Schwartz's Deli

Nivi

5.0

The smoked meat sandwich with the cherry cola is on point

Urvaksh

3.0

I visited Schwartz on a Thursday evening with my partner & ordered two smoked meat sandwiches. The food itself lived up to its reputation, but unfortunately the customer service was among the worst I have experienced.

The employee taking our order was unnecessarily rude, & the cashier was equally dismissive & unwelcoming. As visitors to Montreal, we were made to feel uncomfortable & judged for not being locals & not speaking fluent French. There is no place for that kind of behavior in any customer-facing business, let alone one with the international reputation that Schwartz has built over the years.

It's disappointing that such poor customer service overshadows what is otherwise an iconic dining experience. Employees represent the brand, & in this case, they did a disservice to the legacy & heritage of Schwartz.

I do have a photo of the employee preparing the sandwiches, but I have chosen not to post it out of basic respect & decency - qualities that were unfortunately absent in the way we were treated.

I sincerely hope management takes this feedback seriously. A legendary establishment should be remembered for its food & hospitality, not for making customers feel unwelcome. Based on this experience, I cannot recommend Schwartz to friends or family visiting Montreal until meaningful improvements are made to the customer experience.

Fabrizio

3.0

I did follow the line of take out, I did not take a table because line was too long. Sandwich was not hot, nothing special & fries not really good & even colder.I had superior pastrami (here viande fumee) in NY for example.
They are in hurry to clear the line & that's all.
Wouldn't go back. Hope at table they serve much better food

Geena

5.0

Food was great! Service was great! The space was a bit crowded, but it made sense. There was a regular flow of restaurant goers.

James

5.0

Great smoke meat!! Price a bit expensive but quality is very good!

Kansas

5.0

Go in around mid afternoon, around 3:30 or so, there was no wait & no crowd. This is the whole package deal. Environment, really friendly staff, & a meat sandwich that is everything you dream it could be! I wish I had ordered the liver as well, I know it was good. Make sure to get the Fleischer's Cherry Cola, that's authentic Montreal!

Harry

4.0

Classic Montreal deli with really good smoked meat sandwiches. It's usually crowded, but the service is fast & efficient.

Hamidreza

5.0

'Best smoked meat sandwich in Canada. Definitely worth trying-lots of meat & perfect flavor. It's a bit pricey & not very clean, but still worth it.

Hana

5.0

The food & service were top-tier. Bianca served us, & she was wonderful, accommodating, nice, & fast. The food was also delicious. It's popular for a reason!

Hinano

4.0

The meat was a little heavy for me, so ordering the coleslaw really helped!