Restaurant Bellissimo
484 Chemin Bord-du-Lac Lakeshore
Amenities, services & more
Reviews for Napa Lounge
| Food | |
| Service |
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hotel(25) breakfast(17) airport(17) shuttle(15) rooms(11) desk(9) propre(8) clean(8) parking(7) aeroport(6) chambre(6) comfortable(5)Perfect for a layover. Super close to YUL, nice rooms, full breakfast. Shuttle every 30 minutes.
Très propre. La bouffe du restaurant était correct. Le service était excellent.
Very comfortable & modern rooms & bathrooms. Staff is friendly & helpful. The includes breakfast is decent enough for a hotel breakfast, & it doubles as a restaurant/bar in the evening. The pool & gym are also a nice touch. Really no complaints about the hotel itself, especially if you're staying by the airport. Only downside is that any other restaurants/fast food are a bit awkward & a bit of a distance to walk to, but that's what you get with an airport hotel.
disclaimer: got to stay for free on air canada's dime
nice hotel, shuttle service was convenient & staff were very friendly. only thing i disliked was the cost of the water. maybe there was a water dispenser, but if there was i missed it
J'ai laissé mon véhicule & la navette de l'hôtel à accroché mon véhicule. Ils ne sont pas responsables des accidents, c'est leur employé qui a fait ça . Vraiment ordinaire comme service
I thought I would try this Marriott well that was a mistake. Over priced terrible service, did not clean the room when requested & won't answer emails in English
Several hotels in the same area I would suggest to book at another one there
Rather than here.
$800 for three nights wow
I have emailed the hotel with my concerns…no response
Worst Marriott experience I've ever had. I am an Elite member & was explicitly told at check-in that I would be able to stay in the same room for all three nights, even though two of the nights were booked on rewards. The front desk agent assured me I had been given a complimentary upgrade & that I would not need to move rooms-only stop by in the morning for new key cards, essentially a quick check-out & check-in.
The next day, I was told the exact opposite & informed that I had to move to a different room, completely contradicting what I was told the night before. This was incredibly frustrating & disruptive, especially given the clear assurance I received at check-in.
For an Elite member & a Marriott credit card holder, this level of miscommunication & customer service is unacceptable. This experience has genuinely made me rethink my loyalty to the brand.
Placed near the airport & clean. But expensive. Much more than similar ones at downtown
Amazing places. Good breakfast. Good systems. Clean room.
Only downside is that Parking is chargeable & the cost is way too high.
J'ai passé un agréable séjour au sein de votre établissement si bien accueillant...
Je le ferai une autre fois sans hésiter,
Merci pour le service sans faille 😎😎😎
Modern well run hotel. The park & fly packages as well as the frequent & free airport shuttle make this Marriott a home run.
I've never been to East Canada before, & this hotel was a great foundational experience for this initial trip.
I went with a couple of friends to attend a convention, & it was super convenient to take the free hotel shuttle from the airport to Fairfield. A quick 5-min drive to & fro, & you're where you need to be!
Everyone at the hotel was so kind & welcoming, too. Every morning I'd go down to the lobby, every housekeeper in the hallway greeted me warmly, & that always felt like a positive start to my day.
At the front desk, Julia was so helpful in guiding my friends & I to the bus station. We were a little anxious at first & didn't know what to expect public transportation-wise, but Julia made it super easy to get passes for the bus & subway, & we had a lot of fun navigating the stops throughout Montreal.
Conveniently, they serve continental breakfast every morning, I believe from 6a-930a. That was also a positive start to each morning for me & something that pleasantly surprised me (the quality of the food & options, I thought, was high & of a good variety). Every person that worked during breakfast also greeted & thanked us warmly, & that was really sweet as well.
Their evening restaurant, the Napa Lounge, is in the same place, just open at night. Olivia had served my friend & I multiple times, & she was so warm & personable. She really made us feel special & taken care of, & those genuinely kind interactions with people are something I really cherish while traveling. Thank you so much Olivia for your excellent customer service & personality.
All in all, great quality! The room itself was nice too. It had everything one needs for a short or long stay, & it was a wonderful refuge for my friends & I to return to each evening.
Bel hôtel, propre, navette gratuite depuis l'aéroport. Moderne. Je recommande.
A very comfortable room & the staff were extremely helpful & friendly.
Paul The manager here is a great guy, We had a little issue with our room & he made it right for us right away. Would stay again.
Excellent experience for a first-time international traveller. Originally chosen due to its proximity to Dorval Station, the bus & train schedule was such that we ended up using the hotel shuttle to go back to the airport, & then grab the bus from there to downtown Montreal.
Bilingual staff was wonderful & welcoming, from front desk, restaurant staff to kitchen staff. I even got friendly nods from housekeeping! The lobby was a simple elegance, the bar was cozy & dim. The restaurant doubled as the breakfast area & was brightly lit & well spaced.
The room had a Nespresso machine & two safes. A small, glass-fronted fridge completed in room utilities. Beds were comfortable, pillows were adequate. Plenty for drawers & shelf space for extended stays. Linens & towels replaced every third day, unless requested otherwise. The television was large & easily viewed while lounging in bed.
Room service was available, but the menu was downstairs. Something to add to the television information screen perhaps.
Breakfast changed daily, a welcome variety to the more common breakfast buffet of other hotels.
Guest laundry, pool & gym were in the SS or basement floor. Laundry soap available for purchase at the front desk. A little chilly downstairs, & every door was accessible only with a hotel room key card.