Dans l'ensemble, ces avis sur Starbucks décrivent une expérience majoritairement positive avec un personnel accueillant et efficace, une ambiance agréable et un service rapide aussi bien au drive-thru qu'en salle, et une bonne constance dans la qualité des boissons et des pâtisseries. Beaucoup soulignent les gestes de gentillesse, la propreté du lieu et le fait que le personnel soit souvent bilingue, ce qui donne une atmosphère conviviale et incite à revenir; des améliorations sont évoquées suite à une récente réorganisation, mais quelques expériences isolées signalent encore des erreurs ou des attentes non comblées. Globalement, Starbucks est perçu comme une halte fiable et chaleureuse pour bien démarrer la journée ou se détendre, avec un service et une qualité qui restent les points forts et qui semblent s'améliorer selon les retours récents.
I went to this Starbucks location yesterday to claim my free birthday drink & the girls & the managers were so amazing!!! She even gave me a birthday pop! Such great team & makes me more than willing to return to this location!!
Messed up my order after I confirmed twice. Had to drive back. They threw my drink in the sink, no apologies, remade it, messed it up again. Nothing for wasting my time & making me drive back except attitude & another messed up $10 drink.
Ever since they changed the manager, to Helene, it has seriously started to become the best it has ever been. I used to avoid this location due to the poor customer service & atmosphere. But lately I've noticed an amazing change! Helene cares deeply about her customers, to not only give them quality drinks but as well as quality service. Pulling into the drive thru, we saw her consoling a customer, & after ordering our coffee, she had a great conversation with us about environment management ethics as well as her goals to making this Starbucks an enjoyable experience to all.
Lately I've been pretty disappointed at various Starbucks locations. The staff doesn't seem properly trained & when they don't know the answer to a question they seem unconcerned (I say all this having been a Starbucks barista for 2 years).
However, at the sources location today I was really surprised at the great service. The sandwich I asked for wasn't marked as sold out, & the manager overheard, so she gave me my entire order for free. As I was waiting, another customer's drink size was incorrect (although it wasn't, I heard her order it), & the barista immediately made her a new one. It was really nice to see them take the time to make it a good experience .
2 sept. 2025
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I'm not entirely sure what's been happening, but there has been a new team & the old employees are no longer there. It's been at least a year since I've noticed that the drinks are not consistently the same. My blonde flat white does not taste like one. Let alone that Starbucks has its reputation but unfortunately, the drinks at this location is a complete disappointment. & this makes me sad because I absolutely love the team & the effort in their customer service.
18 janv. 2024
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Watery warm drinks, no coffee taste. We had 3 of the same peppermint Moka, all bland & tasteless. We waited 30 mins for this plus one bland sandwich with eggs & bacon. I could have eaten cardboard & it would have barely tasted worse. The employees forgot one drink for us, the people next to us, & the uber drivers were waiting longer than everyone. Since when is Starbucks a low quality coffee shop with cheap sandwiches & drinks? My experience shows it went downhill. Do not recommend.
I brought my silly princess Kaveh (he's a boy) here so he could stop complaining about his customers & job as an architecture. It shut him up & he had yummy yum yum drink that he liked 10/10
