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Commodités, services et plus
Commodités, services et plus
Avis pour Aspire AMEX Salon/Lounge
Les avis mentionnent souvent
Afficher toutlounge(59) options(13) buffet(10) drink(9) airport(9) flight(8) cocktail(8) recommend(7) system(7) quality(7) limited(7) busy(7)I just had a visit & here is few points that I thought I should share. Excellent staff & super polite. However the system of ordering one item per person at a time it is a bit frustrating specially if your flight is coming up shortly!! The quality of food is a bit concerning I would expect more from Amex name!!! the choices for lunch & dinner was very weak when I visited. I had a choice of roasted chicken or a Hotdog for an extra fee. yes those were the main options for a 70 dollar lounge access!! I really believe when you enter the lounge the staff should give you more information about the system in place before accepting you as a guest. I will pay a visit back & I hope this time there would be some better dining options. & please work on the food quality & presentation.
Mitra & Dalia the manager was excellent 👌. Coming the first time I was very impressed with the quality, service & products I choose. CONGRATULATIONS
Honestly, much better than Desjardins at least.
Quality food (either table service within 5m or to-go service, 5m) great selection of alcohol (including top names for an Xtra 5$), good service, quiet, no wait (at 14h00) & not too full of people
The quality of the food is fantastic, as is the layout of the lounge. Its small but spacious at the same time. Fairly quiet too. No open buffet, you order your food from one of the designated tables.
After trying this lounge & reviewing it as a Visa-Dragon Pass user, I can say that it is not worth the time you spend waiting to get in. The food quality is average at best, & in some cases poor. You must order everything through your phone, one dish or drink at a time, & each order takes around 10 to 15 minutes to arrive.
To even have the option of using the lounge, you need to join the waiting list at least 5 hours in advance, & they will only allow entry 3 hours before your flight. In my case, I arrived 5 hours early & was called only 2.5 hours before my flight. I don't think someone arriving just 3 hours before departure would have any chance of getting in.
Overall, I no longer think this lounge service is worth it.
We were lucky we spent a few minutes for our departure in this lounge - the food & the staff were top notch - really enjoyed the quality of food & the agility of the staff to prepare & deliver them. We were exteremely in rush but as an order base lounge, it took us the same as a buffet lounge, but expect some delays if it's busy, it was not in our case.