Restaurant Nord

Denis

2.0

We ate at the Nord restaurant during our visit to Strom Spa, & the experience was disappointing.

We did not expect the'Nordic' cuisine concept to mean that most dishes would be served cold. The duck I ordered was cold, chewy, & not enjoyable, & overall the food was underwhelming, especially for the price point. Preparation time was also very long, which made the experience even more frustrating.

Given that the food quality does not match the pricing or the spa's standards, I would recommend eating elsewhere before or after your spa visit rather than relying on the restaurant.

18 déc. 2025

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Tyronne

2.0

This place would be ok if you've never been to any other thermal spa experience. For the price, it offers much less in terms of saunas & thermal pools than expected. It was very hard to spend more than a couple hours here as there weren't many saunas or thermal pools. The aroma sauna had no aroma & we found the outdoor scenery at least at night was not given a lot of love. The price is very expensive considering the Spa Finlandais is about 1/3rd the price & is many times nicer with a lot more attractions. I will say that the Swedish massage was pleasant but I can't recommend this place knowing that Spa Finlandais is not too far away for a much better experience.

18 févr. 2024

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Vivian

3.0

A few things. Their website kept glitching during the booking for a party of 2. Was unable to get all the treatments wanted. I reserved for a Strom massage whereas the other person I was with reserved for an exfoliation. We arrived 30 min early as requested. I'm sent to the bigger "tent" outside to wait for a massage therapist. I'm the first one there & the last one to be called...We get to a smaller "tent"....I'm asked what I want (this is close to 15 min into the time of my appointment). I'm a bit surprised by the question, but tell the employee my reservation is for a Strom massage. I'm then told that hot stones aren't a good idea & that this person has heard people have gotten burnt & they can give me a hot oil massage instead & that it's the same price. I'm put off & my mistake was agreeing to stay (I figured, I'm here & I've been wanting a massage for a while & rather not get burnt?so yea). Well, it was one of the most deceiving massages I've ever recieved. I'm pretty sure the person was chewing gum during my session. Not only that, but every couple of minutes, they'd pause & remove one hand from my body (Itchy nose? Nervous tick? I have no idea). Then the massage ends & I look at the time...basically got closer to a 45 min massage than an hour one. The therapist tells me they ended up giving me a deep tissue massage...that I have a lot of knots (yes...that's why I came in for a massage) & that I would feel sore the next day. That didn't feel like a deep tissue massage & I did not feel sore the next day...Anyways, I go to join the person I was with & wait until they are done...They're surprised to see me out so early. I check online & notice that the deep tissue massage is not in fact the same price as the Strom massage & make sure to tell the employee at the front desk. The experience was not worth the price either way. Thankfully, the person I was with really enjoyed their body care treatment (hence the 3 star). I'm not sure what happened in my case...Perhaps a newer employee or/& perhaps the employees aren't trained properly to perform some of the treatments? Just odd that they wouldn't know how to provide a massage named after the spa itself. So yes, sorely (but not actually sore) disappointed & turned off by my experience. ***Reading through other recent reviews, seems massage therapists aren't very experienced or properly trained.

16 févr. 2024

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Amanda

5.0

Absolutely loved my experience, from the easy online reservation to the check-out at the end of my blissful spa day. Even though there was a crowd, I found that people respected the silence rule, so it didn't feel hectic. Location is beautiful & adds to the Nordic atmosphere. The Strom massage pairs perfectly with the thermal experience. Massotherapist was professional & attentive to my needs. I adored all the saunas, hot & cold baths as well as the relaxation rooms. The restaurant was the cherry on top although a tad pricey, but you definitely get your money's worth. Perfect escapade from the city life without having to go that far. Felt like a million bucks at the end of my spa day. Looking forward to my next visit.

4 janv. 2024

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Brandi

5.0

What a fun surprise! I'd never heard of this kind of thing, but it was a low price & a really great experience! We also ate in the restaurant, which was incredible but also expensive, be prepared for that. We paid 80 per person for the spa, & approx 110 for 2 for dinner with one drink. My coworkers are all going after seeing the photos & the price! Amazing, this is an excellent anniversary idea or birthday getaway!

19 déc. 2023

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Katrina

2.0

Beautiful location however staff could use some training in welcoming as well as explaining the different amenities & pools. massage with Monica was great. Facial was a disappointment for the price. Went on a Monday & was very crowded small pools make it difficult to enjoy experience with so many people. Would go next time to larger location.

30 août 2023

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