Dans l'ensemble, ces avis sur Starbucks décrivent une expérience majoritairement positive avec un personnel accueillant et efficace, une ambiance agréable et un service rapide aussi bien au drive-thru qu'en salle, et une bonne constance dans la qualité des boissons et des pâtisseries. Beaucoup soulignent les gestes de gentillesse, la propreté du lieu et le fait que le personnel soit souvent bilingue, ce qui donne une atmosphère conviviale et incite à revenir; des améliorations sont évoquées suite à une récente réorganisation, mais quelques expériences isolées signalent encore des erreurs ou des attentes non comblées. Globalement, Starbucks est perçu comme une halte fiable et chaleureuse pour bien démarrer la journée ou se détendre, avec un service et une qualité qui restent les points forts et qui semblent s'améliorer selon les retours récents.
My go-to spot for morning coffee with my husband. The coffee is always hot, smooth, & never bitter, & the blueberry muffin is warm & delicious. The staff are incredibly sweet, my order is never wrong, & the drive-through team is consistently kind, smiling, & wishing me a great day. Such a lovely way to start the morning.
'I visited this Starbucks recently & had a great experience. The place was very clean, the atmosphere was relaxing, & the staff kept everything well organized. Definitely a nice spot to enjoy a coffee.'
21 nov. 2025
sur Google
🍽️
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Stop by for some refreshments & coffee basically, it was nice we decide to try as some of our friends warned us for bad past experiences here but we were getting late so we dicide to give it a try & it was actully the other way around, we get nice coffee & fast check in drive thru, seems the management is changed at this place for sure, recommended to everyone to go & get a nice hot coffee , have a good day
Look, I'm not a Starbucks person but I am definitely impress. I don't have much interest in coffee, but guys. This Starbucks is worth my dollars, I don't think I have to say anything else. I think I just fell in love with coffee ☕?😂. I only hope I can find the same employee to serve me the next time I am there!
I received exceptional service & a warm welcome. The manager of this Starbucks stands out for her professionalism, kindness, & ability to create a friendly & welcoming atmosphere. She took the time to make sure every customer was well served. She truly motivates her team to give their best, which creates great harmony among the staff: even one of her employees came in on their day off to have a coffee! This clearly reflects attentive & caring management.
Kudos to the manager for her leadership & constant commitment to customer satisfaction! You can tell she genuinely loves people & her work.
Bonus point: the place was very clean, we were even served at our table & they came to pick up our empty cups & plates! 🙂
29 oct. 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Ever since they changed the manager, to Helene, it has seriously started to become the best it has ever been. I used to avoid this location due to the poor customer service & atmosphere. But lately I've noticed an amazing change! Helene cares deeply about her customers, to not only give them quality drinks but as well as quality service. Pulling into the drive thru, we saw her consoling a customer, & after ordering our coffee, she had a great conversation with us about environment management ethics as well as her goals to making this Starbucks an enjoyable experience to all.
Grabbing a coffee in the am is the best way to start your day especially when Mike at Starbucks puts a smile on your face. He is pleasant & always welcoming. A1 service.
NEW UPDATE
Thank you to the new manager she's great ! Service starting to be better .
By far the worst Starbucks I have been to.
The staff is very rude & manager is very arrogant.
They don't know how to make a good coffee.
Very loud music barely 9 am
Watery warm drinks, no coffee taste. We had 3 of the same peppermint Moka, all bland & tasteless. We waited 30 mins for this plus one bland sandwich with eggs & bacon. I could have eaten cardboard & it would have barely tasted worse. The employees forgot one drink for us, the people next to us, & the uber drivers were waiting longer than everyone. Since when is Starbucks a low quality coffee shop with cheap sandwiches & drinks? My experience shows it went downhill. Do not recommend.
