Starbucks offers a refined coffeehouse experience, celebrated globally for its expertly crafted espresso beverages, including the iconic Caramel Macchiato and signature Pike Place Roast. Patrons can anticipate a diverse selection of freshly baked pastries, such as croissants and muffins, alongside convenient and flavorful sandwiches perfect for a quick bite. The atmosphere is designed to be a welcoming space for individuals seeking a moment of respite or a productive environment to connect. Each visit promises the consistent quality and familiar comforts that have made Starbucks a worldwide favorite for coffee lovers and those in need of a delicious treat. Discover your favorite drink and pastry pairing today.
Experiences at Starbucks are inconsistent, characterized by alternating reports of efficient, friendly service and significant delays or unprofessional behavior among staff. While many appreciate the quality of the beverages, issues regarding order accuracy, cleanliness, and portion sizing occasionally detract from the overall visit. Patrons suggest that the quality of the experience frequently depends on which team members are working at a given time, indicating a need for more stable management to ensure a consistently positive standard.
Please read this. I have noticed that your business has some negative reviews, which may harm your business reputation & future. I can professionally assist in removing these negative reviews & also help you gather positive ones. If you are interested in this service, please contact me via the details in my profile. This step will have a significant impact on the long-term success of your business. Thank you.
This evening, the female staff member who was wearing round glasses & had many tattoos on her arms did not seem suited for this kind of job. She was very irritable & looked like someone who had come out wanting to pick a fight with someone. My children were frightened by her expression & attitude. It was very unpleasant. However, the other female staff member who made our drinks was kind, so I held back.
Mar 15, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
J'étais une cliente régulière de cette succursale mais suite à des délais trop longs & des employés qui clairement ne se souciaient pas de la clientèle, j'ai arrêté cet arrêt en chemin pour le travail.
J'y suis retournée la semaine dernière à quelque reprises & j'ai été agréablement surprise de la rapidité avec laquelle j'ai reçu ma commande, malgré un fort achalandage. Le personnel était sympathique & avenant. Rien de négatif à dire, je recommencerai à fréquenter cette succursale sans hésitation.
Whenever i come to this specific starbucks, it's always so messy. All the staff first of all, are all always gossiping, laughing, screaming in the back of the store etc. while there is a whole line of people waiting to be served, like some of us have jobs & meetings to run to. However, since i come here relatively everyday, i wouldn't say the same about all staff members. Diya (I remember her name because she's always put as cashier) & some other of the girls, do their job well & are friendly. Apart from staff, the drinks are well made, but i've gotten my drink mistaken twice so far. I once ordered a grande vanilla cold brew, but was given something else instead, I also once ordered a sandwich but got the wrong type of sandwich instead. Overall, this place needs to be properly managed please!!!
Je ne sais pas s'il y a un nouveau directeur, mais en tout cas le service est vraiment au top ! L'équipe est accueillante & efficace, & le magasin est toujours très propre. C'est un plaisir de venir chez Starbucks!
I have to say it… This is hands down the worst Starbucks in the city.
The staff does everything except take your order. They're singing, on their phones, chatting with each other, hanging out in the back of the store…
Meanwhile, the line keeps getting longer & there's only one person actually making drinks. Trust me, I asked for a filtered coffee & was told they didn't have any. A Starbucks with no coffee ready. Make it make sense!!
Going to this Starbucks means accepting that your order will take 20-30 minutes, minimum.
If you want to charge $8 for a coffee & ask for tips, at least do your job properly.
The afternoon crew is the worst - rude, lazy, & completely unprofessional.
