge administration, something needs to be done. Customers walk in ready to spend a good time & a good amount of money, but this afternoon you lost clients maybe for good.
Ordered a filet mignon medium rare for myself & a medium done rib steak for my mother. Filet was pretty small & a little more rare than i would've liked. The rib steak though was way under cooked almost raw, & not to mention the size for a rib steak was a surprisingly small, thin piece of meat. Loaded potato was all potato & not enough sour cream/cheese/onion. Literally 3 bites & all the topping was gone & left with dry potato. Undercooked veggies (brocolli, cauliflower)
In my personal opinion Baton Rouge is really not what it once was.. sadly.
Definitely an upgraded version if you're aware about the new location change. Food is up to par!! Our waiter, Tasso gave us an amazing experience from welcoming us to sending us off! 10 out of 10 service too
Amazing food for a great price. Tasso, our waiter, was friendly & made sure we were having a good time by checking on us several times throughout the evening. It was definitely worth the 30 minute wait.
Over 30 min wait for our table despite having a reservation. No apology or acknowledgment by the staff. Once seated, the music was blaringly loud, could not hear my family speak.
The food was disappointing. Completely bland, unseasoned vegetables & baked potato. Raw batter on chicken tenders. Crab cakes tasted like mystery meat.
Two stars because the steak & ribs were well cooked.
Lovely dinner witha good friend!! Excellent service by our waiter Matt!
We went to Baton Rouge on Friday around 9:00 pm as a group of five, & it was a great experience. The restaurant had a nice atmosphere, & we were seated without waiting
The food was really good everything came out fresh, well-prepared, & full of flavor. Everyone at the table enjoyed their meals, which says a lot when you're a group with different tastes.
The service was also excellent. The staff was friendly, attentive, & made sure we had everything we needed throughout the night without being overwhelming.
Overall, we had a very enjoyable time & would definitely go back. Great spot for a dinner with friends or family!
I went for a friends bday. Waited over 1 hour for food to come. After ordering, we asked our waitress for more water & it never came. Our garlic bread came nice & hot but our main meals came over an hour later & friends were barely warm. We had asked for ketchup & mayo & had to ask 3 people before getting it. As for our water....finally got a second glass after we were halfway through our meal. The table next to us,was about 6 inches away from us, they may as well have asked if they can join us. Not impressed.
On Monday we decided to go out for lunch. Most restaurants don't provide service on Mondays & are closed, so we had to choose from what was available. We ended up going to Baton Rouge, which is pretty much the only option on the island.
They had just opened, so everything felt fresh & new. The service was pleasant, & the restaurant itself looked nice. The food was good, nothing particularly special, but I also can't say anything negative about it.
Overall, a decent option when choices are limited.
Bâton Rouge St-Jean is absolutely outstanding. The staff is epic specially Charlie!!!, on point, & genuinely delivers top-shelf service from the moment you walk in. Everyone is professional, attentive, & makes you feel like a valued guest the entire time.
& the roast beef - wow. Easily some of the best I've had anywhere. In my opinion, this is the best place to eat roast beef in Montreal. Perfectly cooked, full of flavor, tender, & served exactly the way it should be.
If you want amazing service, a great atmosphere, & unforgettable roast beef, Bâton Rouge St-Jean is the place to go. Highly recommended.
Amazing new location! Tasso was great! Food came quick! Drink was great! The bar looks fantastic!
Music was wat too loud. Could barely hear each other speak. It's supposed to be a restaurant not a club.
We had our staff party at this location & it was superb! The food, the staff & overall experience are top-rated!
This restaurant shows as open online but when I got here it's completely closed because it's relocating with no specific date to when the new location will be open . Restaurant should at least turn their lights off to show they are closed & have the curtasy to update their hours online. Very disappointed in how they are managing this.
Having our last meal at the old location. Will have to admit I'll miss it's'Club' feel - with the exposed bri ck & dark red colors. Meal was fantastic & we fortunate to have one of the older waiters- TH - as our server. He was a perfect example of the old art of serving customers- polite, friendly, anticipatory to our needs & questions. I hope he makes the move to your new location. Either way, he made the experience special
Baton is one of the places that feels like home. The food is always delicious & consistent. The prices are reasonable. All of the reasons I return! Justin at the bar is phenomenal, & Baton Rouge is very fortunate to have him on staff as he is a big asset. He is one of those busy bodies who doesn't stop for one second . If hes not serving, hes cleaning.
John the owner keeps everything running efficiently & smoothly!
The staff is very friendly & always smiling.
I know the new location will be a big success with all of you at the wheel!
Cheers to the upgrade .