Schwartz's Deli
FERMÉOuvre aujourd'hui à 10:00
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Avis pour Schwartz's Deli
Les avis mentionnent souvent
Afficher toutsmoked meat(290) sandwich(260) poutine(76) deli(71) sandwiche(64) pickle(59) schwartz's(55) recommend(46) fries(46) viande(41) classic(38) bread(34)
I visited Schwartz on a Thursday evening with my partner & ordered two smoked meat sandwiches. The food itself lived up to its reputation, but unfortunately the customer service was among the worst I have experienced.
The employee taking our order was unnecessarily rude, & the cashier was equally dismissive & unwelcoming. As visitors to Montreal, we were made to feel uncomfortable & judged for not being locals & not speaking fluent French. There is no place for that kind of behavior in any customer-facing business, let alone one with the international reputation that Schwartz has built over the years.
It's disappointing that such poor customer service overshadows what is otherwise an iconic dining experience. Employees represent the brand, & in this case, they did a disservice to the legacy & heritage of Schwartz.
I do have a photo of the employee preparing the sandwiches, but I have chosen not to post it out of basic respect & decency - qualities that were unfortunately absent in the way we were treated.
I sincerely hope management takes this feedback seriously. A legendary establishment should be remembered for its food & hospitality, not for making customers feel unwelcome. Based on this experience, I cannot recommend Schwartz to friends or family visiting Montreal until meaningful improvements are made to the customer experience.
Not as big as I was hoping! My sandwich was half this full, but maybe for the best 😂
Was very tasty & I recommend the cherry soda to go with it.
Is so delicious! everything we ordered was fresh, flavorful, & fantastic. Highly recommend if you're in the area. Will definitely be back
Go elsewhere for a classic Montreal smoked meat sandwich. No need to visit this place, a tourist trap all through & through. First of all the meat was dry, very fatty & tasteless. The pickle which was really soggy doesn't even come included with the sandwich (crucial mistake, smoked meat sandwiches need a pickle). The service was quite bland, employees on their phone & unwelcoming. The price for two small sandwiches & a small fry came out to 45$ which is insane for how small the sandwich was. Id recommend 5 other places in MTL for smoked meat before Shwartz.
I did not see this one coming ! Visiting this place was not really my top priority I just wanna try because so many people recommend this to try out. I am soooo happy I made the right decision to try. Upto now I am still dreaming about this smoky meat flavor. I got the poutine & it was phenomenal! Truly this is the Montreal's a must try !
The sandwiches are really great! It's a pretty small store, but the counter was open for us & we were able to dine in. The #4 meat sandwich & #2 poutine were recommended to us - the sandwich was a simple sandwich with a LOT of meat & mustard. Very yummy, the meat was super soft too, but I wish there was a vegetable
When we went to Montreal, my dining companion insisted we come here for the smoked meat sandwich, & we were not disappointed!
The food was delicious & the service was fast, the restaurant has a real family feel.
This place is always packed & has long family-style tables, so you will likely be sitting with strangers. & people will DEFINITELY touch you as they walk by, due to the crowded nature of the place.
I would definitely recommend this place for their food & their efficient (bilingual) service, but if you have sensory issues/hate crowds it might not be the place for you.
Visiting Schwartz's Deli in Montreal was an incredible culinary experience that lived up to all the hype! The world-famous smoked meat sandwich is an absolute masterpiece-tender, perfectly spiced, & piled impressively high on fresh rye bread. I highly recommend ordering it'medium' for the perfect balance of flavour & juiciness, & don't forget to pair it with a classic black cherry soda & a large pickle. Despite the nearly constant queue out the door, the service is remarkably fast & the old-school atmosphere adds so much character to the meal. It is a legendary landmark for a reason, & easily some of the best comfort food I have ever tasted!
The poutine & smoked meat sandwich were delicious, the price was pretty good for what we got, & the service was quick; only a few minutes to get everything to us, despite it being relatively busy.
The space is a bit cramped, but that's actually part of the character of this place, & I think it would've felt strange if it weren't like that.
The history about it was pretty interesting, too. It was one of the points of interest on our tour & was really neat to hear about how long they've been open, as well as the celebrity connection that kept it open during hard times.
11/10 would recommend.