Fondue Haidilao
RestaurantCoup de cœur
Fondue Haidilao
11:00 - 4:00 (am)
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Originaire du Sichuan, en Chine, en 1994, Haidilao Hot Pot est la plus grande marque de fondue chinoise en gestion directe en Chine et une chaîne de restaurants chinois mondialement reconnue, dont le nombre total de visites de clients dépasse désormais 1 milliard.
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Avis pour Fondue Haidilao
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sur Google (2900+)
Les avis mentionnent souvent
hotpot(64) recommend(58) sauce(48) quality(42) noodle(42) steven(41) broth(41) attentive(40) oliver(36) clean(35) birthday(35) fresh(33)Page 1 de 30 - 597 Avis
H.
Visited Fondue Haidilao in Montreal once, & it left a very good impression. The restaurant is bright, clean, & well organized, & the staff were friendly & attentive throughout the meal. The broths were flavourful, the ingredients fresh, & everything came out quickly despite how busy the place was. It has that lively, energetic hot?pot atmosphere that Haidilao is known for, but still feels comfortable & easy to enjoy even on a first visit. Overall, a solid & satisfying experience - I'd happily come back the next time I'm in Montreal.
John
Pablo nous a réservé un très bon accueil & nous a mis à l'aise dès le début.
Nous étions quatre personnes ce mardi soir pour dîner.
Les plats étaient délicieux, & le hot pot très bien présenté & facile à apprécier.
L'équipe était attentionnée, l'ambiance conviviale & le moment très agréable.
Une belle soirée, à refaire
ZY
Amazing atmosphere & service. The broths tasted very good & food selection was great. They are usually very busy so reservations are a must. At 7pm daily there's a short & fun Sichuan opera performance. It's definitely on the pricey side, but overall worth the experience. Great service from Kevin today.
Camille
We are regular customers at Haidilao & always receive amazing service, but we especially want to thank our server, Shuxin, for his exceptional kindness & professionalism every time we visit.
This New Year's Day, we drove from Ottawa to Montreal specifically for Haidilao. Unfortunately, our car window was accidentally broken, & no stores were open for us to buy tape. Shuxin went out of his way to help us by finding tape from the restaurant & offering it to us, which was incredibly important & allowed us to safely tape the window & drive back to Ottawa.
His kindness truly meant so much to us & went far beyond what is expected. We will absolutely continue coming back as always, & we wish Shuxin all the best in 2026. His hard work & excellent service will not be forgotten by customers like us!
Christopher
The food was great but Steven made the whole meal an absolutely amazing experience. Patient, pleasant & quick. 10/10
Daniel
The food was awesome, nice, & warm. Our Waiter, Steven, was very kind, generous, welcoming, & polite. He provided a warm atmosphere, but the sitting area was cold. Everything was awesome.
Geneviève
Expérience générale très bonne! Mais beaucoup trop stressant comme ambiance! C'est pas un souper relaxe mettons! Mais nourriture très bonne & service rapide (trop même).très expéditif!
Jessy
If you show up as a group of 6-7 beware because it gets really cold. The only table that fits 7 is next to the front door. I gotta mention that it's the only big table. Food is delicious but it was hard to enjoy our food with cold feet. They treated us so good in the end & gave us gifts. We appreciate them so much.
Tina
Une expérience culinaire exceptionnelle chez Haidilao aujourd'hui, grâce au service remarquable de Shuxin.
Dès notre arrivée, Shuxin s'est montré non seulement très professionnel, mais aussi d'une grande chaleur humaine. En tant que visiteur à Québec, j'ai beaucoup apprécié ses recommandations locales personnalisées ; il a vraiment à coeur de bien recevoir les gens.
Il est incroyablement efficace & polyvalent (multi-tasking). Il a su gérer toutes nos demandes avec une rapidité impressionnante. Aujourd'hui, avec la pluie, le sol était un peu glissant, mais Shuxin a été extrêmement prévenant. Il a su rassurer les clients & a porté une attention particulière à chaque détail pour contrer les désagréments de la météo.
Un service attentionné, humain & très professionnel. Si vous passez par ici, demandez Shuxin !
I had an incredible dining experience at Haidilao today, all thanks to the exceptional service provided by Shuxin.
From the moment we sat down, Shuxin was not only professional but genuinely warm & enthusiastic. As a visitor to Quebec, I was delighted when he shared some fantastic local recommendations with us-he really goes above & beyond for his guests!
What impressed me most was his ability to multi-task with high efficiency. Even when the restaurant got busy, he handled every concern promptly & with a smile. It was a rainy & gloomy day today, & despite the floors being a bit slippery, Shuxin was incredibly attentive. He went out of his way to ensure everyone felt safe & comfortable, showing genuine care for every detail & considering the inconveniences caused by the weather.
If you visit this location, definitely look for Shuxin. He is a true asset to the team!
HJ
It's a challenge to give it a rating lower than 5 stars. Although the service is not as fancy as when it first came out but hey, that was way over the top, now it's just right.
Be careful with your appetite though because that can be a problem. You either ordered too much or way too much.
Reservation recommended.
Kids friendly.
Taste buds & stomach satisfied
Alyanah
The manager is nice enough to listen to our concern.
Jumi
Superb service by Michelle & staff for the VIP room in a last minute holiday reservation for 10. The kids thoroughly enjoyed the experience & were very well taken care of with toys & souvenirs. Meats were fresh & tasted great. Service was attentive & fast, in particular Michelle checked in on us frequently & thoughtfully. Thank you for making our visit so positive! Will definitely return when in town!
Caroline
La nourriture est excellente, le concept est vraiment unique mais c'est pas si clair ce qui est à volonté, c'est ce qui expliquema note d'une étoile pour le service. Nous sommes des habitués des restaurants à volonté du genre. Donc même si nous avions un ipad pour commander comme d'autres restaurants du genre (à volonté), notre facture a été assez salée d'avoir à tout payer ce que nous avons commandé & mangé. Comme nous n'avons pas eu l'information nous avons réalisé cela au milieu du repas.... Même encore en regardant le menu en ?ligne ce n'est pas clair. Si vous prévoyez plus de 100$ par personne ça vaut le coup d'essayer.
Pierre
If you like the hot pot, this place is one of the best. The food & service are amazing.
Marie served our table, she was so professional & friendly.
Definitely recommended.
Nicole
Moins aimé le fait d'être chronométrer à 90 minutes pour mange
Oliver
Due to today's fire alarm, all the customers were evacuated & waiting outside for half an hour. When we come back, the soup are frozen & meats are overcooked. But no compensation given.
Iuliana
Steven served us very well! He was super down to earth & friendly! The vip room is really nice for a little get together, we were 5 & really enjoyed it. The food is always good there.
Amanda
We had the best service from Steven! Thank you for being so accommodating & welcoming to our party of 5. The food was delicious & we loved the self service bar :)