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Commodités, services et plus
Commodités, services et plus
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Afficher toutlounge(99) options(19) drink(18) buffet(13) limited(13) comfortable(12) busy(12) airport(12) flight(11) system(10) clean(10) cocktail(9)
Lady at the reception Maria was professional & has given great customer service & I thought it was higher end because of the excellent presentation in the front but disappointed that the buffet was not offering much...I did enjoy Dominco hospitality also..I would come back because employees where so curtious....Maria has positive energy, making feel everyone good & comfortable...thanks to both Maria & Dominco
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Paid 68$ to gain access to the Aspire lounge expecting buffet style breakfast plus a la carte options. No buffet, you have to scan a qr code to pass an order. Only 5 choices. I tried the scrambled eggs with chives, toast & potatoes. Potatoes were disapointing, lacked salt & no salt easily available. The eggs were atrocious... I got an old batch that was left to dry. The toast was not toasted & no butter.
For the price I paid, its ridiculous that my eggs were not made to order.
Do not recommend at all. Also, there is a bird flying around & trying to steal food.
I visited the Amex Aspire in Montreal as an Amex cardholder.
The area is super comfortable, elegant, clean & well maintained.
I really liked the 'à la carte' concept, which in my view works better than a buffet (less waste & better food).
The quality of all food & drinks is truly great .
Congratulations to Alicia at the bar for having the patience to explain me the ordering system . She is a very kind person.
Thanks to Michael at the front desk for helping me change my order for a'to go box lunch'.
I absolutely Aspire to be back soon.
The offerings have significantly changed for the worse. Now it's a buffet, no longer an à la carte service & the buffet has limited selection. There is still alcohol provided but I wouldn't recommend paying to access this lounge. You are better off going somewhere else, a restaurant at the airport or just Starbucks.
Comfortable lounge. Food was actually pretty good, it's not a buffet so you have to order but it's all through your phone. Coffee, water, pop, & some basic alcohol is all included.
My only complaint was that I tried to enter & was given a wait time, when the lounge was only half full with plenty of seats. I only waited for about 20 mins before being let in. But it was still only half full when I entered. Just seemed a bit silly.
Pire lounge jamais visité. Buffet réduit, nourriture fade & on limite les boissons. Allez dans un autre à la place!
j'étais au lounge le 17 avril à 5h00am à louverture.
il ne s'agit pas d'une formule buffet pour le dejeuner.
il s'agit d'une formule où l'on doit commander un item à la fois sur notre cellulaire en scannant un code QR.
le service est complètement incroyablement lent: J'ai commandé mon muffin oeuf à 5h05 AM pour le recevoir à 5h50 AM.
j'ai commandé un simple croissant comme deuxième item a 6h30 & je l'ai reçu 15mn plus tard, c'est inacceptable.
d'autre part, il faut sortir du lounge pour utiliser les toilettes de l'aéroport qui son a droite du restaurant Tim Horton: aucune toilette dans le lounge.
de plus, l'alcool ouvre seulement à 11h00 AM. café, jus, sodas & eau sans plus.
on peut aussi emporter notre déjeuner dans une BOX LUNCH pour lavion.
conclusion: c'est mon pire lounge a vie.
ne payé pas pour ce lounge a moins d'avoir un accès gratuit.
la seul avantage est d'être tranquille avant le départ de l'avion.
Plus mauvais lounge jamais fait! Déjà ce n'est pas un buffet, c'est un service à table. & sur liste d'attente ! Il n'y a que 4 plats & 1 dessert sur la carte & vous ne pouvez commander qu'un plat un par un. Vous devez attendre d'être servi (environ 15-20mn d'attente) pour commander à nouveau sauf que l'application bug, les serveurs se trompent systématiquement de table & de commande, les plats sont minuscules & pas très bons. Ça arrive froid car ça passe 15-20 mn sur le passe-plat avant d'arriver. L'organisation est très mauvaise, j'ai dû commander mon dessert à l'oral car l'application ne me laisser pas commander, je vous laisse imaginer que j'attends toujours mon dessert. Les serveurs discutent entre eux, ils sont 5 derrière le comptoir à rigoler pendant que les plats se perdent &/ou refroidissent. N'y allez pas !
This lounge is beautiful! The staff are so friendly & accommodating & the food is a wonderful change from the generic buffets or grab-&-go options! The food is elevated & the cocktails are fantastic. David is particularly welcoming & friendly & went out of his way to stop & connect with passengers.
Enjoyed the lounge, although would prefer buffet style vs ordering from table due to generally limited time before a flight or during a connection.