Bâton Rouge Grillhouse & Bar

Glenn

3.0

The quality has worsened over the past couple of years. The last two times I've eaten at Baton Rouge have been disappointments. The previous time the ribs were dry & had no meat on them. This time I ordered a rare steak & I received a medium well steak. What a waste of a New York cut. The service continues to be great, the servers are professional & friendly.

Seda

2.0

We visited Bâton Rouge for the first time at this location for a small birthday dinner & unfortunately, the experience was disappointing.

We had a reservation for 7:00 p.m. but weren't seated until 7:35. Once seated, our waiter was friendly & attentive, which we appreciated.

However, the service & food quality quickly fell short. Our meals arrived before our drinks, which set the tone. The steak was tough, & the loaded baked potato was undercooked. More concerning, our childs burger was served raw & had to be sent back to the kitchen. The waiter was understanding & apologetic
. We felt bad for him because it was clearly out of his control.

Overall, it felt like the restaurant was overbooked & the kitchen was overwhelmed, which impacted both service & food quality. Not the kind of experience we expected…

Peter

2.0

I am deeply deeply disappointed with the shrinkflation I experience tonight. I was genuinely shocked. I have been going to Baton Rouge since the franchise opened & they have never failed me on flavour & food quality. However, tonight the rack of ribs that showed up was significantly smaller than what they used to be & cost even more than before.

I sadly will not go back ever again for a small over priced small rack of ribs. The chain should be embarrassed to offer such a devalued meal for such a high cost.

Shame really what was a great meal will now leave you wanting more.

Good luck going forward many won't care less & keep going I will not return.

Paul

2.0

Review based on an Uber Eats order: The quality of food has really gone downhill, sadly. I ordered a Thai steak salad & the steak was raw. The salad felt like it came from a premixed bag. The steak was also not great quality (I had to pick the pieces out of the salad it to cook at home). The chocolate cake was very disappointing as well. You can find better cakes at IGA. Giving 2 stars because the ribs are decent…just don't bother with the rest of the menu.

Jenny

5.0

Attentive staff, flavourful food & oh the chocolate mousse was the perfect dessert not too heavy just right --- chocolatey goodness. My filet mignon was spot on, the loaded baked patato yummy!! *edit they no longer make chocolate mousse which is shame because as I mentioned it was the perfect dessert very light yet rich tasting* *edit #2 Every year my mum & I celebrate my birthday at Baton Rouge, it's become a tradition over the years & this year was no different. Why do we always choose this restaurant? The answer is simple excellent service, scrumptious food - the spinach artichoke dip & chips is outta this world, filet mignon cooked to perfection, ribs done just right, garlic mashed potatoes so creamy with just the right amount of garlic, loaded patato - yes please. & the brownie with ice cream- delish. *pics were taken after we started eating, & I gave my mum the veggies from my plate too* *edit #3 celebrated my bday today like years before service was great. My filet mignon wasn't cooked to my liking I asked for medium rare but got well done, they happily replaced it. Our food was fantastic, we shared a ceasar salad & garlic bread if you haven't tried the garlic bread I recommend you do - delicious. Our main meals were also very tasty. I should note I do take out as well from here & am always very satisfied with the quality of food & service.

Andrew

4.0

My family & I recently ate at Baton Rouge DDO on a Saturday night & we had a good experience overall, however, there are some areas that need improvement. The positive: Our large group was accommodated at a big table & there was excellent communication regarding when our table would be available. Our waiter Dallas had a positive attitude & finished the service strong despite a few hiccups along the way as he was taking our orders for drinks & food. The quality of food was very good. My rib steak & fully loaded baked potatoes were on point. Vegetables were OK but are an afterthought at a steak house IMO 😂. The calamari entrée was excellent. My smoked old fashioned & Heineken pint were very good. The not so good areas that need improvement: It took a very long time for us to get our first drink order taken & we were not offered water. It took 30+ minutes for us to receive our drinks after reminding the staff. This is unacceptable. One of our beers were forgotten. This situation was quickly resolved & we were brought the beer as well as an extra one to overdeliver (on the house). This was a nice touch until we were charged for both on our final bills. This was quickly resolved by Dallas who removed the charge. The size of the Caesar salad was half of what it used to be. It was delicious but Baton Rouge is skimping on the portion size. At the end of the meal, there were extra charges on our bills that were later removed, however, this did not end things on a positive note for some of my family. Overall, I would give this restaurant another shot as the food was very good & service while inconsistent, finished strong from the point of delivering our main courses to the end. Dallas was very professional & addressed any concerns that we had. He was kind & compassionate throughout our service.

Etienne

2.0

Took long to get served after seating, weren't given water. Grilled octopus was great highly recommend, but chicken tenders were 90% breading. Crème brûlée was straight out of the fridge cold while charcoal burnt on top... for the same price go elsewhere & get better quality

Barry

3.0

Food is decent but WAY overpriced based on the quality & quantity.

Ehm

2.0

Never going back Ribs were insanely over cooked, dry. Probably left overs from the night before. I'll bet. Barely any sauce on them, coleslaw was not for me. Texture is gross. Taste need some work also. Parm fries insanely salty. Not sure if you're using garlic salt & salted butter, & salting the fries on top of that...! Didn't taste any truffle. Baked potato, dry, cold, cheese on it not even melted. Advised the server she said we should have asked for them to heat it more in advance... Ummmmmm.../.NO!! All food on a plate should be heated through unless it's a salad & on-point when it goes in the window. The fact that it passed at least four sets of eyes & no one noticed it means at least 3 people aren't doing their job. Unless putting cold grated cheddar in a like warm baked potato is your thing?! 🤷🏻‍♂️ At those prices. Food should be close to perfect. I may sound harsh, consider this your quality inspection notice. You're already a 4.2 on google reviews 😶. I have 25 years in the industry & have owned & operated two restaurants & a catering business. Just an FYI.

Behnam

5.0

great experience our server was very nice & attentive & offered good suggestions we had NEW YORK STRIP-LOIN & bloody caesar , Espresso martini. wonderful night & thanks everyone for such quality experience