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Reviews for Kan Bei
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Display Allchinese(16) soup(13) fried(11) spicy(10) chicken(10) dishes(10) tip(10) recommend(9) authentic(9) rice(8) noodles(7) clean(7)Very bad experience. I ordered one item but was given something else, & the staff responded rudely when I questioned it. Food was poor & overpriced. They demanded a tip, refused payment without it, & made racist comments. Completely unacceptable behavior.
The food quality was poor & the prices are high. What made it worse was the staff demanding a tip despite providing no proper service & refusing to accept payment without one. They also made racist remarks, saying'in this country you need to tip-if not, go eat in your country.' A clear display of racist attitude & completely unacceptable behavior. Would not recommend this place at all.
I ordered one item but was served something completely different. When I questioned it, the staff responded very rudely, saying'this is what it is.'
Poor food quality, bad service, rude staff, & overpriced.
On top of that, they demanded a tip & wouldn't accept payment without one. Overall, a terrible experience.
Everything was amazing until I went to pay for my meal. When I did, I couldn't afford to tip (I am a student who also works in the food service industry). When I proceeded to enter no tip, the waitress told me that because I had opted to dine indoors as opposed to getting takeout, I was required to tip. This would have been no problem if I had been told when I sat down that there was a mandatory tip or if it was written anywhere, but it definitely did not appear to be. When I explained that she had not told me that there was a mandatory tip & that I hadn't counted on being able to pay it, she started getting very upset at me & would not let me finish my transaction saying I was obligated to tip her. Very frustrating experience & rude customer service, but the food was very good. I unfortunately will not be coming again if this is how they treat their customers. Edit (to reply to owner's comment) - You are correct. As someone who works in the food service industry, I do understand how important tips are for waiters. I also understand, however, that not everyone is able to afford tips & it is NOT the server's job to harass customers or question them when they do not leave a tip. The server should not assume a given person's financial situation & should never DEMAND a tip from a customer. If workers feel unhappy with their compensation, they should take it up with their managers.