Jatoba
FERMÉOuvre aujourd'hui à 11:30
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Avis pour Jatoba
Les avis mentionnent souvent
Afficher toutrecommend(84) cocktail(71) chef(64) dessert(62) decor(57) dishes(56) beautiful(53) qualite(51) sushi(50) dumpling(48) drink(48) highly recommend(44)
Une expérience exceptionnelle au coeur de Montréal. Tout était absolument délicieux & la présentation des assiettes est soignée.
Nous avons particulièrement apprécié les edamames, parfaitement relevés avec juste ce qu'il faut d'épices. Les dumplings, agrémentés de fines tranches de radis frais, étaient tout simplement divins.
L'ambiance est chaleureuse & très agréable. C'est une adresse que je recommande vivement pour passer un moment mémorable.
Amazing service & food! A group of us decided to try this place out & we're very pleased with the whole experience. The service was superb & the food very enjoyable. Definitely recommend the mushrooms & wagyu dumplings.
The sole reason I don't give it 5 stars is the lack of meatless dishes. I was hoping for perhaps some tempura but I settled for Chinese eggplant & I broke down & ordered the gyozas because I was starving.
Service impeccable.
Food quality unsurpassed.
Menu selections abundant.
My partner had crispy rice cakes with salmon tartare & ha gao dumplings. He went on to order the firecracker dumplings also & they were wonderful.
Delicious food & really good service. Since it's on the pricier side, I'd recommend to go in a group & & spend 100-150$ pp to get to try as many different plates as possible. Some of the high lites were the black cod, the dumplings (all delicious) & the beer noodles
I'd like to recognize both the positive & negative aspects of the service during our visit.
Service Rating:
⭐ 5/5 for the support staff (bussers, runners, & bar staff) - Everyone else on the team was attentive, friendly, efficient & really top-notch service worthy of the highest end restaurant.
⭐ 2/5 for the waiter who took our order - Unfortunately, our overall experience was seriously impacted by two concerning incidents. The 1st is not drama, the second in quite unnerving.
1. Drink Order Mishandled
One of our guests ordered a regular (non-diet) Coke. When the drink arrived, the server delivering it (holding the printed bar order in hand) stated it was a Diet Coke. The waiter who originally took our order quickly & firmly insisted it was not. However, a simple taste test confirmed it was Diet Coke.
Though the drink was eventually replaced, the way the situation was handled was troubling. The waiter's defensive attitude, dismissiveness, & his unwillingness to listen came across as unprofessional. It felt more like,'just take what you're given,' rather than an effort to ensure a good customer experience.
2. Allergy Risk - Serious Oversight
We ordered a multi-course tasting menu (we did not choose, we let our waiter decide on the menu) & clearly communicated one important dietary restriction: an allergy to shellfish. Despite this, the final course included two plates containing shellfish (crab & shrimps). Thankfully, we identified this (again thanks to the support staff) before anyone with the allergy took a bite - but that's not always possible, especially with items like dumplings where the filling isn't obvious.
When we raised the issue, the same waiter casually responded,'Oh yes, I know - but I really wanted the rest of the table to try these out.' This is not just a lapse in judgment - it's a dangerous & completely unacceptable approach to food allergies. It demonstrates a lack of seriousness, care, & professionalism.
Mistakes can happen, but the lack of accountability & the dismissive attitude from the waiter made both situations feel much worse. Service staff are not just responsible for delivering food; they are trusted to listen, respect guest needs, & ensure a safe & welcoming environment. In this case, that trust was broken.
I hope the management sees this as constructive feedback & takes appropriate action - particularly with regard to allergy protocol training & service standards.
Sashimi Moriawase 12 pieces, crispy mushroom & firecracker dumplings, spicy salmon tartare, king crab, sweet & spicy Chinese eggplant + one Hibiki Heritage : just do it!
An outstanding evening. The service is exceptional as is the food. The wagyu dumplings are a must.
I had the pleasure of enjoying some incredible Asian inspired food. Every bite was a celebration of flavor-perfectly balanced sushi, rich & savory dumpling, & the freshest bluefin I've had in ages. Unfortunately, the service didn't match the food's quality. The staff seemed disorganized, also a bit arrogant. The mushroom dumpling was fried & boiling inside. (the type of dumpling you eat in one bite) & me & my friend all got burned inside our mouth wich made the rest of our meal a little less tasty. Our server answer was basicly to blow on our food & wait but at no time mentionned this dish was very hot. I guess the attitude kinda ruin it for me & a little warning is usually common & apreciated. It's a shame because the culinary experience was top-notch, but the poor service put a damper on the evening. If they can improve the service, this place would easily become a favorite.
It's important to note that although this restaurant is very good, it is very expensive & clients should know this beforehand. Cost over 300$ for two people, & this is with only one alcohol beverage. However, we did leave very full. The atmosphere is amazing, the decor is phenomenal & it feels very cozy. Great date place. The service was very good, hostess at front was kind & happy. Our waiter(male with moustache), did not make any mistakes, & came to see us the perfect amount of times, however the person I brought here felt like he was never smiling & looked annoyed to serve us, which can make people feel uncomfortable. We understand that working in the service industry is not always easy & fun, but in restaurants where there is a tip at the end & you have an extremely high bill, it doesn't leave a customer feeling like they want to tip. So the person I brought here felt sour to leave so much money to the waiter after feeling like we were a burden to him. The menu is very big, which is shocking for a place with a lot of quality because that is hard to achieve. It allows people with different food tastes to come; they hold seafood, meats, dumplings, salads, sushi, rice options, & more. It was wonderful to have such options. I do recommend this restaurant to anyone who doesn't have a budget & wants to experience a fun cozy & quality evening.
Truly splendid service & atmosphere at Jatoba. The food is good but not great. The quality of the fresh fish really stands out & the oyster mushroom gratin & firecracker dumplings were both divine. The black cod was a bit mushy for my liking (it's not Nobu esque) & the har gao tastes standard.