At Parma Café, the spirit of Italy meets the vibrancy of a fast-casual restaurant. Enjoy an authentic espresso prepared to perfection, as if you were in Naples. The menu, featuring carefully prepared paninis and salads, will also take your taste buds on a culinary journey. Whether you’re grabbing a quick bite or enjoying a leisurely coffee, Parma Café promises a warm and welcoming atmosphere, just like home.
Parma Café in Laval's Centropolis emerges in reviews as a bright, welcoming Italian cafe with a spacious layout, a strong coffee program and a menu that reliably delivers fresh paninis, salads and desserts; patrons praise fast friendly service, attentive staff, and a vibe that makes it a good spot to study, meet friends, or enjoy a quick bite, with particular note of cannoli and pistachio flavors as highlights. The majority of feedback points to excellent coffee and sandwiches, generous portions, and a cozy, modern interior, though some experiences mention it getting very loud and crowded at peak times, occasional inconsistency in panini fillings or price, and frustrations with seating for long study sessions or issues with ordering and payment apps. Overall Parma Café is described as a go-to spot in Laval with a reliable menu, welcoming atmosphere, and strong service, worth returning to for both coffee and meals.
The service is horrible they made us leave the table where we were sat ( even tho the cafe was empty) because the table was reserved for no computers at this certain time? The Manager made us leave. If they implement a policy they should put it somewhere else in the store. We came from a long way to come & study & work here but then we get interrupted because of their policy that you can't use your laptop from 11:30 till 2:30 this is not mentioned anywhere.
First time at this Parma Cafe Laval. the food was excellent. My wife ordered the Chicken Sandwich & I had the Italian Sausage Sandwich on their made in house panini. Both were very fresh & tasty & worth the price.
The owner came over & asked if everything was ok, I couldn't lie & told him it was excellent & that he had a nice place.
Follow up.....
March 12, Had the steak sandwich & was so tasty, tender & juicy! Followed with a Latte & Zeppole to finish it off.
Beats the competition!
Mar 15, 2026
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Parma Cafe's panini of the month was AMAZING!!!!It was the perfect lunch! Cozy vibe & welcoming staff! Jay one of the partner was super chill, thanks for the recommendation!
C'est très bon, un poil cher, mais le pain, la charcuterie, les quantités, le café sont excellents ! Service rapide mais peu être très achalandé pour avoir une table.
Par pur hasard je suis rentrée dans ce café italien. Wow!!! Service rapide courtois & exceptionnel. Les panini sont tendre & vraiment bons. J'ai pris le mortadelle, pesto pistache, pesto basilic, & fiori di latte, salade, le summum très très bon. Le café est extraordinaire du vrai bon café capuchinno Comme je les aimes. Vraiment BRAVO jattendais une place comme celle là à Laval. Le staff est sympatique surtout la fille au comptoir qui a une joie de vivre fantastique (bella).ça fait du bien de voir des employées qui servent les clients dans les règles de l'art. Félicitations
Sieti molto gentile e bravi!! Ciao
First time trying out this cafe ! I indeed like the vibe . I like Italian cafe & this one is in a good location, they have all kind of coffees plus food , they even serve alcohol! Recommend this cafe !
Feb 22, 2026
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Definitely the best café in Town!!!😍😍😍
Everything was amazing, they don't rush you to eat & leave. We had time to actually relax, enjoy the menu & digest while tchating. They came & clean our tables without even asking, talk about excellent servic👌🏽👌🏽👌🏽👌🏽👌🏽
I'M VERY PICKY & IT'S A MUST TRY💯💯💯
Very yummy cafe. Delicious food & pastries. Beautiful interior design, nice huuuge tv showing the olympics so that was nice too. Nice employees, the busboys especially!!
Definitely recommend, will be coming back.
Good cafe with even better service. Giuliano gave excellent sandwich recommendations & clearly knows his job-confident, friendly, & spot on with his picks. The sandwich was fresh & well balanced. If you're unsure what to order, ask him. Definitely worth a visit.
Disgusting Service
I've been to this café multiple times, but my last visit will absolutely be my last. The service was beyond disrespectful & honestly embarrassing to witness.
When I arrived to join my friend at our table (we were supposed to be three people, but she arrived first), I immediately felt something was off. They had seated her in a tight corner where barely two people could fit, sitting directly across from each other. A few minutes later, we noticed a nearby table being cleared & decided to move there once it was empty, something we've done before without issue.
That's when a staff member/manager (not sure who he thought he was) stormed over & told my friend,'No, no, you can't sit here. Go back to your place.' I understand cafés get busy, but there is absolutely no excuse for disrespect.
To make things worse, the table wasn't even being set for a group of three - it was for two people. Instead of calmly explaining the situation, this grown man chose to argue & shout in public at a younger woman. Truly shameful behavior. We weren't stealing seats, we weren't causing a scene, & we were leaving a clean table behind. Even if he owns the place, that does not give him the right to yell or belittle customers.
We decided to leave, at which point he continued making childish comments like babye under his breath & then kept arguing when confronted. Completely unprofessional. It was very clear he felt entitled to speak to us that way because we were'just girls.' Wrong move.
Moral of the story: get your act together. A grown man running or working in a café should know how to speak to people - especially paying customers. This place lacks basic respect & professionalism. Take your business elsewhere
Feb 1, 2026
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What a shame for the location that this cafe has. Such a bad customer service from the manager, who raised his voice on the customers in front of everyone. nah never coming back here agian.
Looking for a great café with friendly staff?
Parma Café Laval is the best option I can offer.
Service was amazing, my family & I were treated with kindness & respect throughout our whole experience.
The food was amazing & definitely worth it, I 100% recommend their panini's!!
Coffee was fresh & not expensive at all; I received a great quality coffee for a great price!
All in all no complaints, only good vibes & great times.
Please fix the mobile application. There is no option to order & pay at the cafe. There is no option to pay by credit card. The only option was to pay by adding funds to a wallet, but that option didn't work either (when adding credit card information, it gives an error message because you didn't enter your address… but there was no spot to enter an address). Ordering through Uber Eats would've cost an extra $2 per item, so fortunately I was able to call & place an order.
Nous étions un groupe de 4 personnes. Nous n'avons pas d'ordinateur après 1 h 15, le gérant est venu nous demander de quitter les lieux. Nous étions choqués, car c'est la première fois que cela nous arrive.
Il y avait une autre table à côté de nous à qui il n'a rien demandé.
En plus, le gérant était stressé & s'est accroché à un client, ce qui n'est pas normal dans son comportement. Café non conseillé : c'était la première fois & ce sera l
a dernière.
C'est mon erreur, car je n'ai pas lu les commentaires avant d'y aller.
& le propriétaire ne fait rien : à chaque fois, il répond'désolé, on va corriger', mais il ne fait rien, mê
me au niveau du personnel. »
Jan 3, 2026
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Le café & les gâteaux est excellent mais le service est très mauvais. On est arrivé moi & mon fils vers 13h. On a pris une table de 4 personnes car on attendait mon frère & son ami. Le serveur nous a demandé de changer la table vers une table pour deux personnes on lui a dis qu'on attendait deux personnes. Il était un peu bizarre. A 14h45 il nous a demandé de libérer la table car on ne peut paw s'asseoir 5 heures alors qu'on était 4 personnes & on a bien consommé les 4.
Je lui dis qu'on quitte mais on revient jamais a ce café. J'espère qu'il n'est pas le propriétaire. S'il est le propriétaire c'est encore grave
They call them self a cafe but only allow you to sit one hour if you have a laptop open lol?? Even if there seats available like at this point there embarrassing themselves… thank you next!!!
